Client Services Representative
Baker Tilly Vantagen, LLC —Allentown, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
Quick Apply
16h
Client Services Representative (Temporary)
Baker Tilly Vantagen, LLC —Allentown, PA
- $15.97 - $41.00 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Associate's degree
Quick Apply
16h
Client Services Representative, Interactive Response Technology (IRT) (2nd Shift)
IQVIA —Bethlehem, PA
- $42,700 - $106,800 a year
- Full-time
- Remote
- Computer literacy
- Mid-level
- High school diploma or GED
- Work from home
9d
Client Associate - Employee Benefits
Gallagher Benefit Services —Emmaus, PA
- Full-time
- Basic math
- High school diploma or GED
- Organizational skills
- Paid parental leave
- Health savings account
Client Service Representative
VCA Animal Hospitals —Emmaus, PA
- Weekends as needed
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Client Service Associate (Bethlehem, PA)
Oppenheimer & Co. Inc. —Bethlehem, PA
- Full-time
- 1 year
- Entry level
Quick Apply
10d
Inside Sales & Customer Service Representative (F/M), USA
Rothoblaas —Allentown, PA
- Call employer
- Office
- Residential
- Organizational skills
- Health insurance
- Dental insurance
Client Associate - Financial Services
SUMMIT FINANCIAL GROUP INC —Perkasie, PA
- $45,000 - $55,000 a year
- Full-time
- Microsoft Word
- Marketing
- Office
- Health insurance
- 401(k)
Quick Apply
Client Service Representative/Vet Assistant
VCA Animal Hospitals —Bethlehem, PA
- Full-time
- Blood sampling
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Brokerage Registered Client Service Associate - Allentown, PA
Truist Bank —Allentown, PA
- Full-time
- English
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Inside Sales Associate / Client Development Associate
Penn Contractors Inc. —Emmaus, PA
- $55,000 - $65,000 a year
- Overtime
- Hybrid work
- Mid-level
- Office
- Residential
- Health insurance
Quick Apply
Inside Sales/Customer Service Representative
ORBEL CORPORATION —Easton, PA
- $21 - $25 an hour
- Full-time
- Microsoft Outlook
- 5 years
- Office
Quick Apply
ERP Business Analyst - Sales & Customer Service
East Penn Manufacturing - Deka Batteries —Lyon Station, PA
- Full-time
- Customer service
- 5 years
- Mid-level
- Paid holidays
- Health insurance

Related jobs to explore

Based on your search for client services associate

Customer Service Supervisor
Wawa, Inc. —Whitehall Township, PA
Manage cash processes, inventory, vendor check-ins, and store safety. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock…
$21.00 - $28.30 an hour
Customer Service Associate
Wawa, Inc. —Allentown, PA
Operate the cash register, handle payments, activate fuel and gift cards, as well as assist with lottery and ID verification for age-restricted products.
$15.00 - $18.75 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Private Wealth Client Associate
Bank of America —Columbus, OH
Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while…
$25 - $44 an hour
Client Experience Associate
PNC Financial Services Group —Columbus, OH
Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Processes a variety of customer interactions.
$33,750 - $56,250 a year

Show more jobs in cities nearby

I want to receive the latest job alert for client services associate in allentown, pa

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services associate jobs near allentown, pa

Inside Sales Representative jobs in Easton, PA

Customer Service Representative jobs in Allentown, PA

Client Services Associate jobs in Bethlehem, PA

Inside Sales Representative jobs in Allentown, PA

Customer Service Representative jobs in Bethlehem, PA

Inside Sales Representative jobs in Conshohocken, PA

Inside Sales Representative jobs in Aiken, SC

Inside Sales jobs in San Antonio, TX

Inside Sales Representative jobs in Kansas City, KS

Ambulatory Service Representative jobs in Houston, TX

Inside Sales Representative jobs in Asheboro, NC

Inside Sales Representative jobs in Atlanta, GA

Erp Analyst jobs in Fairfax, VA

Remote Data Analyst jobs in New York, NY

Erp jobs in Remote

Erp Analyst jobs in Washington, DC

Trust Safety Analyst jobs in San Jose, CA

Erp Analyst jobs in Bartlett, TN

Erp Analyst jobs in Sacramento, CA

Sales Representative jobs in Myrtle Beach, SC

Client Services Representative

Baker Tilly Vantagen, LLC -
Allentown, PA

Quick Apply

Job Details

Full-time
$15.97 - $41.00 an hour
16 hours ago

Qualifications

Customer communication
Employee relationship building
De-escalation techniques
Conflict de-escalation
High school diploma or GED
Ethernet
Desktop applications
Data interpretation
Clinical confidentiality policies
Quality data entry
Customer data entry

Full Job Description

Overview

Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles, Chicago and Boston. Baker Tilly Advisory Group, LP and Baker Tilly US, LLP (Baker Tilly) provide professional services through an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable laws, regulations and professional standards. Baker Tilly US, LLP is a licensed independent CPA firm that provides attest services to its clients. Baker Tilly Advisory Group, LP and its subsidiary entities provide tax and business advisory services to their clients. Baker Tilly Advisory Group, LP and its subsidiary entities are not licensed CPA firms.

Baker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Visit bakertilly.com or join the conversation on LinkedIn, Facebook and Instagram.

Please discuss the work location status with your Baker Tilly talent acquisition professional to understand the requirements for an opportunity you are exploring.

Baker Tilly is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, gender identity, sexual orientation, or any other legally protected basis, in accordance with applicable federal, state or local law.

Any unsolicited resumes submitted through our website or to Baker Tilly Advisory Group, LP, employee e-mail accounts are considered property of Baker Tilly Advisory Group, LP, and are not subject to payment of agency fees. In order to be an authorized recruitment agency ("search firm") for Baker Tilly Advisory Group, LP, there must be a formal written agreement in place and the agency must be invited, by Baker Tilly's Talent Attraction team, to submit candidates for review via our applicant tracking system.

Job Description:

We are looking to hire a temporary Client Services Representative to support our Benefits Administration team. This position will begin in September and run through March 2027.

(Employees must be within 50 miles of one of the offices listed on this job posting.)

Responsibilities:

Support large volumes of inbound and outbound contacts promptly.
Identify customer needs, clarify information, research issues and provide next steps and solutions.
Keep detailed records of contacts in the agent ticketing system.
Maintain ownership of contact experience and resolution for assigned casework.
Follow compliance guidelines and reference job aides when addressing varying topics.
Accurately and actively utilize the ticketing process to collaborate with team members and resolve assigned cases.
Maintain awareness of client updates, policy or procedure changes
Ability to meet or exceed established goals for both internal call monitoring audits, contact metrics, and client satisfaction surveys.
Project a professional attitude and positive image.
Build sustainable relationships with internal service partners.
Complete educational seminars to enhance knowledge, performance and maintain continuing educations requirements.
Demonstrate strong soft skills, including active listening, empathy, and adaptability. Anticipate customer needs and tailor responses accordingly.
Adhere to attendance and punctuality standards.
Adapt to change and meet the changing demands of the work environment.
Assist other department personnel as needed due to fluctuating workloads.
Compliance with HIPAA regulations and all Baker Tilly Vantagen guidelines.

Qualifications:

High School diploma required, associate's degree preferred.
2 years of customer service experience with high level of customer engagement in lieu of associate's degree.
A basic understanding of health insurance terminology is preferred.
Ability to effectively work in a remote contact center environment.
Strong data entry skills and proficiency in the use of a PC, including use of multiple applications simultaneously.
A hard-wired ethernet connection is required – high- speed WIFI with consistent minimum download speeds of 100 mbps and upload speeds of 10 mbps. Live demonstration of this may be required.
Ability to work in high pressure environment and deal effectively with all customers including strong de-escalation skills.
Commitment to high quality service.
Excellent oral & written communication skills.
Ability to locate and interpret complex information from a variety of data sources.
Ability to work in a fast-paced production and quality environment to meet required standards
Ability to work a flexible 8.5-hour shift based on business needs. Scheduled work hours may vary from day to day, and employees will be notified of schedule changes in advance.
Shift start times may be as early as 8:00 a.m. Eastern Time (ET), and some shifts may begin later in the day and end as late as 8:00 p.m. ET. Candidates must be able to accommodate varying schedules within these operating hours.
Ability to follow scripts, procedures, client-specific guidelines, and compliance requirements.
Understanding of confidentiality expectations, including handling sensitive personal and health-related information.

The pay rate range for this job position is $15.97 to $41.00. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant’s skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

Quick Apply

Refine Your Search

client services associate jobs in allentown, pa

Client Services Representative

Client Services Representative (Temporary)

Client Services Representative, Interactive Response Technology (IRT) (2nd Shift)

Client Associate - Employee Benefits

Client Service Representative

Client Service Associate (Bethlehem, PA)

Inside Sales & Customer Service Representative (F/M), USA

Client Associate - Financial Services

Client Service Representative/Vet Assistant

Brokerage Registered Client Service Associate - Allentown, PA

Inside Sales Associate / Client Development Associate

Inside Sales/Customer Service Representative

ERP Business Analyst - Sales & Customer Service

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for client services associate in allentown, pa

Explore jobs in more locations

Overview

Job Description:

Job Seeker Tools

Employer Tools

Browse

Stay Connected