Top 404 It support Jobs in Alpharetta, Ga

Technical Sales Support Engineer
Applied Information Inc. —Alpharetta, GA
- $85,000 - $95,000 a year
- Full-time
- Computer Science
- Engineering
- System design
- Disability insurance
- Health insurance
Quick Apply
Technical Support Specialist
CONFLUX SYSTEMS —Atlanta, GA
- $25 - $28 an hour
- Contract
- Hybrid work
- Microsoft Outlook
- Computer Science
- Mid-level
Quick Apply
1d
Tech & Electronics Troubleshooter (Part-Time)
Jay Brokers, LLC —Canton, GA
- $15 - $18 an hour
- Part-time
- Background check
- Assembly
- US work authorization
- On-the-job training
- Employee discount
Quick Apply
Staging Technician
Action Staffing —Norcross, GA
- $16 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
9d
Tech Manager, Data Engineering - AI and Support
Macy’s —Johns Creek, GA
- $155,900 - $259,700 a year
- 8 years
- SQL
- Bachelor's degree
- Store discount
- Paid holidays
2d
IT Support Center Specialist
Jackson Healthcare —Alpharetta, GA
- From $26.92 an hour
- Weekends as needed
- Computer science
- Computer Science
- 3 years
- Health savings account
- Health insurance
Quick Apply
10d
IT Help Desk Professional
Kimley-Horn —Alpharetta, GA
- Writing skills
- Mid-level
- Office
- Profit sharing
- Health insurance
1d
Technical Support Analyst I
LexisNexis Risk Solutions —Alpharetta, GA
- $40,400 - $67,400 a year
- Weekends as needed
- Microsoft Outlook
- Research
- 1 year
3d
IT Helpdesk Support Specialist I
Asbury —Sandy Springs, GA
- Full-time
- Computer Science
- Computer literacy
- Windows
- Paid training
- Paid parental leave
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Technical Support Specialist
Siemens —Peachtree Corners, GA
- $61,547 - $105,509 a year
- Full-time
- Hybrid work
- Office
- US work authorization
- 1 year
2d
Field Support Technician
Clayco —Atlanta, GA
- Full-time
- Background check
- Construction site
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Data Center Technician I
Flexential Corp. —Alpharetta, GA
- $20 - $21 an hour
- Monday to Friday
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
- Wellness program
- Health savings account
Quick Apply
8d
IT Systems Support Technician
Primary Holdings, Inc. —Johns Creek, GA
- $65,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Technical Support Analyst I
RELX —Alpharetta, GA
- $40,400 - $67,400 a year
- Weekends as needed
- Microsoft Outlook
- Research
- 1 year
3d
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Help Desk Agent
Polsinelli PC —Atlanta, GA
- $55,000 - $65,000 a year
- Full-time
- Remote
- Microsoft Outlook
- Research
- Windows
- Free parking
- AD&D insurance
IT Support Specialist
Engineering Systems Inc —Norcross, GA
- Full-time
- Hybrid work
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Paid holidays
- Health insurance
1d
Data Center Tech II
Scientific Games —Alpharetta, GA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
1d
IT Support Engineer
CorDx —Alpharetta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Paid time off
Quick Apply
IT Support Tech
SOUTH COLLEGE —Marietta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
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it support jobs near alpharetta, ga

Technical Sales Support Engineer

Applied Information Inc. -
Alpharetta, GA

Quick Apply

Job Details

Full-time
$85,000 - $95,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance

Qualifications

Telecommunications network device configuration
Teamwork
Computer Science
Network communication equipment reconfiguration
Linux support
Managing projects in an engineering role
Network infrastructure project management
Managing projects
Network security appliance implementation
Training & development
Python
NGINX
Information Technology

Full Job Description

Company Overview: Applied Information is a leading developer of connected, intelligent transportation system (ITS) solutions designed to improve safety, reliability, and mobility. Our Glance Smart City Supervisory System™ platform empowers cities to manage all their traffic and ITS assets through a single web-based application. This system spans five key areas: Traffic Intersections, School Beacons, Preemption, Transit Signal Priority, and Connected Vehicle technology. Additionally, our Glance TravelSafely™ smartphone app connects drivers, cyclists, and pedestrians to enhance commuting safety. At Applied Information, our mission is to save lives, improve traffic flow, drive commerce, and contribute to environmental sustainability.

Job Description: We are seeking a versatile and driven Technical Sales Support Engineer with a strong background preferably in network engineering, project management, and in the Traffic Industry. This unique role requires someone who can bridge the gap between technical expertise and client-facing responsibilities, ensuring our intelligent transportation solutions are successfully implemented and supported. Information such as Controller knowledge would really help a candidate as well as us.

Key Responsibilities:

Network Engineering:
Troubleshoot and resolve complex network issues in various environments.
Configure and manage network firewalls, VPNs, and proxies (experience with IPSec, Strongswan, and Cisco preferred).
Utilize programming skills (Python, C#) to automate network tasks and optimize performance.
Leverage cloud computing platforms (AWS preferred) to architect scalable network solutions.
Project Management:
Lead and manage projects from planning through execution, ensuring timely delivery within scope and budget.
Coordinate cross-functional teams, aligning network engineering efforts with broader company objectives.
Communicate project status and milestones to stakeholders, providing transparency and managing expectations.
Sales Engineering:
Assist Sales teams (both internal and external) with technical questions and support throughout the sales process.
Act as the technical point of contact for customers, clearly articulating how our technology will be deployed.
Work with Sales teams, distribution partners, and customers to resolve technical issues as they arise.
Take ownership of projects, seeking help or advice when necessary to maintain efficiency.
Bring positive energy to the office, contributing to the excitement of new prospects and opportunities.
Traffic Industry Expertise:
Preferred experience with traffic controllers and other traffic management systems.
Information such as Traffic Controller knowledge would really help a candidate as well as us.
Collaboration & Product Integration (Alpharetta Office):
Work onsite in the Alpharetta office to collaborate directly with QA, Production, and Application Engineering teams.
Participate in hands-on testing and validation of new features, firmware, and system configurations.
Utilize access to lab environments and field equipment to test interoperability and integration across a wide range of industry products.
Provide real-time feedback to engineering and product teams to improve performance, reliability, and deployment readiness.
Training & Product Enablement:
Deliver training courses covering the full product line to internal teams, partners, and customers.
Clearly explain technical concepts, system architecture, and deployment best practices to both technical and non-technical audiences.
Develop and maintain training materials, including presentations, hands-on labs, and documentation.
Support onboarding and ongoing education to ensure successful adoption and use of products in the field.
Travel:
Position requires up to 30% travel.

Qualifications:

3+ years of experience in network engineering, project management, or a related field.
Strong understanding and practical application of electrical theory.
Proven ability to manage complex projects with a focus on technical deliverables.
Hands-on experience with network configuration and troubleshooting in Linux environments.
Experience with NGINX, network firewalls, and cloud platforms like AWS.
Excellent communication and interpersonal skills, with the ability to interface effectively with clients and internal teams.
A Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is preferred.
Strong leadership and initiative, with a desire for career growth.
Nice to have: Experience with traffic controllers and related traffic industry systems.

Pay: $85,000.00 - $95,000.00 per year

Benefits:

401(k)
Dental insurance
Disability insurance
Employee assistance program
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in alpharetta, ga

Technical Sales Support Engineer

Technical Support Specialist

Tech & Electronics Troubleshooter (Part-Time)

Staging Technician

Tech Manager, Data Engineering - AI and Support

IT Support Center Specialist

IT Help Desk Professional

Technical Support Analyst I

IT Helpdesk Support Specialist I

Technical Support Specialist

Field Support Technician

Data Center Technician I

IT Systems Support Technician

Technical Support Analyst I

Helpdesk Technician

Help Desk Agent

IT Support Specialist

Data Center Tech II

IT Support Engineer

IT Support Tech

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