Top 606 Technical analyst Jobs in Allen, Tx

Technical Support Analyst
Arctic Information Technology —Plano, TX
- Full-time
- Mid-level
- Office
- Windows
HRIS Analyst
Daisy Brand —Dallas, TX
- Full-time
- Hybrid work
- Mid-level
- Office
- SQL
- Profit sharing
- Wellness program
Business Systems Analyst Consultant - ITIL
PNC Financial Services Group —Dallas, TX
- $75,000 - $137,500 a year
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Wellness program
- Health savings account
Bus Systems Analyst Conslt
PNC Financial Services Group —Farmers Branch, TX
- $60,000 - $150,000 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Wellness program
- Health savings account
10d
Data Analyst Senior
PNC Financial Services Group —Farmers Branch, TX
- $75,000 - $137,500 a year
- Full-time
- Research
- Office
- 3 years
- Wellness program
- Health savings account
Service Desk Analyst
Global Data Consultants —McKinney, TX
- On call
- Writing skills
- Mid-level
- 3 years
- Opportunities for advancement
Sr. Payroll & Tax Analyst (contract)
Robert Half —Dallas, TX
- $50 - $53 an hour
- Temporary
- Hybrid work
- 5 years
- Research
- Office
- Disability insurance
- Dental insurance
Quick Apply
4d
Business Systems Analyst Consultant
PNC Financial Services Group —Dallas, TX
- $75,000 - $137,500 a year
- Full-time
- Mid-level
- Office
- 3 years
- Wellness program
- Health savings account
5d
Division Order Analyst - Oil & Gas
Scottish Rite for Children —Dallas, TX
- Full-time
- Microsoft Outlook
- Hospital
- 5 years
Senior Business Systems Analyst
PNC Financial Services Group —Farmers Branch, TX
- $52,500 - $127,500 a year
- Full-time
- Research
- Office
- SQL
- Wellness program
- Health savings account
10d
Senior Credit Risk Analyst
VANTAGE CARD SERVICES INC —Plano, TX
- Full-time
- Microsoft Excel
- Office
- Residential
- Health savings account
- AD&D insurance
Quick Apply
Business Systems Analyst (API Designer)
System One —Dallas, TX
- $110,000 a year
- Research
- Java
- SQL
Quick Apply
7d
Business Analyst
Addison Group —Dallas, TX
- $30 - $40 an hour
- Contract
- Mid-level
- Analysis skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Senior Compensation Analyst
SRS Distribution - McKinney —McKinney, TX
- $77,400 - $102,400 a year
- Hybrid work
- Background check
- 5 years
- Pass drug screening
- Wellness program
- Paid parental leave
3d
Actuarial Analyst II (Intermediate) – Forecasting Analytics
USAA —Plano, TX
- $77,120 - $138,810 a year
- Hybrid work
- Military
- Mid-level
- Office
- Paid holidays
- Relocation assistance
13d
Application System Analyst II - HIM
Christus Health —Irving, TX
- 8 hour shift
- Microsoft Excel
- Mid-level
- 3 years
7d
Military Service - U.S. Air National Guard, All Source Intelligence Analyst
Military Service - U.S. Air National Guard Recruiting —Texas
- From $49,838.78 a year
- Full-time
- High school diploma or GED
- Entry level
Financial Analyst / Finance Business Partner : Advisor
Jack Henry & Associates —Allen, TX
- Extended hours
- Hybrid work
- Research
- Office
- Finance
Workday Absence & HCM Senior Analyst
Crowe —Plano, TX
- $69,000 - $136,500 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
11d
Workday Absence & HCM Senior Analyst
Crowe —Dallas, TX
- $69,000 - $136,500 a year
- Full-time
- Remote
- Microsoft Word
- Background check
- Microsoft Excel
Quick Apply
11d

I want to receive the latest job alert for technical analyst in allen, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical analyst jobs near allen, tx

Technical Support Analyst

Arctic Information Technology -
Plano, TX

Apply Now

Job Details

Full-time

Qualifications

High school diploma or GED

Full Job Description

Overview:

JOB SUMMARY: Provide initial technical support to Clients by troubleshooting applications, systems access, resolving hardware, software, and network related issues. The Technical Support Analyst is responsible for receiving information, diagnosing symptoms, and resolving IT-related problems. This position will need to deliver Client service within specified service levels. Typically, the Technical Support Analyst will work on resolving straightforward problems. This includes troubleshooting methods such as verifying physical layer issues, resolving username and password problems, uninstalling/reinstalling basic software applications, verification of proper hardware and software setup, and assistance with navigating around application menus.

Responsibilities:

ESSENTIAL FUNCTIONS:

Firstline responder to incoming issues through chat, email-generated tickets, or phone
Direct unresolved issues to the next level of support personnel
Troubleshoot straightforward workstation-based software and hardware issues with:
Microsoft supported Windows Operating systems
Microsoft supported Office/O365
Adobe
Apple Mac supported Operating systems (workstations)
Sophos and other major AV brands
Component failure and pending failure behavior
Failed startup beep codes
Computer event logs and 3rd party alerting tools
Local and network printers, as well as other peripherals such as keyboards and monitors
Assist users with basic “How do I?”, “Where do I?”, etc. type of technical questions
Understands and troubleshoots basic user permissions and workstation interaction in domain and workgroup environments
Understands and administers user level tasks in the Microsoft Office 365 environment
Learn the difference between sync’d and cloud environments
Learn licensing levels to include subscription offerings
Learn and perform various user account actions such as password resets, applying appropriate licensing, litigation hold, and disabling

Assist in system monitoring to identify and react to alerts, backups events, connectivity, and security events
Learn and understand basic functions of 3rd party applications
Understands and uses documentation including Client technical documentation, “how to” documentation, knowledge base articles, internal procedures/processes, etc. Suggest updates to existing documents to keep current.
Accurately enter and maintain issue information including notes and resolution
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Contribute to team goals such as: SLA requirements, resolution, and Client satisfaction
Adheres to work group and company polices outlined in Team Member handbook, electronic communication, and other documentation
Other duties as assigned

Qualifications:

QUALIFICATIONS:

Possess High school diploma or GED required, some college preferred
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697: Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Pass background checks as needed
Valid driver’s license, personal auto insurance and reliable personal vehicle
Ability to travel to Client sites as needed, leveraging personal vehicle for local dispatch

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities, and abilities. Job may require some travel

REASONABLE ACCOMMODATION: It is Arctic Information Technology, Inc.’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Arctic Information Technology, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

PAY TRANSPARENCY STATEMENT: Arctic Information Technology will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information.

Arctic Information Technology Inc. is a Federal Contractor and complies with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA).

Arctic Information Technology, Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability, veteran status, and other protected characteristics. The EEO is the Law and the poster is available at http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf. For questions on the job posting contact (253) 344-5300.

Apply Now

Refine Your Search

technical analyst jobs in allen, tx

Technical Support Analyst

HRIS Analyst

Business Systems Analyst Consultant - ITIL

Bus Systems Analyst Conslt

Data Analyst Senior

Service Desk Analyst

Sr. Payroll & Tax Analyst (contract)

Business Systems Analyst Consultant

Division Order Analyst - Oil & Gas

Senior Business Systems Analyst

Senior Credit Risk Analyst

Business Systems Analyst (API Designer)

Business Analyst

Senior Compensation Analyst

Actuarial Analyst II (Intermediate) – Forecasting Analytics

Application System Analyst II - HIM

Military Service - U.S. Air National Guard, All Source Intelligence Analyst

Financial Analyst / Finance Business Partner : Advisor

Workday Absence & HCM Senior Analyst

Workday Absence & HCM Senior Analyst

I want to receive the latest job alert for technical analyst in allen, tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected