Top 6 Helpdesk specialist Jobs in Algonquin, Il

IT Support Specialist
Polymer Concepts Technologies, Inc —Elgin, IL
- $33.65 - $42.31 an hour
- Full-time
- Computer science
- Computer Science
- ERP systems
Quick Apply
7d
Specialist Information Technology
ASSOCIATION FOR INDIVIDUAL DEVELOPMENT —Elgin, IL
- $25 an hour
- Full-time
- Word processing
- Research
- Mid-level
- Paid training
- Paid holidays
10d
Level 1 Technical Support Specialist, Managed Print Services
POSRG —Wauconda, IL
- $40,000 - $60,000 a year
- Ability to climb stairs
- High school diploma or GED
- Communication skills
Quick Apply
IT Support Specialist I
NORTHERN ILLINOIS FOOD BANK —Geneva, IL
- $20.33 - $21.60 an hour
- Online Application
- Office
- Windows
- Microsoft Office
IT Support Specialist I
Prime Healthcare Management Inc —Des Plaines, IL
- $17.00 - $23.74 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Entry level
- Health insurance
- Dental insurance
IT Support Specialist
ROSE PAVING LLC —Villa Park, IL
- $60,000 - $65,000 a year
- Mid-level
- Windows
- 2 years
Quick Apply
12d

Discover related jobs

Based on your search for helpdesk specialist jobs.

IT Technician
BTI Communications Group, LTD. —Downers Grove, IL
Continual training, certification, and licensing opportunities. In this role, you will be responsible for providing technical support to our clients,…
$25 - $35 an hour
Quick Apply
Desktop Support Engineer
Martin Brower —Rosemont, IL
Conduct root cause analysis and implement preventative solutions for recurring incidents. Resolve application conflicts, authentication issues, profile…
$87,000 - $109,000 a year
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Support Specialist
Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
Quick Apply
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in algonquin, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk specialist jobs near algonquin, il

IT Support Specialist jobs in Des Plaines, IL

IT Support Specialist jobs in Elgin, IL

Information Technology Specialist jobs in Aberdeen, WA

Information Technology Specialist jobs in Wisconsin

Information Technology Specialist jobs in Portsmouth Naval Shipyard, ME

Information Technology Intern jobs in Atlanta, GA

Information Technology jobs in Jacksonville, FL

Information Technology Specialist jobs in Kern County, CA

It Support Specialist jobs in Tampa, FL

It Support Specialist jobs in Roseville, CA

Entry Level It jobs in Kansas

It Support Specialist jobs in Tallahassee, FL

It Support jobs in Rochester, NY

Child Support Officer jobs in Texas

It Support Specialist jobs in Fredericksburg, VA

It Support Specialist jobs in Bentonville, AR

It Support Specialist jobs in Roanoke, VA

Behavioral Specialist jobs in Maryland

It Support Specialist jobs in Virginia

It Government Jobs jobs in Minnesota

IT Support Specialist

Polymer Concepts Technologies, Inc
Elgin, IL

Quick Apply

Job Details

Full-time
$33.65 - $42.31 an hour
7 days ago

Qualifications

Network hardware support
Windows
Firewall configuration
VLAN
Desktop (troubleshooting support)
Network routing
Network infrastructure management
Desktop administration
IT department experience

Full Job Description

Employment Type: Full-Time

Work Environment: On-Site

Reports To: Manager, Infrastructure & IT Services

Location: Multi-site; Enterprise

Job Summary

The IT Support Specialist provides end-user technical support and systems administration across multiple business units. This role maintains desktop, server, network, and cloud-

based environments while coordinating with external vendors and managed service providers (MSPs) to ensure reliable, secure, and efficient IT operations. The position supports distributed teams and remote locations across North America and plays a critical role in maintaining business continuity and workflow efficiency.

Essential Job Functions

Provide end-user technical support for desktops, laptops, peripherals, and business applications.
Manage and resolve helpdesk tickets in accordance with established service expectations and business priorities.
Maintain and support Windows desktop environments (Windows 7–11).
Support Windows Server environments (Server 2012–2022), including Active
Directory and Group Policy administration.
Assist with management of network infrastructure components, including DHCP,
DNS, routing, firewalls, Wi-Fi, and VLAN/subnet configurations.
Configure, maintain, and troubleshoot printers, copiers, and print server environments.
Support Microsoft 365 administration, including Exchange Online, SharePoint, and collaboration tools.
Assist with on-premises to cloud migrations and tenant-to-tenant transitions under leadership guidance.
Coordinate with external vendors and MSPs to escalate and resolve infrastructure,security, or application-related issues.
Support VOIP and cloud-based phone systems as needed.
Maintain system documentation, hardware inventory records, and standard operating procedures.
Provide remote technical support to multiple business units across North America.
Travel between sites as required to support business needs

Additional Duties

Employees may be required to perform other related duties as assigned to meet business needs.

Minimum Qualifications

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or
related field, or equivalent experience.
Minimum of 3–5 years of progressive IT support or systems administration
experience.
Demonstrated experience supporting Windows desktop and server environments.
Working knowledge of network fundamentals including DHCP, DNS, routing,
firewalls, and VLAN configuration.
Experience with Microsoft 365 administration.

Preferred Qualifications

Experience supporting ITAR-registered or regulated manufacturing environments.
Experience with virtualization platforms (e.g., Hyper-V).
Experience working in an MSP or Support-as-a-Service environment.
Familiarity with enterprise backup solutions.
Linux administration experience (Debian preferred).
Experience supporting ERP platforms (e.g., Microsoft Business Central).
Experience with reporting tools such as Power BI.
Experience supporting engineering or design software (e.g., Autodesk, Adobe).

Knowledge, Skills, and Abilities

Strong troubleshooting and diagnostic skills.
Ability to prioritize and manage multiple technical issues simultaneously.
Effective communication skills in remote and distributed work environments.
Ability to coordinate vendor interactions and escalate issues appropriately.
Strong documentation and organizational skills.
Ability to quickly learn new technologies and unfamiliar systems.

Physical Requirements

Ability to sit for extended periods while working at a computer.
Ability to lift up to 40 pounds occasionally (e.g., computer equipment, server components).
Ability to work in server rooms and manufacturing environments as needed.
Ability to travel between sites as required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Work Environment

Office and remote support environment.
Occasional work in server rooms or manufacturing facilities.
Exposure to moderate noise levels in manufacturing areas.
Travel between sites may be required.

The work environment characteristics described are representative of those encountered

while performing essential job functions. Reasonable accommodations may be made to

enable individuals with disabilities to perform these functions.

Export Control / ITAR Compliance Statement

This position may require access to information and items subject to U.S. export control

laws and regulations, including the International Traffic in Arms Regulations (ITAR) and

the Export Administration Regulations (EAR). Access to such information is restricted to

U.S. persons as defined under applicable law. Employment in this position is contingent

upon the candidate’s ability to comply with U.S. export control requirements and, where

applicable, the company’s ability to obtain any required authorization.

Equal Employment Opportunity Statement

Columbia Holdings, Inc. and Polymer Concepts Technologies PBY, Inc. are Equal

Opportunity Employers. All qualified applicants will receive consideration for employment

without regard to race, color, religion, sex, sexual orientation, gender identity, national

origin, age, disability, veteran status, or any other protected status under applicable law.

This job description is intended to describe the general nature and level of work being

performed. It is not intended to be an exhaustive list of all responsibilities, duties, or

skills required. Employees may be required to perform other related duties as assigned,

consistent with business needs.

Quick Apply

Refine Your Search

helpdesk specialist jobs in algonquin, il

IT Support Specialist

Specialist Information Technology

Level 1 Technical Support Specialist, Managed Print Services

IT Support Specialist I

IT Support Specialist I

IT Support Specialist

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk specialist in algonquin, il

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected