Top 214 Customer relations representative Jobs in Allen Park, Mi

Customer Service Representative- Medical
WESTERN WAYNE FAMILY HEALTH CENTERS —Taylor, MI
- Full-time
- Microsoft Outlook
- High school diploma or GED
- Organizational skills
- Disability insurance
- Dental insurance
Quick Apply
7d
Customer Relations Representative - Entry Level
Qam Solutions Llc —Livonia, MI
- $46,800 - $70,200 a year
- Full-time
- Computer literacy
- No experience needed
- Office
- Opportunities for advancement
- Food provided
Quick Apply
Part-Time Member Service Representative
Zeal Credit Union —Allen Park, MI
- Part-time
- Office
- Travel
- Financial services
- Paid holidays
- 401(k)
Quick Apply
Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- 3 years
- Health savings account
- Paid holidays
Quick Apply
Customer Service Representative
Healing Care Animal Hospital —Allen Park, MI
- Full-time
- High school diploma or GED
- Organizational skills
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
11h
Resident Service Representative
City of Dearborn Career Opportunities —Dearborn, MI
- $49,660 a year
- Full-time
- Pass drug screening
- Office
- High school diploma or GED
14d
Concierge Customer Service Representative
Percepta —Dearborn, MI
- $16 - $22 an hour
- Sales
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
Customer Relations Coordinator - 2nd Shift
Forward Air —Romulus, MI
- $17.20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
7h
Assistant Store Manager
INTERSTATE GROUP LLC —Carleton, MI
- $60,000 - $70,000 a year
- Full-time
- Spanish
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Senior Sales Consultant, Sports Medicine (Detroit, MI) – Johnson & Johnson MedTech, Orthopaedics
Johnson & Johnson Services, Inc. —Detroit, MI
- Weekends as needed
- Background check
- 18 years or older
- Anatomy knowledge
8h
Technology Project Coordinator
Confidential —Clawson, MI
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Clean driving record
- 5 years
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Parts Sales Representative/Manager
Maverick Environmental Equipment —Trenton, MI
- Up to $80,000 a year
- Full-time
- Mid-level
- In-person
Quick Apply
9d
Team Member/Cook (2739)
Qdoba —Bingham Farms, MI
- $15 - $16 an hour
- Part-time
- Fast casual restaurant
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Quick Apply
3h
Shift Lead - Hourly Pay Plus Tips! (3348)
Qdoba —Wixom, MI
- $16.00 - $17.50 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Wellness program
- Health savings account
Quick Apply
3h
Team Member/Cook (3348)
Qdoba —Wixom, MI
- $14.50 - $16.00 an hour
- Part-time
- Fast casual restaurant
- High school diploma or GED
- Conflict management
- Wellness program
- Health savings account
Quick Apply
3h
Shift Lead - Hourly Pay Plus Tips! (2757)
Qdoba —Northville, MI
- $16 - $18 an hour
- 8 hour shift
- 18 years or older
- Spanish
- Sales
- Wellness program
- Health savings account
Quick Apply
3h
Customer Service Representative
Actron Systems —Detroit, MI
- Full-time
- Background check
- Computer literacy
- Writing skills
Government Programs Professional Services Representative
Delta Dental of Michigan —Detroit, MI
- Full-time
- Remote
- Sales
- Customer service
- Word processing
- Dental insurance
- Opportunities for advancement
8h
Inside Sales/Customer Service Representative
Hankyu Hanshin Express USA Inc —Taylor, MI
- $20 - $21 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
Quick Apply
Account Representative - State Farm Agent Team Member
Sam Quisenberry - State Farm Agent —Southgate, MI
- $40,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid time off
- Opportunities for advancement
Quick Apply

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Customer Service Representative- Medical

WESTERN WAYNE FAMILY HEALTH CENTERS -
Taylor, MI

Quick Apply

Job Details

Full-time
7 days ago

Benefits

Disability insurance
Dental insurance
Flexible spending account
Vision insurance
403(b)

Qualifications

Customer communication
Employee relationship building

Full Job Description

Purpose:

The Customer Service Representative (CSR) is responsible for a variety of office tasks necessary to provide medical services at WWFHC. These tasks include, but are not limited to: appointment scheduling, patient intake, fee calculation and collection, electronic and manual filing, accurate chart preparation and updating, maintaining and balancing a cash drawer, insurance enrollment and verification, applying appropriate codes, checking out patients, answering phone calls, and other duties as assigned by supervisor.

PART I: ESSENTIAL POSITION FUNCTION AND DUTIES

Required to be in their assigned work area at all times except for designated breaks or lunch.
Welcomes and greets guests in a timely fashion and notifies the appropriate staff of the guest’s request.
Welcomes and greets patients, completes the check-in and intake process in a timely matter.
Must monitor lobby area a minimum of every 30 minutes to ensure all visitors have been served.
Answer telephone calls in a timely and professional manner and complete the caller’s request and if unable to do so, find someone who is able to do so.
Answer patient questions and address complaints, and when necessary request supervisory or management support.
Daily and constant monitoring that all providers’ schedules meet required protocols. Correct errors as needed.
Schedule and/or reschedule all appointments in conjunction with approved protocol for calls and walk-ins.
Make patient calls for range of purposes, including but not limited to confirmation of appointment, no-show appointment, change of insurance status, and reminder calls.
Register new patients with thorough and complete entries of all demographic, insurance/income assessment information.

PART II: CLINIC WIDE RESPONSIBILITIES

Customer Relations:

Treats guests, patients, physicians, and other employees with care, courtesy, and respect.
Responds quickly and appropriately to customer request.
Looks for and suggests ways to better meet customer needs.
Answers clinic communications systems promptly and with courtesy and respect.

Teamwork:

Works cooperatively within own department and other areas.
Willingly accepts additional responsibility – tries to make others job easier.
Responds quickly to request for assistance.
Required to work closely with patients and associates.
Interacts with other departments on problem issues.

Communications:

Keeps appropriate people informed.
Speaks and writes clearly, concisely, and appropriately for need.
Listens carefully.
Communicates tactfully.

Self –Management:

Presents a positive image of Western Wayne Family Health Center at all times.
Carries out assignments with little need for direction.
Timeliness.
Maintains confidentiality.
Provides proper notification of absence and tardiness.
Works weekends and shifts when necessary.

PART III: EDUCATION, EXPERIENCE

High School Diploma or equivalent.
One (1) year experience in a clinic or medical office, preferred.
One (1) year experience working with an electronic medical record system, preferred.

PART IV: KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of general medical language and procedures.
Knowledge of multiple insurance plans and government programs.
Experience with widely used computer software i.e., Microsoft Office, Outlook and healthcare software.
Skilled at providing excellent and focused customer service.
Capable of working in a complex work environment, without requiring constant supervision.
Ability to maintain confidentiality at all times and maintain organizationally appropriate relationships.
Knowledge of organization policies and procedures.
Skilled in exercising initiative, appropriate judgment, problem-solving and decision making.
Skilled in developing and maintaining effective relationships with patients and customers.

Benefits:

Medical

Dental

Vision

STD

LTD

Flexible Spending Account

403B

Lifestyle and quality of life uniqueness (M-F)

Practice focuses on delivery of quality care (Federally Qualified Health Centers)

Competitive Compensation Package

Quick Apply

Refine Your Search

customer relations representative jobs in allen park, mi

Customer Service Representative- Medical

Customer Relations Representative - Entry Level

Part-Time Member Service Representative

Customer Service Representative

Customer Service Representative

Resident Service Representative

Concierge Customer Service Representative

Customer Relations Coordinator - 2nd Shift

Assistant Store Manager

Senior Sales Consultant, Sports Medicine (Detroit, MI) – Johnson & Johnson MedTech, Orthopaedics

Technology Project Coordinator

Parts Sales Representative/Manager

Team Member/Cook (2739)

Shift Lead - Hourly Pay Plus Tips! (3348)

Team Member/Cook (3348)

Shift Lead - Hourly Pay Plus Tips! (2757)

Customer Service Representative

Government Programs Professional Services Representative

Inside Sales/Customer Service Representative

Account Representative - State Farm Agent Team Member

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