Top 47 Customer service Jobs in Algoma Wi

Customer Service Representative
N.E.W. Plastics Corp. —Luxemburg, WI
- From $18.60 an hour
- Full-time
- Microsoft Outlook
- ERP systems
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Intake Eligibility Specialist
Energy Services, Inc. —Kewaunee, WI
- $19 an hour
- Full-time
- Working with individuals with disabilities
- Office
- Math
- Health insurance
- Dental insurance
Quick Apply
Customer/Food Service - Immediate Interviews
Kwik Trip —Sturgeon Bay, WI
- $16.00 - $20.23 an hour
- Part-time
- In person
- Food service
- US work authorization
- In-person
- Profit sharing
- Paid holidays
Quick Apply
4d
Customer Service Representative
Ultimate Air, Inc. —Green Bay, WI
- $20 - $25 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Service Associate I
Family Dollar —Algoma, WI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Front Desk Receptionist - Part Time
Bay Shore Inn —Sturgeon Bay, WI
- $15 - $18 an hour
- Part-time
- Hotel
- Typing
- In-person
- Employee discount
- Flexible schedule
Quick Apply
Rehab Support Assistant/Customer Service - Rehab Services Full-time
Door County Medical Center —Sturgeon Bay, WI
- Full-time
- BLS Certification
- No high school diploma
- High school diploma or GED
Financial Client Associate
Benjamin F Edwards & Co —Sturgeon Bay, WI
- Full-time
- Research
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Pharmacy Customer Service Associate
Walgreens —Sturgeon Bay, WI
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
9d
Customer Service Associate I
Dollar Tree —Kewaunee, WI
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Rehab Support Assistant/Customer Service - Rehab Services - Casual Call
Door County Medical Center —Sturgeon Bay, WI
- Part-time
- BLS Certification
- No high school diploma
- High school diploma or GED
Door County KOA Guest Services/Front Desk
KCN Enterprises —Brussels, WI
- $11 - $13 an hour
- Weekends as needed
- English
- Ability to lift 50 pounds
- Cleaning
- Employee discount
Quick Apply
Customer - Food Service - Overnight
Kwik Trip —Sturgeon Bay, WI
- $16.00 - $21.70 an hour
- Weekends as needed
- Customer service
- Cash register
- Food service
- Health insurance
- 401(k)
Quick Apply
Customer Service Associate
BANK OF LUXEMBURG —Sturgeon Bay, WI
- $16.75 - $19.42 an hour
- Full-time
- Office
- Travel
- Ability to stand for extended periods
Quick Apply
Front Desk Clerk
Equity LifeStyle Properties —Sturgeon Bay, WI
- Part-time
- Computer literacy
- No high school diploma
- High school diploma or GED
Customer Experience Coordinator
TJ Maxx —Sturgeon Bay, WI
- $14.25 - $14.75 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Client Accounting Services (CAS) Department Manager
MBE CPAs —Sturgeon Bay, WI
- Full-time
- Hybrid work
- CPA
- Travel
- Mentoring
- Opportunities for advancement
Quick Apply
Manager, Pharmacy Data Entry Operations
Knipper HEALTH —United States
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Computer literacy
- HIPAA
- Paid parental leave
- Health insurance
6d
Workforce Management Specialist
Revolution Technologies, LLC —United States
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
5d
Insurance Service Agent - Ukrainian & Russian Speaker
International Insurance Group, Inc. —United States
- $38,000 - $47,000 a year
- Full-time
- Remote
- Background check
- English
- Microsoft Office
- Paid training
- Paid holidays
Quick Apply

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Customer Service Representative

N.E.W. Plastics Corp. -
Luxemburg, WI

Quick Apply

Job Details

Full-time
From $18.60 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Referral program

Qualifications

Teamwork
Microsoft Outlook
Account development
High school diploma or GED
Account management

Full Job Description

N.E.W. Plastics is a family owned company in business for over 55 years. We make plastic containers used for food, auto, and medical industries. We also make plastic lumber from recycled material used for decking, outdoor lawn furniture, bird houses, and docks. We are located in Luxemburg, just 15 minutes from the UWGB campus. We currently employ 250+ employees. We are fun place to work with great benefits and a lot of flexibility!!

Starting pay for this position is $18.60/hour, but we will pay more based on experience.

PRIMARY PURPOSE:

Customer Service Representatives at N.E.W. Plastics Corp. play a key role in delivering seamless and professional experience for our customers. This position is responsible for supporting both internal and external stakeholders by managing order flow, communicating proactively, and collaborating with cross-functional teams.

Team members are expected to maintain a high-quality work environment, follow all Food Safety and Quality Management procedures, and demonstrate behaviors that reflect our values of integrity, teamwork, and excellence.

DUTIES AND RESPONSIBILITIES

1. Act as the primary point of contact for customers, providing timely and accurate support related to orders, product information, and general inquiries via phone, email, and digital platforms.

2. Own the order process for assigned accounts including order entry, changes, confirmations, and proactive communication on status, delays, or special requirements.

3. Gather and input key information for customer quotes including customer details, product specifications, and end-use context. Collaborate with the Estimator/Buyer to ensure quote accuracy.

4. Maintain strong relationships with assigned accounts, proactively soliciting new opportunities and ensuring satisfaction through consistent, solution-oriented support.

5. Maintain and update customer-specific knowledge bases, including digital work instructions, preferred contact methods, and service expectations. Periodically review and audit for accuracy.

6. Manage inbound communications professionally, including answering calls, routing inquiries, and providing front-line support with a high level of courtesy and efficiency.

7. Ensure accurate and timely order entry and data maintenance in ERP and/or CRM systems, in accordance with customer and internal requirements.

8. Coordinate the shipment of samples, literature, or marketing materials to customers and prospective accounts.

9. Collaborate cross-functionally with production scheduling, shipping, and quality teams to ensure orders are fulfilled on time and meet customer expectations.

10. Monitor account activity and identify trends or issues. Communicate proactively with internal teams and customers to resolve potential challenges before they escalate.

11. Participate in continuous improvement efforts including customer experience initiatives, process enhancements, and digital tool adoption.

12. Champion a culture of safety, quality, and professionalism, following all company policies and GMP procedures.

13. Perform other duties as assigned by the Customer Service Leader and/or Customer Service and Marketing Manager in support of the team and company goals.

What Success Looks Like in This Role:

· You manage competing priorities confidently and stay organized

· You proactively seek clarity and ask thoughtful questions

· You know when to escalate and when to independently resolve issues

· You approach every interaction with a helpful, respectful attitude

· You communicate clearly, professionally, and consistently

· You uphold N.E.W. Plastics Corp.’s values and positively represent the brand

Qualifications & Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education & Experience:

· High School Diploma or equivalent required;

· 1–2 years of relevant customer service experience preferred

· 1 year of call center environment experience preferred

Skills & Abilities:

· Strong communication, organizational, and problem-solving skills.

· Proficiency with MS Office (Excel, Outlook, Word) and ERP systems.

· Skilled in prioritizing tasks and managing multiple requests with accuracy.

· Comfortable with multitasking in a fast paced, cross functional role.

· Curiosity, accountability, and a proactive approach to identifying and supporting customer needs.

Job Type: Full-time

Pay: From $18.60 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in algoma wi

Customer Service Representative

Front Desk Intake Eligibility Specialist

Customer/Food Service - Immediate Interviews

Customer Service Representative

Customer Service Associate I

Front Desk Receptionist - Part Time

Rehab Support Assistant/Customer Service - Rehab Services Full-time

Financial Client Associate

Pharmacy Customer Service Associate

Customer Service Associate I

Rehab Support Assistant/Customer Service - Rehab Services - Casual Call

Door County KOA Guest Services/Front Desk

Customer - Food Service - Overnight

Customer Service Associate

Front Desk Clerk

Customer Experience Coordinator

Client Accounting Services (CAS) Department Manager

Manager, Pharmacy Data Entry Operations

Workforce Management Specialist

Insurance Service Agent - Ukrainian & Russian Speaker

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