Top 512 Bilingual customer service associate Jobs in Alhambra, Ca

Customer Service Representative (Bilingual Korean)
Clever Care Health Plan —Arcadia, CA
- $20 - $23 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Microsoft Excel
4d
Call Center Part Time (Bilingual Chinese- Mandarin)
Garfield Health Center —Monterey Park, CA
- $21 - $23 an hour
- Part-time
- English
- In-person
- Entry level
- 401(k)
- Paid sick time
Quick Apply
7d
Russian-English Bilingual Healthcare Customer Service Representative - Remote in California
TTEC —California
- $21.65 an hour
- Full-time
- Remote
- English
- Research
- Windows
- Wellness program
- Tuition reimbursement
Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Client Service Specialist
Cathay Bank —Los Angeles, CA
- $20 - $22 an hour
- Full-time
- Word processing
- English
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Senior Community Health Worker (Office)
Heluna Health —Alhambra, CA
- $23.00 - $28.62 an hour
- Temporary
- Spanish
- Microsoft Excel
- Microsoft Outlook
Customer Service Representative - Reception
East Valley Community Health Center —West Covina, CA
- $22.00 - $25.98 an hour
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Quick Apply
14d
BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE (BIL. CHINESE REQ.)
Chinatown Service Center —San Gabriel, CA
- $23 - $25 an hour
- Background check
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Senior Community Health Worker, Ambulatory Care Network (Office)
Heluna Health —Alhambra, CA
- $23.00 - $28.62 an hour
- 8 hour shift
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
Senior Community Health Worker - Call Center Agent
Heluna Health —Alhambra, CA
- $23.00 - $28.62 an hour
- Spanish
- Microsoft Excel
- Microsoft Outlook
Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Background check
- Spanish
- Computer literacy
12d
Contact Center Representative II
L.A. Care Health Plan —Los Angeles, CA
- From $50,216 a year
- Part-time
- Spanish
- HIPAA
- English
- Wellness program
- Health insurance
Contact Center Representative I
L.A. Care Health Plan —Los Angeles, CA
- $45,760 - $47,823 a year
- Weekends as needed
- Spanish
- Writing skills
- HIPAA
- Wellness program
- Health insurance
Case Manager
D.LAW INC —Pasadena, CA
- $22 - $24 an hour
- Multiple hires
- Microsoft Excel
- Microsoft Outlook
- No experience needed
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator
WEA CA PC —Los Angeles, CA
- $25 - $28 an hour
- Full-time
- Remote
- Spanish
- HIPAA
- English
Quick Apply
Client Service Associate/Specialist
Cathay Bank —El Monte, CA
- $24.38 - $26.59 an hour
- Full-time
- Word processing
- English
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
11d
Customer Relations Representative - State Farm Agent Team Member
Lily Hoa - State Farm Agent —Arcadia, CA
- $20 - $30 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.88 - $35.55 an hour
- 8 hour shift
- Spanish
- Computer literacy
- Medical office experience
12d
Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)
Keck Medical Center of USC —Los Angeles, CA
- $21.00 - $33.15 an hour
- 8 hour shift
- Background check
- Spanish
- Computer literacy
Representative, Support Center II (Bilingual English/Spanish. ONSITE Long Beach, CA)
Molina Healthcare —Long Beach, CA
- $20.34 - $30.39 an hour
- Overtime
- Spanish
- Sales
- HIPAA
- Health insurance
6d

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Customer Service Representative (Bilingual Korean)

Clever Care Health Plan -
Arcadia, CA

Apply Now

Job Details

Full-time
$20 - $23 an hour
4 days ago

Qualifications

High school diploma or GED

Full Job Description

Must be available to work from 11:30AM to 8:00PM.
This position operates on a hybrid work schedule. Candidate must reside in Los Angeles or Orange County.

Are you ready to make a lasting impact and transform the healthcare space? We are one of Southern California’s fastest-growing Medicare Advantage plans with an incredible 112% year-over-year membership growth.

Who Are We? ✨

Clever Care was created to meet the unique needs of the diverse communities we serve. Our innovative benefit plans combine Western medicine with holistic Eastern practices, offering benefits that align with our members’ culture and values.

Why Join Us?

We’re on a mission! Our rapid growth reflects our commitment to making healthcare accessible for underserved communities. At Clever Care, you’ll have the opportunity to make a real difference, shape the future of healthcare, and be part of a fast-moving, game-changing organization that celebrates diversity and innovation.

Job Summary

Member Advocates are the main point of contact at Clever Care; interfacing with members, prospective members, providers, brokers, and vendors. Serves members by being the main point of contact at Clever Care for member questions and concerns regarding benefits, eligibility, referrals, claims, and any other aspects of plan benefits and services. A successful Member Advocate I ensures member satisfaction by providing superior customer service and displaying a willingness to help at all times while maintaining a professional demeanor.

Member Services Representatives are expected to assess the needs of the caller and determine, based on strong operational understanding, the most appropriate and effective course of action.

Functions & Job Responsibilities

Educates members, family, providers and caregivers regarding benefits and plan options.
Accurately explains benefits and plan options in person, via email, fax, or telephonically.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Provides follow-up with members by clarifying the customer’s issue, determining the cause, and identifying and explaining the solution. Escalates appropriate member issues to management or other departments as required.
Participates in member calling projects as assigned by management to support the overall Clever Care goal of membership retention.
Follows policies and procedures and job aids in order to maintain efficient and complaint operations; communicates suggestions for improvement and efficiencies to management; identifies and reports problems with workflows following proper departmental procedures; actively participates in departmental staff meetings and training sessions.
Follows all appropriate Federal and State regulatory requirements and guidelines applicable to Clever Care Health Plan operations, as documented I company policies and procedures. Follows all HIPAA requirements.
Documents transactions by completing applicable member forms and summarizing actions taken in appropriate computer system and following standards set by the department or by other authorized individuals.
Ability to work in an environment where continuous coaching and feedback is the standard practice.

Other duties as assigned

Qualifications

Education and Experience:

High School Diploma or equivalent required.
Bachelor’s Degree or equivalent work experience preferred
Two (2) years Customer Service experience preferably in healthcare management and/or a call center setting

Skills:

Familiarity with Centers for Medicare and Medicaid Services (CMS) regulations
Bilingual in Cantonese, Mandarin, Vietnamese, Korean, Spanish, Thai, Khmer, Japanese may be required.
Exceptional customer service skills, including verbal and written communication
Strong active listening skills
Ability to collaborate and be a team player
Must be a quick learner
Ability to remain calm and courteous when handling upset members and offering solutions to their problems and knowing when to escalate the call
Ability to listen, talk, and type at the same time.
Proficiency with Microsoft Office (Word, Excel, Outlook)
Type 40 wpm. 60 wpm preferred

Other:

Must be willing and able to work some weekends from October-March

Wage Range: $20.00 to $23.00 per hour

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Work is performed in an office environment and/or remotely. The job involves frequent contact with staff and public. May occasionally be required to work irregular hours based on the needs of the business.

Physical & Working Environment.

Physical requirements needed to perform the essential functions of the job, with or without reasonable accommodation:

Must be able to travel when needed or required
Ability to operate a keyboard, mouse, phone and perform repetitive motion (keyboard); writing (note-taking)
Ability to sit for long periods; stand, sit, reach, bend, lift up to fifteen (15) lbs.

Ability to express or exchange ideas to impart information to the public and to convey detailed instructions to staff accurately and quickly.

Clever Care Health Plan is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employment will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.

Salary ranges posted on the job posting are based on California wages. Salary may be higher or lower depending on the candidate’s state residency.

#LI-Hybrid

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Refine Your Search

bilingual customer service associate jobs in alhambra, ca

Customer Service Representative (Bilingual Korean)

Call Center Part Time (Bilingual Chinese- Mandarin)

Russian-English Bilingual Healthcare Customer Service Representative - Remote in California

Customer Service Representative Lead (Bilingual Mandarin)

Client Service Specialist

Senior Community Health Worker (Office)

Customer Service Representative - Reception

BEHAVIORAL HEALTH CALL CENTER REPRESENTATIVE (BIL. CHINESE REQ.)

Senior Community Health Worker, Ambulatory Care Network (Office)

Senior Community Health Worker - Call Center Agent

Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Contact Center Representative II

Contact Center Representative I

Case Manager

Patient Care Coordinator

Client Service Associate/Specialist

Customer Relations Representative - State Farm Agent Team Member

Medical Call Center Customer Service Representative - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Patient Access Liaison I – Access Center – Full Time 8 Hour Rotating (Non-Exempt) (Union)

Representative, Support Center II (Bilingual English/Spanish. ONSITE Long Beach, CA)

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