Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.
Learn more about this agency
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
THIS IS A DELEGATED EXAMINING ANNOUNCEMENT OPEN TO ALL U.S. CITIZENS.
Handles routine inquiries from both staff and inmates, providing technical assistance and answering questions regarding the general nature of correctional programs.
Receives visitors to the office, determines the nature of the requests and directs them to the appropriate staff or personally provides the information desired when routine or procedural matters of the office are involved.
Reviews correspondence prepared for the supervisor and other staff.Assists the Unit Manager and staff members in the procedural aspects of expediting the work of this office.
Along with all other correctional institution employees, incumbent is charged with responsibility for maintaining security of the institution. The staff correctional responsibilities precede all others required by this position and is performed on a regular and recurring basis.
Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:
- Meet CTAP or ICTAP eligibility criteria;
- Be rated well-qualified for the position, scoring at least half of the total possible points for the vacancy KSAs or competencies; and
- Submit the appropriate documentation to support your CTAP eligibility:
- A copy of the agency notice (i.e., separation notice or agency RIF letter),
- Most recent performance appraisal, and
- Most recent SF-50 showing current/former position, grade, promotion potential, and duty location.
- See USAJOBS' Career Transition Programs for more information.
EEO Statement/Policy: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental
status, military service or other non-merit factor. More information can be found here: U.S Department of Justice - Equal Employment Opportunity Policy
Key Requirements:
- U.S. Citizenship is Required.
- See Special Conditions of Employment Section.
- Selective Service Requirement
To be considered for the position, you must meet the following qualification requirements:
Education:
GL-05: Successfully completed 4 years of education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite is creditable at the GL-05.
This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
GL-06: As a general rule, education is not creditable above GL-05 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position.
OR
Experience:
GL-05 and GL-06: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.Some examples of this qualifying experience are:
GL-05:
- Experience preparing, receiving, reviewing and verifying documents.
- Experience processing transactions and maintaining office records.
- Experience locating and compiling data or information from files and other data sources.
GL-06:
- Experience receiving telephone calls and visitors, handling requests for information, processing incoming and outgoing materials such as correspondence, reports and memoranda.
- Experience editing and composing letters and reports, transcribing notes, and reviewing correspondence.
- Experience performing office automation duties using a personal computer, preparing a calendar, worksheets, typing a variety of documents such as letters, forms, schedules, meeting minutes, and maintaining computer files.
- Experience scheduling and maintaining appointments, coordinating meetings and conferences, making travel arrangements, and performing time and attendance functions.
OR
Combination of Education and Experience:
GL-05 only: Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience.
If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as the number of hours worked per week) spent in activities.
**Your eligibility for consideration will be based on your responses to the questions in the application.**
ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.
Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.
If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.
In accordance with 5 U.S.C. 3307, a maximum entry age of 36 has been established for original appointment to a position in a Bureau of Prisons institution.
If you are above the maximum entry age and have prior federal law enforcement coverage, you MUST submit an SF-50 to verify prior coverage.
Qualified Preference Eligible Veterans may be exempt from meeting the maximum age. Please refer to the Required Documents Section for the appropriate documentation to submit to validate veteran eligibility.
LENGTH OF ELIGIBILITY:
Eligible applicants will remain on the inventory until the closing date of the vacancy announcement.
NOTE: This announcement is posted on a yearly cycle. The announcement will EXPIRE on the listed closing date of 09/30/2026 at 11:59 p.m. Eastern Standard Time. In order to receive consideration for the next cycle, applicants MUST reapply to the new vacancy announcement.
SALARY RANGE:
The salary range for this announcement reflects Rest of US GL-09/01 $63,780 to highest GL-09/10 San Jose-San Francisco-Oakland, CA $102,887. See current pay scales for locality area for which you are applying at OPM and search pay tables.
SPECIAL CONDITIONS OF EMPLOYMENT SECTION:
Appointment is subject to satisfactory completion of a pre-employment and panel interview, urinalysis, physical, and background investigation.
All applicants are subject to, and must satisfactorily pass all screening requirements in relation to National Crime Information Center (NCIC) and credit check.
All applicants not currently working in an institution will be required to complete a qualification inquiry regarding convictions of misdemeanor crimes of domestic violence in order to be authorized to carry a firearm.
Successful completion of the "Introduction to Correctional Techniques", three-week training course at Glynco, Georgia is required.
Additional selections may be made if vacancies occur within the life of the certificate.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Nonforeign Area Cost-of-Living Allowances (COLA): There is an 8.64% (of basic pay) Cost of Living Allowance (COLA) authorized for FDC Honolulu, HI, and a 2.49% for MDC Guaynabo, PR. See COLA and Locality Pay Rates in Nonforeign Areas for more information.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Accountability
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Attention to Detail
-
Customer Service
-
Decision Making
-
Flexibility
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Integrity/Honesty
-
Interpersonal Skills
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Learning
-
Reading Comprehension
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Reasoning
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Self-Management
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Stress Tolerance
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Teamwork
The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.
Your application will be evaluated and rated under DOJ's Category Rating and Selection Procedures. Based upon your responses to the assessment questions during the application process, your application will be placed into one of three categories:
Best Qualified, Highly Qualified, or Qualified. Applications will be reviewed from the top quality category. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are found qualified for this job, your resume and supporting documentation will be compared to the responses you provided on the online assessment.
NOTE: Candidates within the top-quality category and who are eligible for veterans' preference will receive selection priority over non-veteran preference eligibles.
If you are entitled to veterans' preference, you should indicate the type of veteran's preference you are claiming on your resume. Although veterans' preference points are not assigned under the category rating procedures described under "How You Will Be Evaluated", veterans preference eligibles are listed ahead of non-veterans within each category for which they are qualified.
In addition, qualified veterans with a compensable service-connected disability of 10% or more are placed at the top of the highest qualified category as defined by category rating procedures.
Preference eligibles who meet the minimum qualification requirements and who have a compensable service-connected disability of at least 10 percent must be listed in the highest quality category (except in the case of scientific or professional positions at the GS-9 level or higher). As noted above, an agency may not select a non-preference eligible in lieu of a preference eligible in the same category unless there are grounds for a passover and the agency has complied with the passover procedures at 5 U.S.C. § 3318(b).
To preview the application questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/13027962
Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration. If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.
Veterans' Preference Documentation:
Failure to submit all required documents at the time of application will result in the loss of claimed preference eligibility.
- DD-214: Veterans MUST provide a DD-214 demonstrating that they have been discharged or released from active duty under honorable conditions (i.e., the individual must have received either an honorable or general discharge).
- SF-15: If you are a disabled veteran, a Purple Heart recipient, widow/widower of a veteran, the spouse of a disabled veteran or the parent of a disabled or deceased veteran, you must submit:
- A completed Standard Form (SF) 15, "Application for 10-Point Veteran Preference" AND all required documentation identified on the SF-15. NOTE: A Department of Veterans Affairs letter must contain the Veteran's Name and Combined Service-Connected Evaluation. For a copy of the most current SF-15, Click Here.
- If you are on active duty and expect to be discharged or released from active duty service within 120 days, you may submit a Certificate of Release or Discharge from Active Duty from the appropriate Branch Personnel Office containing the following information:
- The military service dates including the expected discharge or release date; and
- The character of service (must be an honorable or general discharge); and
- Any qualifying service/campaign/expeditionary medals.
- Resume (limited to 2 pages) must include your name, contact information, and relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF- 52, MOU, etc.). If providing a memorandum, it must follow the format below AND clearly cite the duties performed.
- To receive credit for experience, your resume and/or any satisfactory evidence must
include:
- Start date and end date in month/year format (MM/YYYY) AND
- Number of hours worked per week.
- College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable). NOTE: If you are selected, official transcript(s) will be required prior to your first day.
- SF-50: for proof of prior LEO coverage, if applicable.
- Proof of ICTAP/CTAP eligibility, Click Here, if applicable.
For more help, visit USAJOBS Help Center - How do I write a resume for a federal job?
We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
- Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
- Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
- Set aside about two (2) hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Visit https://help.usajobs.gov/how-to/application/status. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
USAJOBS Help Center - How to Add a Resume to Your Profile
All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time on09/30/2026.
If applicable see Notice for Preference Eligible Veterans Applicants
Consolidated Staffing Unit
We will notify you of the outcome after each step of the application process has been completed.
Applicants will be notified via e-mail, to the e-mail address registered in USAJOBS. The referral certificate or list of eligibles will then be issued to the selecting official for further consideration.
The Human Resource Office may then contact you for an interview if they wish. We expect to make a final job offer within 80 days after the closing date of the announcement. Applicants referred on a certificate of eligibles may receive an inquiry as to availability via e-mail, mail or a telephone inquiry from the local Human Resource Department.
Applicants MUST also telephone the Human Resource Department during normal business hours to schedule an interview. Failure to either return the form or contact the Human Resource Department may result in a loss of consideration for the position.
Accepting applications
Location
Many vacancies in the following locations:
FCI ALICEVILLE
Aliceville, AL
FPC MONTGOMERY
Maxwell AFB, AL
FCI TALLADEGA
Talladega, AL
FCC FORREST CITY
Forrest City, AR
FCI HERLONG
Herlong Sierra Ordnance Depot, CA
MDC LOS ANGELES
Los Angeles, CA
MCC SAN DIEGO
San Diego, CA
FCC VICTORVILLE
Victorville, CA
FCC FLORENCE
Florence, CO
FCI ENGLEWOOD
Littleton, CO
FCI MARIANNA
Marianna, FL
FDC MIAMI
Miami-Dade County, FL
FCI TALLAHASSEE
Tallahassee, FL
FDC HONOLULU
Honolulu, HI
FCI GREENVILLE
Greenville, IL
FCC TERRE HAUTE
Terre Haute, IN
FCI LEAVENWORTH
Leavenworth, KS
FMC LEXINGTON
Lexington, KY
FCI MANCHESTER
Manchester, KY
USP MCCREARY
Pine Knot, KY
FMC DEVENS
Fort Devens, MA
FCI CUMBERLAND
Cumberland, MD
FMC ROCHESTER
Rochester, MN
FCI SANDSTONE
Sandstone, MN
USMCFP SPRINGFIELD
Springfield, MO
FCC YAZOO CITY
Yazoo City, MS
FCC BUTNER
Butner Federal Correctional Complex, NC
FCI FORT DIX
Fort Dix, NJ
FCI OTISVILLE
Otisville, NY
FCI RAY BROOK
Ray Brook, NY
FTC OKLAHOMA CITY
Oklahoma City, OK
FCI SHERIDAN
Sheridan, OR
FCC ALLENWOOD
Gregg Township, PA
FCI LEWISBURG
Kelly Township, PA
FCI SCHUYLKILL
Minersville, PA
FDC PHILADELPHIA
Philadelphia, PA
MDC GUAYNABO
Guaynabo, PR
FCI BENNETTSVILLE
Bennettsville, SC
FCI EDGEFIELD
Edgefield, SC
FCI WILLIAMSBURG
Salters, SC
FCC BEAUMONT
Beaumont, TX
FMC CARSWELL
Federal Medical Center Carswell, TX
FMC FORT WORTH
Fort Worth, TX
FCI SEAGOVILLE
Seagoville, TX
FCI TEXARKANA
Texarkana, TX
FCI THREE RIVERS
Three Rivers, TX
FCC PETERSBURG
Prince George, VA
FCI OXFORD
Grand Marsh, WI
FPC ALDERSON
Alderson, WV
FCC HAZELTON
Bruceton Mills, WV
FSL MORGANTOWN
Morgantown, WV
No matching locations found.
Work site options
Relocation expenses reimbursed
No
Salary
$50,241 - $83,257 per year
Pay scale & grade
GL 5 - 6
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Federal service type
This job is in the Competitive Service
Represented by a union
No
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
BOP-N-2026-0029
