Top 4 Patient advocate Jobs in Alpena, Mi

Part-Time Financial Experience Advocate - Contact Center
Alpena Alcona Area Credit Union —Alpena, MI
- $17.63 - $32.64 an hour
- 8 hour shift
- Computer literacy
- High school diploma or GED
- Conflict management
- Wellness program
- AD&D insurance
Financial Experience Advocate - Alpena
Alpena Alcona Area Credit Union —Alpena, MI
- $17.63 - $32.64 an hour
- 8 hour shift
- Computer literacy
- Office
- High school diploma or GED
- Wellness program
- AD&D insurance
Clinical Patient Navigator
Healogics —Alpena, MI
- $17.12 - $21.01 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Surgery
Quick Apply
5d

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Financial Experience Advocate - Alpena
Alpena Alcona Area Credit Union —Alpena, MI
Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints.
$17.63 - $32.64 an hour
Part-Time Financial Experience Advocate - Contact Center
Alpena Alcona Area Credit Union —Alpena, MI
Advises new and existing members with their financial needs, opens and closes various accounts, processes transactions, resolves account problems, and provides…
$17.63 - $32.64 an hour

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HEART OF OHIO FAMILY HEALTH CENTERS —Columbus, OH
All facilities have a medical office environment with front-desk reception area, separate patient examination rooms, nursing stations, pharmacy stock room,…
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Fertility Patient Care Navigator
Pinnacle Fertility —Westerville, OH
Track patient progress, follow up on missed appointments, and ensure compliance with treatment plans. Educate patients on treatment protocols, self-care…
$22 - $26 an hour
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Part-Time Financial Experience Advocate - Contact Center

Alpena Alcona Area Credit Union -
Alpena, MI

Apply Now

Job Details

Part-time
$17.63 - $32.64 an hour

Benefits

Wellness program
AD&D insurance
Paid holidays
Tuition reimbursement
Paid time off
401(k) 4% Match
Uniform allowance
Employee assistance program
401(k) matching
Life insurance
Paid sick time

Qualifications

Opening bank accounts
Customer records maintenance
Computer operation
Managing customer accounts
Financial services customer support
Account maintenance
Financial transaction processing
Computer literacy
Account troubleshooting
Greeting customers
Client inquiry handling
Regulatory compliance
Promoting bank products
Filing
Client file management
Scanning
Post-sales issue resolution
Financial issue resolution
High school diploma or GED
Internal employee customer service
Financial product expertise
Conflict management
Desktop applications
Financial needs assessment
Computer skills
Financial services
Video conferences (communication methods)
Handling account queries
1 year
Account management

Full Job Description

Announcement Date:

June 18, 2026

Location of Position:

Alpena, MI

Salary:

$17.63 to $32.64 (based on experience)

Days:

Monday through Friday

Hours:

20 - 30 hours per week

Duties:

Role:

Advises new and existing members with their financial needs, opens and closes various accounts, processes transactions, resolves account problems, and provides assistance and information regarding other products and services of the Credit Union through digital/electronic channels such as video, web chat, etc. Follow the credit union mission and member promise statements.

Essential Functions & Responsibilities:

Assists members with opening and closing accounts, processes transactions, and addresses and resolves member problems, inquiries, or complaints. Refers problems to supervisor as needed, along with recommendations for resolution.

Advise members on products and services that will meet their financial needs.

Maintains accurate member account information and prepares required reports for management.

Acts as liaison between members and various departments.

Performs other job-related duties as assigned.

Requirements:

Performance Measurements:

Provide informed, prompt, and accurate service to all members and associates by greeting and waiting on members in a timely manner.

Open individual accounts, certificates of deposit, and other Credit Union products or services in accordance with credit union policies and procedures, ensuring all related forms and documents are completed and filed/scanned in a timely manner.

Carry out assigned duties and responsibilities with minimal errors according to established credit union standards.

Actively advise members on products and services to achieve or exceed 100% of all established individual, department and credit union strategic performance goals.

Resolve member and internal inquiries in a timely and accurate manner, communicating the resolution to affected parties.

Ensure compliance with all applicable Credit Union policies, procedures, and regulations.

Maintain a professional work environment.

Additional Desired Attributes:

Knowledge and Skills:

Experience

One year to three years of similar or related experience.

Education

A high school education or GED.

Interpersonal Skills

Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills

Working knowledge of principles and processes for providing member and personal services. Actively looks for ways to help people. Communicates information and ideas in speaking so others will understand. Working knowledge of related computer systems and applications.

Misc Comments:

Benefits for Part-Time Employees Includes:

Paid Vacation
Paid Sick Time
Paid Personal Time
Paid Holidays (including your birthday)
- AAACU puts in 7.25% of your gross wages AND will match 100% up to 4% of your contributions!
Tuition Reimbursement
Wellness Program
Student Loan Paydown
Employee Assistance Program
AFLAC
Employee Clothing Loan
Community Volunteerism Pay

Apply Now

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patient advocate jobs in alpena, mi

Part-Time Financial Experience Advocate - Contact Center

Financial Experience Advocate - Alpena

Clinical Patient Navigator

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