Top 184 Concierge Jobs in Allen, Tx

Lead Concierge
Stratton Amenities —Plano, TX
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Lead Concierge
Stratton Amenities —Plano, TX
- $18 - $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
7d
Front Desk Concierge
Stratton Amenities —Dallas, TX
- $14 - $15 an hour
- Part-time
- Computer literacy
- Residential
- High school diploma or GED
Front Desk Agent / Assistant Supervisor
Stratton Amenities —Plano, TX
- Part-time
- Background check
- Mid-level
- Apartments
- Health insurance
- Dental insurance
Quick Apply
8d
Resident Engagement Amenity Coordinator
Westminster Management —Dallas, TX
- Weekends as needed
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Concierge--FT
Larkspur at Twin Creeks —Allen, TX
- $18 - $22 an hour
- Full-time
- Serving
- Sales
- Computer literacy
Quick Apply
14d
Concierge--Nights
Larkspur at Twin Creeks —Allen, TX
- $18 - $22 an hour
- Serving
- Sales
- Computer literacy
Quick Apply
4d
Part-Time Receptionist
Parkview in Allen —Allen, TX
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Paid training
- Paid holidays
Quick Apply
Concierge
Gleneagles Country Club —Plano, TX
- $16 - $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
8d
ALN - Concierge
West Development —Allen, TX
- $14 - $15 an hour
- Part-time
- Writing skills
- English
- Ability to lift 50 pounds
4d
Concierge
Integrated Real Estate Group —Garland, TX
- $16 an hour
- Part-time
- 11+ years
- English
- Office
- Disability insurance
- Health insurance
Quick Apply
Concierge
Willow Bridge Property Company —Frisco, TX
- Full-time
- Microsoft Word
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
3d
Concierge (Multi-family)
FirstService Residential —Dallas, TX
- $20 - $24 an hour
- Full-time
- Residential
- High school diploma or GED
- Travel
- Paid holidays
- Health insurance
Quick Apply
11d
Spa Concierge Hospitality Professional
Woodhouse Spas —Plano, TX
- $17 - $22 an hour
- Weekends as needed
- 5 years
- Computer skills
- Entry level
Quick Apply
Aesthetic Plastic Surgery Front Desk Concierge
PBS Vectors Consulting LLC —Frisco, TX
- $24 - $28 an hour
- Full-time
- Private practice
- Surgery
- Perioperative Care
- Paid holidays
- Health insurance
Quick Apply
Front Desk Concierge
The Aspenwood Company - Village On the Park McKinney —McKinney, TX
- $15 - $16 an hour
- Part-time
- HIPAA
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Concierge (PRN)
The Legacy Senior Communities —Plano, TX
- $15 - $17 an hour
- PRN
- High school diploma or GED
- Organizational skills
- Computer skills
Quick Apply
Client Services Associate (Plano, TX)
Collectors —Plano, TX
- $21.50 an hour
- Email
- Computer literacy
- Office
- Driver's License
- Commuter assistance
- Paid holidays
Aesthetic Care Concierge
Advanced MedAesthetic Partners —Dallas, TX
- $20 - $25 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
1d
Assistant Lead Concierge
Stratton Amenities —Plano, TX
- $16 - $17 an hour
- Mid-level
- High school diploma or GED
- Apartments
8d

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Lead Concierge

Stratton Amenities -
Plano, TX

Apply Now

Job Details

$18 - $19 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

concierge jobs in allen, tx

Lead Concierge

Lead Concierge

Front Desk Concierge

Front Desk Agent / Assistant Supervisor

Resident Engagement Amenity Coordinator

Concierge--FT

Concierge--Nights

Part-Time Receptionist

Concierge

ALN - Concierge

Concierge

Concierge

Concierge (Multi-family)

Spa Concierge Hospitality Professional

Aesthetic Plastic Surgery Front Desk Concierge

Front Desk Concierge

Concierge (PRN)

Client Services Associate (Plano, TX)

Aesthetic Care Concierge

Assistant Lead Concierge

I want to receive the latest job alert for concierge in allen, tx

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