Top 155 It help desk support Jobs in Allen, Tx

IT Help Desk Support Specialist
Prototype IT —Lewisville, TX
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
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IT Help Desk Specialist
Qureos Inc —Plano, TX
- $28 - $33 an hour
- Part-time
- Mid-level
- Windows
- Communication skills
7d
After-Hours IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- In-person
- 1 year
- Entry level
- Health savings account
- Health insurance
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3d
IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)
ZINTEX Remodeling Group —Lewisville, TX
- Full-time
- Google Workspace
- Office
- High school diploma or GED
- Opportunities for advancement
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1d
IT Help Desk Analyst
Republic Finance —Plano, TX
- Weekends as needed
- Mid-level
- Office
- Windows
- Disability insurance
- Health insurance
Level 2 Support Technician - Service Desk
USM Technology —Allen, TX
- $25 - $29 an hour
- Full-time
- Computer science
- Azure
- Computer Science
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IT Help Desk Support II Plano, Texas, United States
TCP Software —Plano, TX
- 8 hour shift
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
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IT Help Desk (DFW Only)
Alkami —Plano, TX
- $51,168 - $76,752 a year
- Full-time
- Hybrid work
- Computer Science
- Research
- Mid-level
- 401(k) matching
IT Help Desk Professional
Kimley-Horn —Dallas, TX
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
3d
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
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Help Desk Technician
Lemonov Integrated Systems —Addison, TX
- $50,000 - $55,000 a year
- Email
- Computer Science
- Software troubleshooting
- No experience needed
- Paid holidays
- Paid time off
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3d
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
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IT Support Specialist (Part-Time)
Nation's Best Texas —Dallas, TX
- Extended hours
- Computer science
- Microsoft Excel
- Microsoft Outlook
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10d
Endpoint Support Technician
Jack Henry & Associates —Allen, TX
- $49,750 - $62,250 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
IT Help Desk Analyst
Ensign Services —Dallas, TX
- $20 - $22 an hour
- Full-time
- Office
- Windows
- Criminal background check
- Health insurance
- Dental insurance
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Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
IT Help Desk specialist
Intratek Computer Inc —Dallas-Fort Worth, TX
- Up to $25 an hour
- Contract
- Computer literacy
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Information Technology Analyst
Kimley-Horn —Dallas, TX
- Computer science
- Computer Science
- Office
- Profit sharing
- Health insurance
2d

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IT Help Desk Support Specialist

Prototype IT -
Lewisville, TX

Quick Apply

Job Details

Full-time
$20 - $22 an hour

Qualifications

Remote access software
Productivity software
Desktop administration

Full Job Description

prototype:IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and fast-paced environment. You will have the opportunity to support clients in a variety of industries, using the most current technologies, in a culture that puts their employees first. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshooting hardware and software problems.
Requirements:

Minimum of 2 years’ experience in a technical support role.
A degree in Information Technology, Computer Science, or equivalent experience.
Strong technical skills in Windows and/or Mac operating systems, Microsoft Office Suite, networking, and remote desktop support.

Excellent communication skills, both written and verbal.
Ability to work effectively with users at all levels of the organization.
Strong problem-solving skills and ability to think creatively to find solutions.
Ability to work independently and as part of a team.
IT industry certifications, such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP), are a plus.

Essential Duties & Functions:

Provide remote technical assistance to clients who are experiencing software or hardware issues.
Respond to IT-related incidents and requests in a timely and efficient manner.
Troubleshoot and diagnose technical problems, including hardware and software issues, network connectivity, and printing problems.
Escalate complex technical issues to appropriate IT staff as needed.

Assist with installing and configuring software and hardware for employees.
Act as a liaison with 3rd-party vendors to resolve technical issues or coordinate maintenance activities.
Maintain accurate records of IT-related incidents, requests, and solutions using a help desk ticketing system.
Contribute to the development and maintenance of IT documentation and procedures.
Keep up-to-date with emerging trends and technologies in IT support.
Assist with on-site appointments as needed to support business and client needs.
Approach all encounters with customers and fellow employees in a friendly, service-oriented manner.
Maintain compliance with prototype:IT standards, including regular attendance, grooming, and security guidelines.

About Prototype:IT:
prototype:IT is one of the largest Managed Service Providers in the Dallas-Fort Worth metroplex, located in Lewisville, TX. Founded in 2005, prototype:IT has been delivering custom IT management services to a growing number of clients throughout the country. With our team of experienced IT technologists, we provide quality support and services that enables them to focus attention away from day-to-day IT challenges and back to their core business.
Why prototype:IT?
At prototype:IT, we are committed to putting our employees first and offer a culture built on our core values: Collaborative, Honest, Agile, Loyal and Knowledge Seeking. Check out how we how we “CHALK IT Up”!

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Refine Your Search

it help desk support jobs in allen, tx

IT Help Desk Support Specialist

IT Help Desk Specialist

After-Hours IT Support Desk Technician

IT HELP DESK SUPPORT SPECIALIST (ENTRY-LEVEL)

IT Help Desk Analyst

Level 2 Support Technician - Service Desk

IT Help Desk Support II Plano, Texas, United States

IT Technician

IT Help Desk (DFW Only)

IT Help Desk Professional

Tier 1, IT Help Desk Support

Help Desk Technician

Level 1 Help Desk Technician

IT Support Specialist (Part-Time)

Endpoint Support Technician

IT System Support Technician I (Information Technology)

IT Help Desk Analyst

Technical Support Analyst

IT Help Desk specialist

Information Technology Analyst

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