Top 1428 Senior client services manager Jobs in Alpharetta, Ga

Senior Manager Client Operations
Surgical Information Systems, LLC —Alpharetta, GA
- Remote
- Surgery
- Budgeting
- Training & development
- Paid holidays
- Disability insurance
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2d
Senior Customer Success Manager
Supermetrics —Atlanta, GA
- $80,000 - $125,000 a year
- Remote
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
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13d
Senior Operations Manager - Georgia
Help at Home —Atlanta, GA
- $100,000 - $110,000 a year
- Full-time
- Remote
- 7 years
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
6d
Senior Program Manager
Meditology Services LLC —Atlanta, GA
- $130,000 - $150,000 a year
- Full-time
- 7 years
- Writing skills
- Bachelor's degree
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14d
Senior IT Manager
VIZIA Diagnostics —Alpharetta, GA
- Azure
- 5 years
- HIPAA
Regional Host Account Manager
PadSplit —Atlanta, GA
- $80,000 - $110,000 a year
- Full-time
- Remote
- Continuous improvement
- US work authorization
- Recruiting
- Health insurance
- Dental insurance
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Client Consulting Manager
Visa U.S.A. Inc. —Atlanta, GA
- $114,400 - $193,800 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Doctor of Philosophy
- Wellness program
- Health savings account
Quick Apply
20h
Academic Operations Manager (Career Services)
Georgia Tech —Atlanta, GA
- $63,303 - $86,091 a year
- Full-time
- Background check
- Writing skills
- System design
Strategic Customer Success Manager, Enterprise (Financial Services)
Smarsh —Atlanta, GA
- $160,000 - $175,000 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Bachelor's degree
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6d
Senior Knowledge Manager
DMI —Atlanta, GA
- $150,011.50 - $162,594.50 a year
- Full-time
- 8 years
- Bachelor's degree
- Mentoring
- Commuter assistance
- Health insurance
Senior Project Manager, LV & eCOA
IQVIA —Atlanta, GA
- $78,700 - $196,800 a year
- Full-time
- Remote
- Customer service
- 5 years
- Bachelor's degree
- Work from home
8d
Senior Manager, Delivery Services- Remote Deposit Capture
Deluxe —Atlanta, GA
- $125,000 - $140,000 a year
- Email
- 18 years or older
- 3 years
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
8d
Sr Administrative Specialist
Primetals Technologies USA LLC —Alpharetta, GA
- $7,006 a month
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Dental insurance
Senior Consultant, Client Success
Visa U.S.A. Inc. —Atlanta, GA
- $127,300 - $204,100 a year
- Full-time
- Sales
- Office
- Bachelor's degree
- Wellness program
- Health savings account
Quick Apply
Senior Program Manager
DSV —Atlanta, GA
- $125,000 - $135,000 a year
- Full-time
- 5 years
- Business development
- Bachelor's degree
Manager, Client Experience
Aprio —Atlanta, GA
- Full-time
- Hybrid work
- Marketing
- 5 years
- Master's degree
- Profit sharing
- Wellness program
SENIOR MANAGER, HRBP
Care.org —Atlanta, GA
- $93,760.88 - $130,796.43 a year
- Full-time
- English
- Office
- Master's degree
2d
Senior Delivery Project Manager
SBS —Alpharetta, GA
- Hybrid work
- Budgeting
- Senior level
- Leadership
- Health insurance
- Paid time off
Senior Director of Operations
Alma Domestic Violence Foundation —Atlanta, GA
- Full-time
- Bilingual
- Master's degree
- 8 years
- Paid holidays
- Health insurance
Quick Apply
Senior Director, Creative Services
Scientific Games —Alpharetta, GA
- Full-time
- 7 years
- Office
- Continuous improvement

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Senior Manager Client Operations

Surgical Information Systems, LLC -
Alpharetta, GA

Quick Apply

Job Details

2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Life insurance

Qualifications

Performance dashboard reports
Financial reporting process management
Contract management
Staff supervision
Strategic goal setting
Strategic management
Team member evaluation
Financial data reconciliation
Operations management
Accounts receivable management
Phone communication
Payment processing
Expense management
Coaching
Process improvement
Performance feedback (performance evaluation method)
Metrics Reporting
Managing clients in a customer support role
Team development
Client invoicing
Quality performance measurement
Screening interviews
Team training
Customer engagement
Vendor communication
Data interpretation
Leading team collaboration initiatives
Project execution
Medical billing account reconciliation
Budgeting

Full Job Description

SURGICAL NOTES IS NOW PART OF SURGICAL INFORMATION SYSTEMS

This is a REMOTE position.

For 30 years, Surgical Information Systems (SIS) has empowered surgical providers to Operate Smart™ by delivering innovative software and services that drive clinical, financial, and operational success. For ambulatory surgery centers (ASCs), SIS provides comprehensive software and services, including ASC management, electronic health records (EHRs), patient engagement capabilities, compliance technology, and revenue cycle management and transcription services, all built specifically for ASCs. For hospital perioperative teams, SIS offers an easy-to-use anesthesia information management system (AIMS).

Serving over 2,900 surgical facilities, SIS is committed to delivering solutions that enable surgical providers to focus on what matters most: delivering exceptional patient care and outcomes.

Recognized as the No. 1 ASC EHR vendor by Black Book for 11 consecutive years and honored with the Best in KLAS Award for ASC Solutions in 2026, 2025, 2023, and 2022, SIS remains the trusted choice for surgical providers seeking to enhance their performance.

Discover how SIS can help you Operate Smart™ at sisfirst.com.

Surgical Information Systems is seeking a Senior Manager, Client Operations to lead a revenue cycle team offering direct supervision of assigned managers with proactive communication towards decisions and actions that assure success. The Senior Manager, Client Operations will accomplish clearly defined results for clients in a multi-client medical billing service. As a leader of other leaders, the individual in this role will develop and implement consistent strategies focused on driving best-in-class service, quality results, responsiveness and direction to assigned clients. To meet objectives, the Senior Manager, Client Operations will partner closely with managers and associates to determine the staffing, tools, coaching and training needs of the department.

ESSENTIAL DUTIES/ RESPONSIBILITIES:

Drives commitment to providing quality service to internal and external customers across the team by meeting or exceeding established metrics.
Monitor and support teammates on a daily basis, and provide leadership with metric updates
Drives results by focusing on high productivity and quality work.
Coaches team members to focus on time management, organization, and metrics.
Consistently measures and evaluates employees based on established goals and objectives for individual positions.
Engages employees in performance management activities according to agreed upon format and schedule.
Direct work to the AR team members, ensure billing timelines are met, and manage payment posting trends and reconciliation
Meets with employees to provide direct feedback and guidance one on one at least monthly and more often when necessary.
Effectively and actively participates in routine and non-routine meetings, performance improvement planning, strategic planning, project development and plan execution.
Responds to leader, client and associate’s questions and concerns with data and analytical observations geared towards providing direction.
Coaches performance to move associates forward towards accomplishing goals, and moves associates out timely when results aren’t forthcoming.
Works directly with Human Resources to review applications, arrange for interviews and interview applicants to obtain information on work history, training, education, and job skills. Recommends hiring decisions and explains why and why not.
Engages with other departments and third party vendors as necessary to support and manage any associate or client challenges to resolution. Consistently meets budgeted revenue and expense expectations.
Monthly review of clients AR and worklist to ensure all process status codes are resolved timely, review high priority AR assignments, review status of critical metrics
Point of contact for clients with a high level of customer service by reaching out to clients by phone or email every two weeks looping them in on issues or accomplishments prior to month end review meetings
Escalate issues to the VP, Revenue Cycle
Identify client needs as well as provide feedback to clients on best practice workflow
Complete, review, and provide feedback on the monthly client dashboards related to case volume, cash, issues or KPIs
Manage month end reporting ; Manage client billing reconciliation
Manage fee schedule updates, charge master increases, contract grids and client profiles ;Prepare and send client invoices
Resolve the QA card by reviewing cases and providing feedback to the team members and correcting statuses.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time

Benefit package including:

Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
Vacation/Sick time
401(k) retirement plan with company match
Paid Holidays
SIS Cares Day
Fully Remote

We believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion makes us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, protected veteran status, and all other protected statuses.

Surgical Information Systems is an Equal Opportunity Employer and complies with applicable employment laws. M/F/D/V/SO are encouraged to apply.

At this time we are unable to sponsor H1B candidates

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

senior client services manager jobs in alpharetta, ga

Senior Manager Client Operations

Senior Customer Success Manager

Senior Operations Manager - Georgia

Senior Program Manager

Senior IT Manager

Regional Host Account Manager

Client Consulting Manager

Academic Operations Manager (Career Services)

Strategic Customer Success Manager, Enterprise (Financial Services)

Senior Knowledge Manager

Senior Project Manager, LV & eCOA

Senior Manager, Delivery Services- Remote Deposit Capture

Sr Administrative Specialist

Senior Consultant, Client Success

Senior Program Manager

Manager, Client Experience

SENIOR MANAGER, HRBP

Senior Delivery Project Manager

Senior Director of Operations

Senior Director, Creative Services

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