Top 129 Guest service agent Jobs in Alhambra Ca

Front Desk Agent
InterContinental —Los Angeles, CA
- $27.15 - $33.94 an hour
- Weekends as needed
- Sales
- Basic math
- High school diploma or GED
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Hilton Pasadena - Front Desk Agent
Aimbridge Hospitality —Pasadena, CA
- $21 - $24 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Front Desk Agent
MCR Hotels —Pasadena, CA
- $20 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Agent
Onni Level Properties California LLC —Los Angeles, CA
- $23 - $27 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
12d
Guest Service Agent
The Hoxton —Los Angeles, CA
- $23 - $25 an hour
- Full-time
- Hotel
- Entry level
Quick Apply
Guest Services Agent
UCLA —Los Angeles, CA
- $26.42 - $37.49 an hour
- Overtime
- Hybrid work
- Background check
- 18 years or older
- Writing skills
Front Desk Agent
Hilton Garden Inn Arcadia —Arcadia, CA
- $18.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Overnight Guest Service Agent - Part Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $28.34 an hour
- Part-time
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
5d
Guest Services Agent - Residential
Onni Properties LLC —Los Angeles, CA
- $21 an hour
- Weekends as needed
- Microsoft Word
- Background check
- Microsoft Outlook
- Health savings account
- Paid time off
Quick Apply
11d
Front Desk Agent - Soho Warehouse Los Angeles
Soho House & Co. —Los Angeles, CA
- $25 an hour
- 8 hour shift
- Hotel
- Warehouse
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent - Full Time
Kimpton Hotels & Restaurants —Los Angeles, CA
- $27.34 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
Guest Services Agent
WINDSOR CAPITAL GROUP —Arcadia, CA
- $18 an hour
- Part-time
- Hotel
- High school diploma or GED
- Typing
Quick Apply
5d
Front Desk Agent
The Beverly Hills Hotel —Beverly Hills, CA
- $34 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Guest Service Agent
Stonebridge —Inglewood, CA
- $25 an hour
- Weekends as needed
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
The Hollywood Roosevelt Hotel —Los Angeles, CA
- $25.75 an hour
- Full-time
- Hotel
- Communication skills
- Entry level
Quick Apply
Guest Service Agent
Homewood Suites Long Beach Airport —Long Beach, CA
- From $25 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Sunset Tower Hotel —West Hollywood, CA
- $27 an hour
- Weekends as needed
- Computer literacy
- Basic math
- English
Quick Apply
Guest Service Agent - PT
The Hoxton —Los Angeles, CA
- $22.50 - $23.00 an hour
- Full-time
- Hotel
- Front desk
- Entry level
Quick Apply
Hotel Front Desk Agent
Embassy Suites by Hilton Los Angeles/Glendale Hotel —Glendale, CA
- $25 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Mid-level
- Free parking
- Health insurance
Quick Apply
6h

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Front Desk Agent

InterContinental -
Los Angeles, CA

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Job Details

$27.15 - $33.94 an hour

Qualifications

Basic math
High school diploma or GED
Property management systems (PMS)
Receptionist experience within hospitality industry
Typing

Full Job Description

Responsibilities or qualifications of the job.

DUTIES AND RESPONSIBILITIES

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports,preparing deposit, and counting/securing assigned bank
Issue, control and release guest safe-deposit boxes.
Up-sell rooms where possible to maximize hotel revenue.

PEOPLE

Answer phones in a prompt and courteous manner.
Welcome guests in a friendly, prompt and professional manner.
Register guests, issue room keys, provide information on hotel services and room location.
Communicate any outstanding guest requests or issues to management that may require

additional monitoring or follow-up.

GUEST EXPERIENCE

Respond appropriately to guest complaints. Make appropriate service recovery gestures in order to ensure total guest satisfaction.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes.

RESPONSIBLE BUSINESS

Promote team work and quality service through daily communications and coordination with other departments.
Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.

QUALIFICATIONS AND REQUIREMENTS
High School diploma or equivalent, plus one year front desk/guest service experience. Some college preferred. Must speak fluent English. Other languages preferred.

This job requires ability to perform the following:

Frequently standing up behind the desk and front office areas
Carrying or lifting heavy items – up to 50 lbs.
Handling objects, products and computer equipment
Use a keyboard to operate various property management and reservations systems, etc.

Other:

Communication skills are utilized a significant amount of time when interacting with guests and employees.
Reading and writing abilities are utilized often.
Basic math skills are used frequently.
Problem solving, reasoning, motivating and training abilities are often used.
May be required to work nights, weekends, and/or holidays.

Hourly Rate: $ 27.15 - $33.94

STANDARD SPECIFICATIONS

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, veteran status or any other characteristic protected by law. This employer follows the Los Angeles Fair Chance Ordinance and California Fair Chance Act. All qualified applicants, including those with arrest or conviction records, will be considered.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Important information:

The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
If you require reasonable accommodation during the application process, please click here.
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.

Apply Now

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