Top 67 Technical support team leader Jobs in Alpharetta, Ga

Field Technical Trainer Applications Specialist
BLM GROUP —Atlanta, GA
- $25 - $35 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Remote Support Engineer II
Coretelligent —Atlanta, GA
- $60,000 - $75,000 a year
- Email
- Remote
- Mid-level
- 3 years
- Mentoring
- Paid parental leave
- Health savings account
Quick Apply
Associate Field Services Technology Manager
Hilton —Atlanta, GA
- $67,500 - $95,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Travel
- Paid parental leave
- Employee stock purchase plan
11d
Desktop Support Technician
NTT Ltd —Alpharetta, GA
- $25.66 - $34.72 an hour
- Weekends as needed
- Research
- Mid-level
- Office
- Health savings account
- AD&D insurance
Customer Order Support III
Lennox International —Stone Mountain, GA
- Full-time
- Mid-level
- Residential
- 3 years
Quick Apply
Data Center Tech II
Scientific Games —Alpharetta, GA
- Full-time
- Mid-level
- Windows
- High school diploma or GED
10d
Technical Support Engineer
Transact Campus —Alpharetta, GA
- $44,900 - $60,000 a year
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
IT Support Technician
Radancy —Atlanta, GA
- $50,000 - $57,000 a year
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Senior Technical Support Engineer
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Windows
- Java
- SQL
Senior Technical Support Agent - East Coast, Night Shift
Yoodli AI Roleplays —Atlanta, GA
- $89,600 - $103,000 a year
- Night shift
- Remote
- Mentoring
- APIs
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Support Specialist
Mujin Corp —Suwanee, GA
- $20 - $30 an hour
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Support Technician II
Planet DDS —Atlanta, GA
- $24 - $27 an hour
- Hybrid work
- Mid-level
- Office
- Bachelor's degree
- Health savings account
- AD&D insurance
Product Support Tech II
Scientific Games —Alpharetta, GA
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Work from home
8d
NOC Team Lead
SageNet —Marietta, GA
- Weekends as needed
- Hybrid work
- Computer science
- Computer Science
- Office
Quick Apply
9d
Help Desk Technician (Tier 2)
Snap Tech IT —Cumming, GA
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Paid holidays
- Health insurance
Premium Service Engineer I
Landis+Gyr —Alpharetta, GA
- $76,400 - $92,000 a year
- Engineering
- English
- Office
- Paid holidays
- Health insurance
Staff Operational Support Engineer
Dolby —Atlanta, GA
- $136,500 - $187,400 a year
- Weekends as needed
- 5 years
- DevOps
- Continuous improvement
Technical Product Support Analyst, Senior
Infor —Atlanta, GA
- Full-time
- Hybrid work
- Computer Science
- Java
- Finance
Client Engagement & Cloud Adoption
Tyler Technologies —Lawrenceville, GA
- Bachelor of Science
- 3 years
- Education
Quick Apply
Technical Implementation Engineer I
Landis+Gyr —Alpharetta, GA
- $76,400 - $92,000 a year
- Bachelor of Science
- English
- Windows
- Paid holidays
- Health insurance
1d

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technical support team leader jobs near alpharetta, ga

Field Technical Trainer Applications Specialist

BLM GROUP -
Atlanta, GA

Apply Now

Job Details

Full-time
$25 - $35 an hour

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Customer communication
Machine setup
Equipment setup (production tasks)
Machine operation
High school diploma or GED
Manufacturing facility experience
Machine maintenance
Manufacturing company experience
Equipment adjustment (production tasks)

Full Job Description

BE PART OF A MANUFACTURER LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.

We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!

Job Title: Field Technical Trainer Applications Specialist
Department: Technical Service
FLSA Status: Non-Exempt
Cost Center: US1000005A - Service Department

Summary

Under minimal supervision of the Training Development and Laser Applications Support Manager, the Field Technical Trainer and Applications Specialist, conducts internal and/or external training courses for both customers, or BLM personnel, and provides direct support to the Laser Applications Support team.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

Conducts training courses for both customers and BLM personnel on the operation and maintenance of laser systems; the use of the entire BLM Elements Software suite for programming parts and managing production; as well as other important topic areas as required.
Assists in the development and improvement of training programs, including outlines, guides, procedures, and other resources.
Supports testing of new machine and software features, options, settings, technology, and versions for incorporation into training and field service operations.
Help develop documentation for distribution to customers and BLM personnel to improve their understanding and proper use of BLM products.
Supports customers by providing technical counsel and solutions to specific technical issues/Service Tickets.
Understands technical issues to the point of being able to make recommendations and/or refer the matter to a subject expert.
Maintains a positive rapport and business relationship with customers by providing outstanding customer service.
Ability to travel up to 100%, as required by management.
Other duties as assigned by management.

Education and Experience

High School diploma required, Associate degree in a technical discipline and/or equivalent technical military training preferred.
At least two (2) years of Computer Aided Design experience (Solid Works, Catia, Inventor or similar programs) preferred.
At least three (3) years of manufacturing experience in the areas of machine setup, maintenance, and parts programming.

Knowledge, Skills, and other Abilities

Proficiency in Microsoft Office (Word, Excel, Outlook)
Proficient with CAD/CAM programming
Ability to diagnosis and resolve technical issues quickly and efficiently
Mechanical aptitude
Excellent verbal and written communication skills
Excellent organizational skills
Must be able to work effectively with minimal supervision
Must have exceptional time management skills
Able to effectively work with all levels of team members and all types of customer personalities
Proficient in Windows OS and Microsoft Office/Suite

Licensing/Certifications

A clear driving record containing no more than two (2) minor moving violations in three (3) years and no major violations in the last seven (7) years

Equipment, Machinery, Tools, and Vehicles Used

General office equipment, including computers, printers, fax machines and telephones
Full suite of BLM products
Maintenance hand tools
Safe handling uses of hydraulic fluid, oils, and anti-freeze solutions
Laser optical components, cleaning solutions and related tools

Physical Demands

The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to fifty (50) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.

Mental Demands

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents, analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under deadlines and constant interruptions; and interact with staff and other organizations.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The incumbent works in a mixed environment in manufacturing facilities where the noise level is moderate to loud. Additionally, work will be performed in an office environment.

The position requires up to 100% travel, both domestically and internationally as required.

Reporting Relationships

This position reports to the Manager of Training, Development and Laser Applications Support

Supervisory Responsibility

None

We are an Equal Employment Opportunity ("EEO") Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.

Apply Now

Refine Your Search

technical support team leader jobs in alpharetta, ga

Field Technical Trainer Applications Specialist

Remote Support Engineer II

Associate Field Services Technology Manager

Desktop Support Technician

Customer Order Support III

Data Center Tech II

Technical Support Engineer

IT Support Technician

Senior Technical Support Engineer

Senior Technical Support Agent - East Coast, Night Shift

Customer Support Specialist

Customer Support Technician II

Product Support Tech II

NOC Team Lead

Help Desk Technician (Tier 2)

Premium Service Engineer I

Staff Operational Support Engineer

Technical Product Support Analyst, Senior

Client Engagement & Cloud Adoption

Technical Implementation Engineer I

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