Top 45 It technician Jobs in Allentown Pa

Service Desk Analyst, Brewery
The Boston Beer Company —Breinigsville, PA
- $25.96 - $45.67 an hour
- Full-time
- Office
- Continuous improvement
- Fair chance
- Wellness program
- Employee stock purchase plan
Quick Apply
HELP DESK ANALYST
City of Allentown —Allentown, PA
- $57,150.29 a year
- Mid-level
- Ability to lift 75 pounds
- Communication skills
9d
IT Specialist
Cross Key Management Inc —Bethlehem, PA
- $45,000 - $55,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Ethixa Solutions —Allentown, PA
- From $15 an hour
- Part-time
- Hybrid work
- Background check
- Computer literacy
- Windows
- Professional development assistance
- Flexible schedule
Quick Apply
IT Support Center Specialist – Level II
Lehigh Carbon Community College —Schnecksville, PA
- $20.38 - $25.40 an hour
- Full-time
- Classroom
- Google Workspace
- Mid-level
- Paid holidays
- Health insurance
Help Desk Assistant
Lehigh University —Bethlehem, PA
- $44,600 - $53,530 a year
- Weekends as needed
- Background check
- High school diploma or GED
- University
- Tuition reimbursement
7h
Computer Technician
Carbon Lehigh Intermediate Unit —Schnecksville, PA
- Computer science
- Computer Science
- Customer service
Technology Specialist
Carbon Lehigh Intermediate Unit —Schnecksville, PA
- School experience
- Computer science
- Computer Science
Computer Technician
Allentown School District —Allentown, PA
- $41,728 a year
- Senior level
- Health insurance
- Dental insurance
College Applications & Field Support Analyst
St. Luke's University Health Network —Bethlehem, PA
- Full-time
- Computer Science
- Computer literacy
- Mid-level
Desktop Support Technician
Inabia Software & Consulting Inc. —Allentown, PA
- Schematics
- English
- Mid-level
Workstation Specialist
Inabia Software & Consulting Inc. —Allentown, PA
- English
- Mid-level
- Driver's License
Desktop Support
Mira Tech —Allentown, PA
- $24 - $27 an hour
- Contract
- Construction site
- Mid-level
- Office
Quick Apply
Technical Support Analyst - Large Equipment
Dexis —Quakertown, PA
- $27.70 - $33.80 an hour
- Overtime
- Microsoft Word
- Mid-level
- High school diploma or GED
- Paid jury duty
- Paid holidays
2d
Clinical Skills & Simulation Operations Specialist, JCN Lehigh Valley
Thomas Jefferson University and Hospitals —Center Valley, PA
- Weekends as needed
- Laboratory
- Microsoft Excel
- Customer service
- AD&D insurance
- Disability insurance
IT Support Specialist
Drug Plastics and Glass Co. Inc. —Boyertown, PA
- Monday to Friday
- Mid-level
- Windows
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
4h
Implementation Specialist - Caper (Contractor)
Instacart —Allentown, PA
- $40 - $46 an hour
- Contract
- Mid-level
- Continuous improvement
- Travel
Quick Apply
IT system support
i-Link Solutions Inc —Allentown, PA
- $18 - $20 an hour
- Contract
- English
- Mid-level
- Driver's License
Quick Apply
Specialist IT Onsite Support
Parkside Utility Construction, LLC —Harleysville, PA
- 18 years or older
- Computer science
- Computer Science
- Employee stock purchase plan
- Paid holidays
Quick Apply
8d
Technical Support Representative
Lutron Electronics Co., Inc —Center Valley, PA
- Weekends as needed
- Hybrid work
- Office
- Residential
- High school diploma or GED
- Health insurance

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it technician jobs near allentown pa

Service Desk Analyst, Brewery

The Boston Beer Company -
Breinigsville, PA

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Job Details

Full-time
$25.96 - $45.67 an hour

Benefits

Wellness program
Employee stock purchase plan
Tuition reimbursement
Adoption assistance

Qualifications

Asset management
Knowledge management
Mobile device support
Email customer support
Technical support via phone
Wireless networking
Phone communication
SAP
In-person customer service
Configuration management
Printer (troubleshooting support)
Microsoft System Center
Compliance with security regulations
Manufacturing facility experience
Continuous improvement
Productivity software support
Computer hardware
Task prioritization
Desktop (troubleshooting support)
Software asset management
Incident management operations support
Desktop applications
Networking equipment (troubleshooting support)
Mobile device management
Customer service knowledge base
macOS
Hardware management
Telephone systems
Productivity software
1 year

Full Job Description

We are currently hiring a Full-Time, Hourly Service Desk Analyst I in Breinigsville, PA.

The Service Desk Analyst I participates in daily operations of the service desk; providing customer support and technical support and participating in support of major service incidents. Additionally, the analyst will collaborate with IT teams, update and create documentation, and participate in continuous improvement activities. They will use a combination of technical support, and customer service skills to deliver high-quality support and purpose-fit technologies with consumer-inspired experiences.

What You'll Brew:

Respond to and resolve IT service requests and incidents in a timely manner, ensuring minimal disruption to business operations.

Provide technical support to end-users via phone, email, or in-person, addressing hardware, software, and network issues.

Diagnose and troubleshoot technical problems, guiding users through step-by-step solutions.

Contribute to the creation and maintenance of a knowledge base, documenting common issues and solutions for future reference.

Participate in after-hours on-call queue to address urgent issues as they arise.

Maintain asset inventory process by assigning, upgrading, and maintaining hardware inventory; laptops, tablets, printers, and peripherals (including handheld scanners).

Deliver excellent customer service, maintaining a professional, and helpful demeanor always.

Maintain IT Knowledgebase and contribute new articles to facilitate support.

Maintaining asset management processes for hardware and software.

Ensure compliance with company policies, procedures, and IT security standards.

Other duties as assigned.

What Ingredients You'll Bring:

Experience
- 1+ years of helpdesk or service desk experience
- Experience supporting client configuration management and mobile device management tools such as Intune, SOTI, SCCM, etc.
- Knowledge of industry standards such as ITIL
- Experience working in corporate and/or manufacturing environment

Skills
- Intermediate trouble shooting of technologies including wired and wireless network connectivity, client operating systems, telephony and conference rooms, handheld scanners, printers, productivity applications (such as Microsoft 365), business applications (such as SAP), etc.
- Intermediate knowledge of Microsoft and Apple client operating systems
- Strong phone and personal communication skills
- Ability to effectively prioritize and execute tasks in a fast pace and ever-changing environment.
- Ability to diagnose and resolve technical issues remotely and on-premises.

Preferred Qualifications:

Level: 8IC

Hourly: At the Boston Beer Company and in accordance with pay transparency laws, we are open about our salary and hourly ranges. For this role, the hourly rate is between $25.96 and $45.67. However, it’s important to note that where the person hired starts in this range is dependent on their related experience, skillset and location. Additionally, this position qualifies for a discretionary annual bonus based on company and individual performance, and certain sales roles might include a car allowance.

Our people are our most important “ingredient.” We hire the best talent; and we reward, develop, and retain them too.

In addition to generous healthcare on day one, stock purchase plan, 401k and more, Full Time Boston Beer Coworkers have the following perks available*:

Tuition reimbursement
Fertility/adoption support
Free financial coaching
Health & wellness program and discounts
Professional development & training
Free beer!

Talk to your recruiter about eligibility

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Fair Chance Ordinance and the CA Fair Chance Act.

Boston Beer Corporation is an equal opportunity employer and is committed to a diverse workforce. In order to help ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who wish to request accommodation in the job application process can contact [email protected] for assistance.

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Refine Your Search

it technician jobs in allentown pa

Service Desk Analyst, Brewery

HELP DESK ANALYST

IT Specialist

IT Support Technician

IT Support Center Specialist – Level II

Help Desk Assistant

Computer Technician

Technology Specialist

Computer Technician

College Applications & Field Support Analyst

Desktop Support Technician

Workstation Specialist

Desktop Support

Technical Support Analyst - Large Equipment

Clinical Skills & Simulation Operations Specialist, JCN Lehigh Valley

IT Support Specialist

Implementation Specialist - Caper (Contractor)

IT system support

Specialist IT Onsite Support

Technical Support Representative

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