Top 34 It administrator Jobs in Allegheny County Pa

SAAS Administration Analyst
Marinus Analytics —Pittsburgh, PA
- $30 - $35 an hour
- Part-time
- Hybrid work
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
BIM/CAD Systems Administrator
Hatch —Pittsburgh, PA
- Computer science
- Azure
- Computer Science
Quick Apply
Senior IT Systems Administrator 1
Warrendale, PA
- $120,000 - $170,000 a year
- Azure
- 5 years
- Bachelor of Science
- Profit sharing
- Paid holidays
Systems Administrator - CLM
Westinghouse Electric Company —Cranberry Township, PA
- $90,000 - $112,500 a year
- Remote
- Oracle
- Salesforce
- 8 years
- Health savings account
- Paid holidays
Network Administrator, Advanced
Naval Nuclear Laboratory —West Mifflin, PA
- $86,100 - $134,600 a year
- Pass drug screening
- Mid-level
- Master's degree
- Wellness program
- Paid parental leave
14d
Systems Administrator
HUNTER TRUCK SALES & SERVICE LLC —Butler, PA
- Overtime
- Computer science
- Computer Science
- Dealership
- Paid training
- Paid holidays
Quick Apply
Network Administrator
Quality Life Services —Butler, PA
- Computer science
- Computer Science
- HIPAA
- Health insurance
- 401(k)
Quick Apply
CAE Engineer/E3D Admin
Westinghouse Electric Company —Cranberry Township, PA
- $69,200 - $86,500 a year
- Hybrid work
- Mid-level
- 3 years
- Master's degree
- Health savings account
- Paid holidays
P6 Primavera Administrator
Westinghouse Electric Company —Cranberry Township, PA
- $103,200 - $129,000 a year
- Remote
- Computer Science
- 5 years
- Mentoring
- Health insurance
- Employee assistance program
Product Owner, Salesforce Administrator
ConnectiveRx —Pittsburgh, PA
- $83,000 - $105,600 a year
- Full-time
- Remote
- Computer science
- Computer Science
- HIPAA
- Disability insurance
- Health insurance
2d
Senior Specialist - SAP Basis Administration
Eaton —Moon Township, PA
- $130,000 - $190,000 a year
- Hybrid work
- Background check
- Azure
- Writing skills
- Retirement plan
Systems Admin - RamQuest Admin
CEDENT —Pittsburgh, PA
- $40 - $60 an hour
- Contract
- Mid-level
- Continuous improvement
- Communication skills
- Dental insurance
- Vision insurance
IT Support Technician
All Lines Technology Inc —Pittsburgh, PA
- Computer science
- Computer Science
- Mid-level
Quick Apply
System Administrator
Mayhew Technology Solutions —West Mifflin, PA
- Full-time
- System design
- Mid-level
- Bachelor's degree
Quick Apply
IT Support Technician
All Lines Technology —Pittsburgh, PA
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Principal Engineer-Enovia Platform Admin
Westinghouse Electric Company —Cranberry Township, PA
- $103,000 - $129,000 a year
- Remote
- Computer science
- Computer Science
- 5 years
- Health savings account
- Paid holidays
System Administrator
Chenega Security International, LLC —Pittsburgh, PA
- Full-time
- Microsoft Access
- Microsoft Outlook
- Computer Science
Senior System Administrator, EH&S
Howmet Aerospace —Pittsburgh, PA
- $85,000 - $95,000 a year
- Urgently hiring
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- 5 years
- Employee assistance program
Quick Apply
9d
Infrastructure Engineer (ETL Administrator )
PNC Financial Services Group —Pittsburgh, PA
- $55,000 - $152,375 a year
- Full-time
- 3 years
- Bachelor's degree
- Senior level
- Wellness program
- Health savings account
Business Systems and Compliance Administrator
Carnegie Robotics —Pittsburgh, PA
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- SQL
- Health savings account
- Health insurance
Quick Apply

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SAAS Administration Analyst

Marinus Analytics
Pittsburgh, PA

Quick Apply

Job Details

Part-time
$30 - $35 an hour

Benefits

Work from home stipend
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
Gym membership
Flexible schedule

Qualifications

Customer communication
Information security compliance
Attention to detail
Issue tracking
Systems & applications support
SaaS
Production management systems (technically supported)

Full Job Description

Marinus Analytics is an XPRIZE-winning company, driven to deliver the latest in computing and data analytics to improve local and global public safety. We strive to achieve social justice and protect the vulnerable through innovating safety tech in service to frontline professionals who are advancing victim-centered policing.

Marinus Analytics has offices in Pittsburgh and London. We are a women-owned business founded in 2014 from Carnegie Mellon University’s Auton Lab. Our team is expanding, and we are looking for a software-as-a-service (SaaS) administrator analyst to support our operations in processing and managing the account subscriptions to our company’s flagship technology, Traffic Jam. This role serves a foundational part of the SaaS security, compliance, and user experience. It governs how users authenticate, how accounts are provisioned/deprovisioned, and how access is controlled and audited on your platform.

SAAS ADMINISTRATION ANALYST (PART-TIME)

We are a growing social impact company dedicated to delivering innovative and socially impactful solutions to our clients. The company’s sustainable operating model is built around providing innovative tools for public safety through a software-as-a-service platform. Our team thrives on collaboration, creativity, and commitment to our mission. We are looking for a detail-oriented and highly-responsive SaaS Administration Analyst to join our fast-paced team.

This role will primarily be responsible for assisting the team at the Pittsburgh headquarters office and is responsible for managing users’ account lifecycle tasks across our SaaS platform. This role ensures customers have reliable access to the system by overseeing login setup, access configuration, troubleshooting authentication issues, performing timely manual provisioning/deprovisioning of user accounts, assisting accounts receivable function, and billing support.

This role is ideal for someone detail‑oriented, organized, and comfortable working with administration and customer-facing teams in a semi‑technical capacity.

POSITION RESPONSIBILTIES

1. User Account Provisioning & Deprovisioning

Create new user accounts based on customer requests or onboarding workflows.
Assign roles, permissions, and appropriate feature access during provisioning.
Deactivate or delete users upon customer request or contract changes.
Maintain accurate records of all access changes in internal systems.

2. Login Administration

Manage password resets, MFA resets, and login troubleshooting.
Assist customers experiencing authentication failures, lockouts, or expired credentials.
Monitor the login queue for outstanding access issues and respond promptly.
Ensure login processes follow security and compliance standards.

3. Access Management & Auditing

Validate that user roles align with customer contracts and internal policy.
Review user access lists periodically to identify orphaned or inactive accounts.
Assist in role corrections or reassignments when requested by administrators.
Document access changes thoroughly for audit and compliance requirements.

4. Customer & Internal Support

Respond to customer access‑related inquiries through the helpdesk or ticketing system.
Coordinate with Customer Success or Support teams to ensure smooth onboarding.
Escalate complex authentication issues (e.g., SSO/SAML problems) to the technical team.

5. Accounts Receivable & Billing Support

Coordinate with customers regarding billing inquiries and payment processing.
Generate and distribute customer invoices according to established billing schedules.
Track invoice status and follow up on outstanding payments.
Support monthly financial reporting by preparing accounts receivable summaries and documentation.
Maintain organized records of invoices, payments, and customer correspondence.
Assist leadership with contract renewals and subscription tracking.

Technical Skills

Familiarity with SaaS platforms and basic identity management principles.
Understanding of authentication concepts (login workflows, MFA, password resets).
Experience with helpdesk or ticketing systems (e.g., Zendesk, Freshdesk, Jira).
Comfortable navigating admin dashboards and user management tools.

Soft Skills

Detail‑oriented with strong organizational habits.
Excellent communication skills with a customer‑friendly tone.
Ability to manage sensitive information discreetly.
Quick learner who can follow structured workflows reliably.

Preferred Qualifications (Nice to Have)

Experience with SSO (SAML, OIDC) environments.
Exposure to SCIM or automated user provisioning systems.
Prior work in SaaS customer support or IT user administration.
Basic understanding of RBAC (Role‑Based Access Control).

QUALIFICATIONS

Work Schedule & Expectations

15–20 hours per week with flexibility; occasional increases during onboarding cycles.
Availability during standard business hours for timely response to provisioning requests.
Ability to work independently with minimal supervision.

Success Indicators

Quick turnaround on provisioning and account‑related tasks.
Accuracy in role assignments and user data entry.
Reduction in login‑related helpdesk volume due to effective handling.
Positive internal and external customer feedback.
Clean, audit‑ready documentation of access changes.

WHAT WE OFFER

Inclusion in a dynamic and innovative team in the SaaS industry.
Opportunities for professional growth and development.
Competitive salary and benefits package.
Paid Holidays.
Benefits including health and dental insurance, short and long-term disability insurance, generous parental leave, retirement contribution, home office stipend, and fitness/gym membership reimbursement.
Exposure to a wide cross section of new technologies.
Meaningful work to further online public safety.

Pay: $30.00 - $35.00 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Work Location: Hybrid remote in Pittsburgh, PA 15212

Quick Apply

Refine Your Search

it administrator jobs in allegheny county pa

SAAS Administration Analyst

BIM/CAD Systems Administrator

Senior IT Systems Administrator 1

Systems Administrator - CLM

Network Administrator, Advanced

Systems Administrator

Network Administrator

CAE Engineer/E3D Admin

P6 Primavera Administrator

Product Owner, Salesforce Administrator

Senior Specialist - SAP Basis Administration

Systems Admin - RamQuest Admin

IT Support Technician

System Administrator

IT Support Technician

Principal Engineer-Enovia Platform Admin

System Administrator

Senior System Administrator, EH&S

Infrastructure Engineer (ETL Administrator )

Business Systems and Compliance Administrator

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