Top 5994 Group manager Jobs in Allen, Tx

Vendor Supervisor
North Texas Tollway Authority —Plano, TX
- Full-time
- 18 years or older
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Associate Service Manager
Tesla —Plano, TX
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
Manager, Benefit Operations Testing & QA
SmithRx —Plano, TX
- Overtime
- Remote
- Bachelor's degree
- Continuous improvement
- Mentoring
- Commuter assistance
- Paid parental leave
Quick Apply
Assistants Store Leader( Plano/Frisco/Allen/McKinney/Prosper/Rockwall/Forney)
HEB —Allen, TX
- Extended hours
- Microsoft Word
- Writing skills
- Mid-level
Office Manager
Legacy Insurance Group —Frisco, TX
- Mid-level
- Office
- Mentoring
Hotel Assistant General Manager
AC Hotel McKinney —McKinney, TX
- $80,000 a year
- Sales
- Inventory management
- Hotel
- Paid holidays
- Disability insurance
Quick Apply
Client Success Manager
JPMorganChase —Plano, TX
- Full-time
- Google Workspace
- 6 years
- Bachelor of Science
- Health insurance
- Tuition reimbursement
Team Lead / Hourly Manager
Topgolf —Allen, TX
- Part-time
- Ability to walk for extended periods
- Mid-level
- High school diploma or GED
- Dental insurance
- Vision insurance
Retail Store Manager
PetSmart —McKinney, TX
- $57,500 - $108,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Community Manager
ORION REAL ESTATE SERVICES INC —McKinney, TX
- Microsoft Excel
- OSHA
- Sales
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Practice Administrator 1
Baylor Scott & White Health —McKinney, TX
- Bachelor's degree
- Travel
- Senior level
- Health insurance
- Tuition reimbursement
10d
Practice Manager I-Family and Sports Care-McKinney
Texas Health Resources —McKinney, TX
- Full-time
- Microsoft Excel
- HIPAA
- Mid-level
5d
Store Manager
JCPenney —Frisco, TX
- $83,160 - $118,800 a year
- 5 years
- Merchandising
- Bachelor's degree
- Paid holidays
- Health insurance
6d
Manager, Community and Brand Partnerships & Activations – Endurance Events
Racing Systems, Inc. —Carrollton, TX
- Up to $60,000 a year
- Weekends as needed
- Background check
- CPR Certification
- Clean driving record
- Health savings account
- Paid holidays
Quick Apply
Electrical Superintendent - Tenant Finish Group
Walker Engineering —Irving, TX
- Overtime
- Construction site
- Basic math
- English
- Health savings account
- Health insurance
Quick Apply
Project Manager - Data Center Construction
Gable's Excavating —Dallas, TX
- $112,000 - $145,000 a year
- Full-time
- Background check
- Clean driving record
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Pediatric Transitional Nurse – Registered Nurse (RN) / Licensed Vocational Nurse (LVN)
Angels of Care Pediatric Home Health —McKinney, TX
- $30 - $36 an hour
- Weekends as needed
- Bilingual
- CPR Certification
- Nursing
- Wellness program
- Health savings account
Quick Apply
Private Drums Teacher (In-Person Music Studio)
Musicologie Prosper —McKinney, TX
- $35 - $45 an hour
- Mid-level
- Experience working with children
- Bachelor's degree
8d
Dentist
Smiley Dental & Orthodontics —Dallas, TX
- From $800 a day
- Temporary
- Spanish
- Dental office
- Doctoral degree
Quick Apply
Licensed Senior Structural Project Manager (Bridge)
Huitt-Zollars —Dallas, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Commuter assistance
- AD&D insurance
Quick Apply

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Vendor Supervisor

North Texas Tollway Authority -
Plano, TX

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Vendor relationship building
Customer communication
Bachelor's degree

Full Job Description

Summary:

The Vendor Supervisor oversees the operations, services, and programs provided by vendor-owned call centers, collections centers, and other production facilities to the North Texas Tollway Authority. Manages the relationships with NTTA business partners by monitoring, auditing, and measuring vendor work performance, implementing process improvements, resolving escalated calls, designing changes to systems and telephone scripts used by agents interacting with NTTA customers, and leading performance review meetings with authority business partners. The vendor supervisor is responsible for coaching, mentoring, and developing and internal team. Additionally, the supervisor assists in recruiting, interviewing, and hiring staff.

Retention Bonus: $1,000

Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.

Responsibilities:

Develops and sustains long-standing relationships with company-approved vendors.
Communicates with and provides direction to vendor’s executive-level leadership through formal and informal business performance reviews occurring weekly, bi-weekly, monthly or quarterly as appropriate. Ensures vendors are informed of their responsibilities and obligations.
Work with vendors and the various Customer Service business groups to develop performance and quality measurement standards in support of contractual standards and NTTA business rules.
Responsible for developing, evaluating and presenting Key Performance Indicator (KPI) reports on vendor performance at the employee, department, and company level.
Monitors vendor progress, tracks against current targets and uses reporting to propose future strategies to drive efficiencies.
Identify effective internal and external workflows, review existing processes for trend changes and improvement opportunities and update as necessary.
Document training requirements, provide them to the Customer Service training team and ensure that vendors implement training and education where needed.
During the vendor procurement process, conducts research on available vendors and provides business requirements for procurements and contracts.
Provides effective and timely communication to staff, entities and external customers to resolve issues and foster open and honest communication.
Manages the performance of an internal team which includes employment actions, performance management, training and career development.
Monitor team activities, track service and customer satisfaction levels, define policies and procedures, and communicate with vendors and internal stakeholders.
Ensures resolution of escalated customer cases by supervisors/Seniors and acts as liaison between internal and external departments and customers as necessary.
Makes decisions about the deployment of vendor resources with oversight of the Senior Vendor Manager.
Monitor NTTA systems used in accomplishing the work (TRIPS, Verint, Cisco, et.al), recommends requirements for system enhancements, and ensures implementation of system enhancements that are related to vendor management.
Ensures that Standard Operating Procedures are documented, up-to-date, and adhered to by both NTTA internal stakeholders and NTTA vendors.

Qualifications:

Minimum:

Bachelor’s degree or equivalent experience.
3-5 years’ experience in a related field
Valid driver’s license or ability to obtain Texas Class “C” driver’s license within 30 days of hire.

Preferred:

5 + years’ experience reviewing contracts and negotiating vendor terms and conditions.
Bachelor’s degree in business administration, logistics, or a relevant field.
Public sector vendor management training or contract management training.
Strong negotiation and influencing skills.
Experience managing KPI’s

About NTTA: NTTA is a political subdivision of Texas created to acquire, construct, maintain and operate toll roads in North Texas. As a customer-driven organization, NTTA delivers a safe and reliable toll system for millions of customers each year in one of the fastest growing regions in the United States. NTTA is a vibrant organization with a highly qualified, energized and engaged team focused on achieving Excellence and we are looking for talented individuals to join us.

Our mission: We are committed to providing a safe and reliable toll road system, increase value and mobility options for our customers, operate the Authority in a businesslike manner, protect our bondholders, and partner to meet our region's growing need for transportation infrastructure.

#IND1

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have a valid TX license?
Are you age 18 or over?
Will you now, or in the future, require sponsorship for an employment visa (e.g. H-1B Visa)?
Have you been previously employed with the NTTA?

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

group manager jobs in allen, tx

Vendor Supervisor

Associate Service Manager

Manager, Benefit Operations Testing & QA

Assistants Store Leader( Plano/Frisco/Allen/McKinney/Prosper/Rockwall/Forney)

Office Manager

Hotel Assistant General Manager

Client Success Manager

Team Lead / Hourly Manager

Retail Store Manager

Community Manager

Practice Administrator 1

Practice Manager I-Family and Sports Care-McKinney

Store Manager

Manager, Community and Brand Partnerships & Activations – Endurance Events

Electrical Superintendent - Tenant Finish Group

Project Manager - Data Center Construction

Pediatric Transitional Nurse – Registered Nurse (RN) / Licensed Vocational Nurse (LVN)

Private Drums Teacher (In-Person Music Studio)

Dentist

Licensed Senior Structural Project Manager (Bridge)

I want to receive the latest job alert for group manager in allen, tx

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