Top 19 Service manager Jobs in Alpena, Mi

Parts & Service Technician (AMI)
Amos Mfg. Inc. —Alpena, MI
- Mid-level
- High school diploma or GED
- Organizational skills
- Health savings account
- Paid holidays
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Associate Manager, Cloud Service Delivery Engineer
Altria —United States
- $104,900 - $152,150 a year
- Full-time
- Remote
- Computer Science
- DevOps
- Windows
- Profit sharing
- Paid parental leave
14d
Home Services General Manager (Nationwide Bench Program)
Champions Group Holdings —United States
- $200,000 - $225,000 a year
- Full-time
- Residential
- Recruiting
- Fair chance
- Relocation assistance
- Health insurance
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14d

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Associate Manager, Cloud Service Delivery Engineer
Altria —United States
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent combination of education and practical experience.
$104,900 - $152,150 a year
14d

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Field Service Manager Columbus, OH (Heath)
BearCom —Worthington, OH
Must have a valid driver’s license and proof of insurance. Provides technical support in field operations. Assist with organizing and scheduling upcoming field…
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Automotive Service Manager
Stringer Auto Repair LLC —Reynoldsburg, OH
Stringer Auto Repair has established processes for how we answer phones, schedule vehicles, perform inspections, communicate with customers, sell work, manage…
From $75,000 a year
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1d

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service manager jobs near alpena, mi

Parts & Service Technician (AMI)

Amos Mfg. Inc.
Alpena, MI

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Job Details

Benefits

Health savings account
Paid holidays
Health insurance
Paid time off
401(k) matching

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Parts/Service Technician

About Amos Mfg., Inc.

Amos Mfg., Inc. is a trusted U.S. manufacturer of industrial shredding and separation equipment with over 40 years of experience. We specialize in custom-built shredders, conveyors, and complete system solutions for industries including automotive, electronics, plastics, textiles, and more. Our commitment to innovation, quality, and customer satisfaction has made us a leader in the field.

Position Summary

We are looking for a proactive and technically skilled Parts/Service Technician to join our team in Alpena, MI. This role is essential in supporting our customers by diagnosing issues, troubleshooting equipment, and providing expert guidance on shredder systems. If you enjoy solving problems, working with industrial machinery, and delivering excellent service, we’d love to hear from you.

Key Responsibilities

Respond to customer inquiries related to shredder equipment, parts, and service.
Diagnose mechanical and electrical issues and recommend effective solutions.
Perform on-site and remote troubleshooting, repairs, and maintenance.
Interpret technical manuals, schematics, and blueprints; guide customers through repairs.
Send drawings and instructions to repair companies for accurate assemblies.
Recommend machine modifications to meet specific customer needs.
Quote replacement parts, pull orders, and calculate labor costs.
Package parts and cutter heads; determine shipping costs.
Address warranty issues and resolve workmanship or part defects.
Collaborate with engineering to improve product design and resolve recurring issues.
Track design changes and new parts that enhance product functionality.
Work with manufacturing to ensure machines are assembled correctly.
Coordinate powder coat colors for accurate matching.
Pull job orders and confirm terms with accounts receivable.
Maintain accurate service records and documentation using company software.

Skills

Strong mechanical aptitude
Proficient in using diagnostic tools and computer systems
Excellent communication and customer service skills
Ability to work independently and take initiative
Attention to detail and organizational skills

Knowledge

Industrial equipment service and maintenance practices
Electrical systems and mechanical components
Technical documentation including schematics and blueprints
Shipping, quoting, and warranty processes
Manufacturing and assembly standards

Ability to Implement

Troubleshoot and repair industrial machinery both remotely and on-site
Communicate technical information clearly to customers and team members
Use company software to manage service records and documentation
Collaborate across departments to ensure product quality and customer satisfaction
Travel occasionally for service calls and represent the company professionally

Benefits

Competitive pay based on competency
100% employer-paid health insurance and HSA for employees
Flexible paid time off and holidays
401(k) with employer matching
Discretionary bonuses

Join Our Team

We are excited to welcome new talent to our team! If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together.

Experience

Preferred

Warranty Service
Mechanical Aptitude
Blueprint and Schematic Reading
Industrial Equipment Maintenance

Education

Required

High School or better

Preferred

Trade School or better in Mechanical Systems or related field
Associates or better in Mechanical Systems or related field

Behaviors

Preferred

Team Player: Works well as a member of a group
Functional Expert: Considered a thought leader on a subject
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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service manager jobs in alpena, mi

Parts & Service Technician (AMI)

Associate Manager, Cloud Service Delivery Engineer

Home Services General Manager (Nationwide Bench Program)

More jobs to discover

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I want to receive the latest job alert for service manager in alpena, mi

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Parts/Service Technician

About Amos Mfg., Inc.

Position Summary

Key Responsibilities

Skills

Knowledge

Ability to Implement

Benefits

Join Our Team

Experience

Education

Behaviors

Motivations

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