Top 6696 Manager program operations Jobs in Alpharetta, Ga

Regional Service Operations Manager (Hybrid)
Aggregate Trades —Milton, GA
- $80,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- Sales
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Operations Manager
Chesley Brown International —Smyrna, GA
- $70,000 - $80,000 a year
- Full-time
- Background check
- Public speaking
- Bachelor's degree
12d
General Manager
Confidential —Atlanta, GA
- $80,000 - $85,000 a year
- Weekends as needed
- Background check
- Bar
- ServSafe
- Health insurance
- Dental insurance
Quick Apply
6d
SVP of Healthcare Call Center Customer Support
Confidential —Alpharetta, GA
- Full-time
- 11+ years
- Master's degree
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Customer Account Operations Manager
C&S Chemicals, Inc. —Roswell, GA
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
13d
Program Manager
Parsons —Sandy Springs, GA
- $125,100 - $225,200 a year
- Microsoft Outlook
- Word processing
- Mid-level
- Wellness program
- Paid holidays
Operations Manager
SP Plus Corporation —Atlanta, GA
- Full-time
- Clean driving record
- Mid-level
- Driver's License
Program Manager, Fulfillment Operations
SupplyHouse.com —Atlanta, GA
- $82,000 - $103,000 a year
- Full-time
- 3 years
- SQL
- Continuous improvement
- Travel reimbursement
- Paid holidays
Event Operations Manager
Emerald X —Alpharetta, GA
- $70,000 - $80,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
District Operations Manager I
Primo Brands —Suwanee, GA
- $89,570 - $97,430 a year
- Full-time
- English
- Mid-level
- Bachelor's degree
- Commuter assistance
- Health savings account
Operations Manager I
STACI AMERICAS —Suwanee, GA
- $90,000 - $100,000 a year
- Full-time
- Ability to walk for extended periods
- Bachelor of Science
- Mid-level
Operations Manager
CEVALogistics —Atlanta, GA
- $87,000 - $92,000 a year
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
- Health savings account
- AD&D insurance
General and Operations Manager
Fugees Family —Atlanta, GA
- Full-time
- Inventory management
- English
- Mid-level
- Paid holidays
- Health insurance
Manager of Operations
Benchmark Technology Group —Alpharetta, GA
- Full-time
- 5 years
- Mentoring
- Warehouse
Quick Apply
Facilities Operations Manager/Program Manager
The Building People —Atlanta, GA
- $130,000 - $140,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- AD&D insurance
- Paid holidays
Quick Apply
7d
Program Manager
Transact Campus —Alpharetta, GA
- $77,300 - $128,900 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Continuous improvement
- Health savings account
- AD&D insurance
Quick Apply
Program Manager, Atlanta
The Knowledge House Fellowship, Inc —Atlanta, GA
- $70,000 - $78,000 a year
- Full-time
- Hybrid work
- Classroom
- Mid-level
- Office
- Commuter assistance
- Health savings account
4d
Branch Operations Manager
Grabber Construction Products Inc —Duluth, GA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Profit sharing
- Health savings account
Quick Apply
Program Manager – Field Operations
Utility Energy Services —Atlanta, GA
- $100,000 - $110,000 a year
- Full-time
- 5 years
- Continuous improvement
- Quality control
- Health insurance
- Dental insurance
Quick Apply
4d
Restaurant Operations Manager
First Watch Restaurants, Inc. —Johns Creek, GA
- Up to $65,000 a year
- Full-time
- Sales
- Mid-level
- Team management
- Disability insurance
- Health insurance
14d

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manager program operations jobs near alpharetta, ga

Regional Service Operations Manager (Hybrid)

Aggregate Trades -
Milton, GA

Quick Apply

Job Details

Full-time
$80,000 - $110,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Opportunities for advancement
Flexible schedule
Life insurance

Qualifications

Operational management
Account development
Dispatching
Driver's License
Customer relationship management
Account management
Senior leadership

Full Job Description

Build Something Bigger Than a Service Department

Aggregate Trades is seeking a high-performing Regional HVAC/R Service Operations Manager to lead, scale, and optimize commercial HVAC and Refrigeration service operations throughout the Southeast region.

This is not a dispatcher role. This is not a maintenance manager position.

This is an operational leadership opportunity for a proven professional who can manage technicians, drive profitability, develop customer relationships, improve service delivery, and build a scalable service organization supporting major retail, grocery, and commercial customers.

The successful candidate will be responsible for technician leadership, customer satisfaction, service growth, operational excellence, and departmental financial performance. This position reports directly to executive leadership and will play a key role in the continued expansion of Aggregate Trades' national HVAC/R and refrigeration service platform.

ABOUT AGGREGATE TRADES

Aggregate Trades is a national construction, refrigeration, electrical, facilities maintenance, and energy management solutions provider serving customers throughout the United States.

· Commercial Refrigeration

· HVAC Service & Installation

· Energy Management Systems (EMS)

· Electrical Contracting

· General Contracting

· Facilities Maintenance

· National Retail Programs

· Capital Improvement Projects

Our customers include major retail, grocery, convenience store, commercial, and industrial clients with thousands of locations nationwide.

Why Aggregate Trades?

We are building one of the nation's most capable self-performing service organizations across HVAC, refrigeration, EMS, electrical, and facilities maintenance.

If you are a service leader who wants authority, accountability, growth opportunity, and the ability to help shape the future of a rapidly expanding national platform, we want to hear from you.

Join Aggregate Trades and help build the next generation of commercial service operations.

POSITION SUMMARY

The Regional HVAC/R Service Operations Manager is responsible for overseeing all service operations within the assigned territory, including HVAC service, commercial refrigeration service, emergency response, preventive maintenance programs, technician development, customer account management, fleet and inventory oversight, operational performance, service sales growth, and department profitability.

This position will manage a growing team of technicians, subcontractors, coordinators, and vendor partners while ensuring service excellence across multiple states.

KEY RESPONSIBILITIES

Service Operations Leadership

· Lead daily HVAC/R and refrigeration service operations.

· Manage service coordinators, dispatchers, technicians, and subcontractors.

· Ensure timely response to service requests and emergency calls.

· Monitor workload balancing and technician scheduling.

· Develop scalable service delivery processes.

· Support national account programs and regional customers.

Financial & P&L Accountability

· Manage departmental revenue and profitability.

· Drive service gross margin improvement.

· Monitor labor utilization and technician efficiency.

· Review and approve service proposals and repair quotes.

· Participate in annual budgeting and forecasting.

· Track departmental KPIs and performance metrics.

Customer Relationship Management

· Serve as senior escalation point for key customer accounts.

· Conduct customer reviews and performance meetings.

· Support contract renewals and maintenance agreement growth.

· Identify capital replacement opportunities.

· Develop long-term customer relationships.

Refrigeration & Technical Leadership

· Provide technical support for complex refrigeration and HVAC issues.

· Support commissioning and startup activities.

· Assist with troubleshooting advanced refrigeration systems.

· Ensure compliance with OEM specifications and industry standards.

· Support EMS and controls integration projects.

Team Development

· Recruit, hire, train, and retain technicians.

· Conduct performance evaluations.

· Develop career progression plans.

· Mentor emerging field leaders.

· Build a culture of accountability and continuous improvement.

Safety & Compliance

· Enforce company safety policies.

· Maintain OSHA compliance.

· Ensure EPA refrigerant compliance.

· Conduct safety meetings and audits.

· Support incident investigations and corrective actions.

Fleet, Equipment & Inventory Management

· Manage company vehicles and fleet performance.

· Oversee tool inventories and equipment assignments.

· Monitor refrigerant inventory and recovery procedures.

· Ensure proper asset utilization and accountability.

PERFORMANCE METRICS (KPIs)

First-Time Fix Rate
Call Back Percentage
SLA Compliance
PM Completion Rates
Technician Utilization
Service Gross Margin
Revenue Per Technician
Average Ticket Value
Quoted Repair Conversion Rate
Department EBITDA
Customer Retention
Escalation Resolution Time
Customer Satisfaction Scores

QUALIFICATIONS

· 10+ years commercial HVAC/R experience.

· 5+ years service management experience.

· Experience managing multi-state service operations.

· Strong understanding of commercial HVAC systems.

· Strong understanding of commercial refrigeration systems.

· Experience managing technicians and subcontractors.

· Valid driver's license.

· Ability to travel as required.

Preferred

· Supermarket refrigeration experience.

· Retail refrigeration experience.

· National account experience.

· EMS/BMS controls experience.

· EPA Universal Certification.

· OSHA 30 Certification.

· Monday.com, NetSuite, OfficeTrax, or similar platform experience.

Technical Experience Desired

· Rack refrigeration systems

· Parallel rack systems

· Walk-in coolers and freezers

· Reach-in refrigeration equipment

· Heat pumps

· RTUs

· VRF systems

· EMS/BMS controls

· Danfoss controls

· Emerson E2 systems

· Refrigerant leak detection and compliance programs

COMPENSATION & BENEFITS

Compensation

· Base Salary: $80,000 - $110,000

· Service Department Profitability Incentives

Benefits

· Company Vehicle or Vehicle Allowance

· Medical, Dental & Vision Insurance

· Paid Time Off

· Paid Holidays

· Professional Development Programs

Career Advancement Opportunities

Pay: $80,000.00 - $110,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Health savings account
Life insurance
Paid time off
Professional development assistance
Vision insurance

People with a criminal record are encouraged to apply

Experience:

HVAC/R: 8 years (Required)
Service Management: 4 years (Required)

Ability to Commute:

Milton, GA 30004 (Required)

Work Location: Hybrid remote in Milton, GA 30004

Quick Apply

Refine Your Search

manager program operations jobs in alpharetta, ga

Regional Service Operations Manager (Hybrid)

Operations Manager

General Manager

SVP of Healthcare Call Center Customer Support

Customer Account Operations Manager

Program Manager

Operations Manager

Program Manager, Fulfillment Operations

Event Operations Manager

District Operations Manager I

Operations Manager I

Operations Manager

General and Operations Manager

Manager of Operations

Facilities Operations Manager/Program Manager

Program Manager

Program Manager, Atlanta

Branch Operations Manager

Program Manager – Field Operations

Restaurant Operations Manager

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