Top 3 Customer support & client services occupations Jobs in Algonquin, Il

Advanced Application Specialist
Wintrust Financial Corporation —Rosemont, IL
- $117 an hour
- Full-time
- Remote
- Computer Science
- Mid-level
- SQL
IT Manager
Honeywell —Rosemont, IL
- $134,000 - $202,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
Principal Data Architect
Wintrust Financial Corporation —Rosemont, IL
- $202,779 a year
- Full-time
- Remote
- Computer science
- 7 years
- Azure

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customer support & client services occupations jobs near algonquin, il

Advanced Application Specialist

Wintrust Financial Corporation -
Rosemont, IL

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Job Details

Full-time
$117 an hour

Qualifications

Software implementation
Enterprise software support
Software administration
LexisNexis
SQL
Technical solutions implementation
Bachelor's degree
Bank experience
Anti-Money Laundering (AML) compliance (compliance procedures implemented)
Implementation (software development lifecycle)
NICE Actimize
Scripting
Application Maintenance
Test Planning (Quality assurance practices)

Full Job Description

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated solutions of a large bank while staying true to the relationship-focused, personalized service of our community banking roots. We serve clients in all 50 states with more than 200 branch banking locations in Illinois, southwestern Florida, northwestern Indiana, west Michigan and southern Wisconsin and commercial banking offices in Chicago, Denver, Milwaukee, Grand Rapids, Mich., and in key branch banking locations throughout Illinois. Our people are the heart of our business and we are proud to rank consistently as a top place to work. Wintrust is a $66 billion financial institution based in Rosemont, Illinois, and listed on the NASDAQ Global Select Market under the symbol “WTFC.”

Job Title:

Advanced Application Specialist

Location:

Job location –Rosemont, IL- The position is based in Rosemont, IL, but remote work anywhere in the U.S. will be considered.

Responsibilities:

Support the enterprise change management and software development lifecycle (SDLC) process including providing testing, defect management, peer review, and release management ensuring appropriate segregation of duties.

Write and maintain system documentation, process maps, test scripts, use cases, user stories, root cause analysis, and high-level integration and data flows.
Write and utilize scripting and file formatting utilities/configurations in support of applications and customer specifications.
Design and administer application software configuration to meet the business process design and application requirements.
Excellent oral and written communication and presentation skills, capable of presenting complex issues in a clear, concise and persuasive manner to the business, technical professionals and leadership.

Understand the interdependencies of systems and data across the banking business line to identify and analyze impacts as applications and systems are integrated, changed/upgraded and retired.
Provide Tier 2 application-level support and troubleshooting, escalation and complex problem-solving, providing support 24x7x365.

The position is based in Rosemont, IL, but remote work anywhere in the U.S. will be considered.

Requirements:

Bachelor's degree in Computer Science, Data Science or a related field plus 3 years of experience in a related occupation.

The position also requires:

Experience with Nice Actimize and Lexis Nexis Bridger Knowledge.
3 years of experience with scripting.
3 years of experience with SQL.
3 years of experience with AML Compliance.
3 years of experience with system testing including creation of a test plan and documentation of result.
3 years of experience with applications implementation, testing, maintenance, configuration and support.
2 years of experience in banking.

The salary for this role is $117, 957.00, along with eligibility to earn an annual bonus.

From our first day in business, Wintrust has been proud to serve a variety of unique communities and people from all walks of life. To build a company that reflects the communities we serve, we believe that fostering a unique and inclusive workplace where everyone feels valued and empowered to succeed will support our ongoing success. Wintrust Financial Corporation, including community banking and financial services subsidiaries, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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customer support & client services occupations jobs in algonquin, il

Advanced Application Specialist

IT Manager

Principal Data Architect

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