Top 31 Customer support coordinator Jobs in Algonquin, Il

Customer Account Coordinator
Life Spine, Inc. —Huntley, IL
- $23 - $25 an hour
- 8 hour shift
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Shipping Coordinator and Customer Service Representative
Confidential —Itasca, IL
- $50,000 - $60,000 a year
- Full-time
- Background check
- Computer literacy
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL
American Society of Anesthesiologists —Schaumburg, IL
- $29 - $35 an hour
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
3d
Client Success Coordinator
Homelink Corporation —Schaumburg, IL
- Weekends as needed
- Remote
- Mid-level
- Bachelor's degree
- Conflict management
- Dental insurance
- Paid time off
Quick Apply
Service Coordinator
Convergint Technologies LLC —Hoffman Estates, IL
- $23.52 - $30.76 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Paid parental leave
11d
Customer Success Coordinator
Zonatherm Products, Inc —Buffalo Grove, IL
- $45,000 - $55,000 a year
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
Quick Apply
2d
Full-Time Call Center 1st Shift - Idealnet Coordinator (North Barrington, IL - On-Site Training)
IDEALEASE RISK SERVICES INC —Barrington, IL
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
11d
Customer Service Coordinator
BATAVIA CONTAINER INC —Batavia, IL
- $45,000 - $60,000 a year
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Client Services Coordinator 3
Johnson Controls —Arlington Heights, IL
- $21.63 - $30.00 an hour
- Full-time
- Mid-level
- Microsoft Office
- Communication skills
- Paid holidays
- Health insurance
Customer Success Coordinator
HEIDENHAIN CORPORATION —Schaumburg, IL
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Continuing education credits
- Health insurance
Quick Apply
3d
Service Coordinator
Komori America Corporation —Rolling Meadows, IL
- $27 - $35 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Administrative experience
- AD&D insurance
- Paid holidays
Quick Apply
3d
Service Coordinator
Komori America Corp —Rolling Meadows, IL
- $27 - $32 an hour
- Full-time
- Microsoft Outlook
- Administrative experience
- High school diploma or GED
- AD&D insurance
- Disability insurance
Quick Apply
Field Service Coordinator
Renishaw —West Dundee, IL
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Disability insurance
1d
Client Services Coordinator
Club Colors —Hoffman Estates, IL
- $22 - $24 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
Customer Resolution Coordinator
Mastery Logistics Systems —Lake Forest, IL
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- AD&D insurance
- Health insurance
8d
Industrial & International Customer Service - Customer Service Coordinator
AMSOIL —Itasca, IL
- $21.83 - $25.67 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Health savings account
- Paid holidays
Client Support and Service Coordinator-Housing is Recovery
VOA Illinois —Elgin, IL
- $22.20 - $26.64 an hour
- Full-time
- Mid-level
- Office
- Ability to lift 50 pounds
- 403(b) matching
- Health savings account
Quick Apply
2d
Account Management Coordinator
Climate Pros —Glendale Heights, IL
- $16 - $20 an hour
- Remote
- Microsoft Outlook
- Mid-level
- Office
Full-Time Call Center 3rd Shift (pay differential) - Idealnet Coordinator (North Barrington, IL - On-Site Training)
IDEALEASE RISK SERVICES INC —Barrington, IL
- $16 - $18 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Typing
Quick Apply
11d
Client Service & Marketing Coordinator
Beacon Wealth Advisors, LLC —McHenry, IL
- $18 - $25 an hour
- Part-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Paid time off
Quick Apply
10d

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Customer Account Coordinator

Life Spine, Inc.
Huntley, IL

Quick Apply

Job Details

Full-time
$23 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Customer returns handling
Marketing
Project coordination
High school diploma or GED
Analysis skills
Phone etiquette
Marketing
Order fulfillment
Time management

Full Job Description

Life Spine is focused on providing innovative solutions to address spinal pathology from the occiput to the sacrum. Our comprehensive product portfolio that centers around fusion and minimally invasive surgeries is driven by patient and surgeon needs. We are dedicated to improving the quality of life for patients by increasing procedural efficiency and efficacy through innovative design, uncompromising quality standards and the most technologically advanced manufacturing platforms. We are looking for responsive, customer centric innovators to provide solutions for spinal pathology.

The Customer Account Coordinator will play a key role in the execution of sales, and marketing activities through tactical support and hands-on coordination of internal projects and external resources. The CAC works in a fast-paced, team-oriented environment that works closely with the internal departments in support of field sales efforts. The primary responsibility of this position is to manage the customer product transactions in an accurate and efficient manner while maintaining a high level of communication with external and internal teams, including but not limited to Sales Management, distributor customers, Marketing, Clinical Education and Operations.

Serve as the primary internal contact for Sales Management, distributors, and hospital staff within assigned geographic territory.
Create and maintain customer accounts via phone support and data order entry of all phone, fax and email orders.
Process sales orders for prompt, accurate and timely billing.
Work the internal and external sales teams who inquire about products and billing related questions, including purchase order issues and/or pricing discrepancies.
Ensure accuracy of customer fulfillment goals by communicating with field sales about any questions or discrepancies.
Coordinate movement of inventory in the field when requested and approved.
Provide reports of Field Sales and distributor consignment inventory as requested.
Support and enhance a closed-loop Product Experience Report process.
Investigate customer complaints involving such matters as damaged items and delay in shipment, and take necessary actions resulting in customer satisfaction.
Issue and follow up on RMA requests to ensure product is returned in a timely manner. Including but not limited to expiring/expired inventory, excess inventory, obsolete inventory and complaints.
Gather preliminary data and assist in making decisions concerning critical situations dealing with customer orders, product availability, shipping errors, and returned goods.
Works with Sales, Marketing, Clinical, Accounting, Regulatory, Engineering and Operations to manage field inventory.
Assist Clinical Education and Marketing with training labs on an as needed basis.
Develop basic product knowledge for all Life Spine products.
Additional duties as assigned.

Physical Demands: Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Must be able to sit for long periods of time.

Qualifications: Four-year degree in Business, Marketing, Communications, Kinesiology or related field preferred, a high school diploma or equivalent required. Minimum of one year of experience in the customer support, marketing and/or sales disciplines. Experience in medical devices or medical products highly preferred with business related experience, and/or order processing skills.

Well-developed customer care focus, understanding the importance of customer satisfaction and patient safety.
Multi-task oriented, team player and able to prioritize tasks.
Excellent, professional written and oral communication skills.
Outstanding interpersonal communications skills, particularly proficient telephone etiquette.
Self-motivated with a strong sense of ownership in areas of responsibility.
Well-organized with good analytical and time management skills.
Able to react to situations with a “Sense of Urgency”.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Shift:

8 hour shift

Work Location: In person

Quick Apply

Refine Your Search

customer support coordinator jobs in algonquin, il

Customer Account Coordinator

Shipping Coordinator and Customer Service Representative

Registry Implementation Coordinator (Customer Service, Data, Help Desk Support) - Schaumburg, IL

Client Success Coordinator

Service Coordinator

Customer Success Coordinator

Full-Time Call Center 1st Shift - Idealnet Coordinator (North Barrington, IL - On-Site Training)

Customer Service Coordinator

Client Services Coordinator 3

Customer Success Coordinator

Service Coordinator

Service Coordinator

Field Service Coordinator

Client Services Coordinator

Customer Resolution Coordinator

Industrial & International Customer Service - Customer Service Coordinator

Client Support and Service Coordinator-Housing is Recovery

Account Management Coordinator

Full-Time Call Center 3rd Shift (pay differential) - Idealnet Coordinator (North Barrington, IL - On-Site Training)

Client Service & Marketing Coordinator

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