Top 57 Service desk support Jobs in Aliso Viejo Ca

Help Desk/Desktop Support Analyst
Robert Half —Ladera Ranch, CA
- $70,000 - $75,000 a year
- Azure
- Mid-level
- Windows
- Disability insurance
- Dental insurance
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19h
Help Desk Coordinator
OnCall IT, Inc. —Irvine, CA
- $26 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Health savings account
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12d
Service Desk Representative
SchoolsFirst FCU —Tustin, CA
- $24.56 - $35.62 an hour
- Full-time
- Windows
- High school diploma or GED
- 1 year
4d
Help Desk Support Representative
Travis Mathew —Huntington Beach, CA
- $36.71 - $44.04 an hour
- Full-time
- Mid-level
- Office
- 2 years
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
Help Desk Analyst I
Bal Seal Engineering —Lake Forest, CA
- $25 - $31 an hour
- Full-time
- Computer science
- Computer Science
- Computer literacy
- Disability insurance
- Health insurance
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12d
Technical Support Specialist, Neurology
Nihon Kohden North America, Inc. —Irvine, CA
- $25 - $40 an hour
- Full-time
- Remote
- Bachelor of Science
- Mid-level
- Neurology
5d
Application Support Specialist
Primoris Services Corporation —Irvine, CA
- $65,000 - $72,000 a year
- Full-time
- Mid-level
- 3 years
- SQL
- Employee stock purchase plan
- Paid holidays
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Systems Support Specialist 1
Hirsch —Santa Ana, CA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Salesforce
- Windows
- Wellness program
- Health savings account
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Desktop Systems Analyst
Glidewell Dental —Irvine, CA
- $27.81 - $34.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
Technician, IT Support (Temp)
MicroVention, Inc. —Aliso Viejo, CA
- $24.07 - $30.00 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Help Desk Analyst
Jackson Lewis —Orange County, CA
- $26.70 - $33.40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
Help Desk Specialist L2
ADDMAN Engineering LLC —Irvine, CA
- $70,304 - $80,000 a year
- Weekends as needed
- Azure
- Mid-level
- Office
5d
Tech Support Analyst l
Snap-on Inc —Tustin, CA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- SQL
- Health insurance
- 401(k)
Technical Desktop Support Irvine CA
KU Telecom LLC —Irvine, CA
- Mid-level
- 3 years
- Ability to sit for extended periods
5d
IT Support Specialist (Part-Time)
24 Carrots Catering & Events —Costa Mesa, CA
- Part-time
- Mid-level
- Office
- Windows
Quick Apply
Onsite IT Support Technician
T2 Group —Costa Mesa, CA
- Full-time
- Microsoft Outlook
- Mid-level
- SharePoint
Quick Apply
Help Desk Technician II (Onsite)
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28.00 - $30.50 an hour
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
IT Support
Boston Retail Solutions —Santa Ana, CA
- From $25 an hour
- Full-time
- Google Workspace
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
13d
IT Technician
Harris Spice —Anaheim, CA
- $22 - $25 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply

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service desk support jobs near aliso viejo ca

Help Desk/Desktop Support Analyst

Robert Half -
Ladera Ranch, CA

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Job Details

$70,000 - $75,000 a year
19 hours ago

Benefits

Disability insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Confidential information handling
Azure
Responding to infrastructure failures
Technical documentation
Incident report management
IT system monitoring
Server troubleshooting
Direct client contact
Equipment troubleshooting
Security log analysis
Public Cloud
Mid-level
Windows
Incident Escalation
Software installation
User training (technical support)
Change management
IT infrastructure
Bachelor's degree
Cloud service support
Desktop (troubleshooting support)
Quality issues
Virtualization
Security Event Management (security operations)
Customer support ticket management
Mentoring
Networking equipment (troubleshooting support)
Productivity software
End user technical writing

Full Job Description

We are looking for a Help Desk/Desktop Support Analyst to deliver responsive, high-quality technical support for client environments in Ladera Ranch, California. This role supports end users directly, handles advanced issues escalated from frontline support, and helps maintain stable desktop, server, network, and cloud-based systems. The ideal candidate is comfortable balancing daily ticket work with incident troubleshooting, documentation, and collaboration across technical teams to improve service delivery.

Responsibilities:

Resolve escalated support requests from frontline analysts, ensuring issues are addressed within expected service timelines.
Investigate and troubleshoot complex desktop, server, network, and virtual environment problems, including urgent incidents that may require after-hours response.
Provide direct assistance to client staff on site or remotely, restoring productivity and determining when specialized teams should be engaged.
Perform basic system and software installations, configuration tasks, and user support across supported business environments.
Maintain accurate service records, including ticket updates, troubleshooting notes, resolution details, and follow-up actions.
Create user guidance, reference materials, and informal training sessions to help employees use equipment and systems effectively.
Partner with technical leadership and cross-functional teams to identify operational needs and recommend improvements to tools, workflows, or business applications.
Review system logs, server health indicators, security-related events, and infrastructure alerts to detect issues and apply corrective action when needed.
Support service desk quality by reviewing open incidents, monitoring response effectiveness, and helping mentor entry-level analysts on support practices and technical troubleshooting.
Follow established confidentiality, security, and access standards while supporting client systems and protecting sensitive information.
2+ years of experience in help desk, desktop support, or technical support roles.
Bachelor’s degree, college diploma, technical certificate in information technology, or an equivalent combination of education, certifications, and hands-on experience.
Working knowledge of Microsoft 365, Azure, Microsoft Windows, Windows 10, Microsoft Office, and Active Directory.
Experience managing service desk tickets and performing structured troubleshooting for end-user hardware, software, and access issues.
Ability to work independently, manage multiple priorities, and adapt quickly in a fast-paced support environment.
Strong communication skills with a detail-oriented, customer-focused approach to technical support.
Familiarity with incident management or change management practices is preferred.
Microsoft, Fortinet, or related technical certifications are considered an asset.

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .

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service desk support jobs in aliso viejo ca

Help Desk/Desktop Support Analyst

Help Desk Coordinator

Service Desk Representative

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Desktop Support Technician, Senior

Help Desk Analyst I

Technical Support Specialist, Neurology

Application Support Specialist

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Desktop Systems Analyst

Technician, IT Support (Temp)

Help Desk Analyst

Help Desk Specialist L2

Tech Support Analyst l

Technical Desktop Support Irvine CA

IT Support Specialist (Part-Time)

Onsite IT Support Technician

Help Desk Technician II (Onsite)

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IT Technician

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