Drop Bury Supervisor
ITG Communications —Atlanta, GA
- Full-time
- Background check
- Mid-level
- Driver's License
Quick Apply
Data Center Technician
Allstates Consulting Services —Atlanta, GA
- $37 - $40 an hour
- Contract
- Mid-level
- 3 years
- In-person
- 401(k) matching
Quick Apply
4d
Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations
Military Service - U.S. Air National Guard Recruiting —Georgia
- From $49,838.78 a year
- Full-time
- Military
- High school diploma or GED
- Driver's License
Underground Telecom Foreman
Ansco & Associates, LLC —Atlanta, GA
- 18 years or older
- Heavy equipment operation
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
14d
Fiber Optical Repair Technician
EOS —Atlanta, GA
- On call
- Google Workspace
- Customer service
- 5 years
- On-the-job training
Quick Apply
Fiber Technician 1 - Data Center Infrastructure
NTI Connect LLC —Norcross, GA
- Overtime
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Dental insurance
Quick Apply
7d
Splicing Technician 1
NTI Connect LLC —Norcross, GA
- Weekends as needed
- Background check
- Construction site
- Pass drug screening
- Paid holidays
- Paid time off
Quick Apply
Telecommunication Apprentice - Suwanee , GA
M.C. Dean, Inc —Suwanee, GA
- Overtime
- 18 years or older
- Up to 50% travel
- Construction site
- Paid parental leave
- Disability insurance
7d
Telecommunications OSP Crew Groundman
Hyper Networks LLC —Norcross, GA
- $20 - $28 an hour
- Weekends as needed
- Background check
- Construction site
- High school diploma or GED
Travel Fiber Splicer
NTI Connect LLC —Norcross, GA
- $34 - $42 an hour
- Full-time
- Background check
- Pass drug screening
- English
- Health insurance
- Paid time off
Quick Apply
DAS Technician
Neo Generation Wireless Services —Roswell, GA
- Email
- Mid-level
Installation Tech IV
TrueNet Communications —Lawrenceville, GA
- $30 - $38 an hour
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
- Paid holidays
- 401(k)
Quick Apply
Fiber Optics Technician
Veterans Prime, Inc. —Atlanta, GA
- Full-time
- Classroom
- No experience needed
- No degree
Central Office Installer (Levels 1–4)
E-3 Tech Solutions —Atlanta, GA
- $18 - $40 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Travel reimbursement
Quick Apply
Fiber Splicing Technician
Hyper Networks LLC —Norcross, GA
- $23 - $35 an hour
- Weekends as needed
- Basic math
- English
- Mid-level
Data Center Splicer
ARCHETYPE INFRASTRUCTURE SOLUTIONS LLC —Atlanta, GA
- Weekends as needed
- Clean driving record
- Construction site
- Mid-level
- Paid holidays
- Opportunities for advancement
Quick Apply
Construction Laborer
Team Fishel —Atlanta, GA
- Construction site
- No experience needed
- Travel
- Profit sharing
- Wellness program
Technician--LV--Low-Voltage. Savannah Georgia Location
The ComTran Group, Inc. —Buford, GA
- $20 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance
Field Installer (Temporary)
Viasat, Inc. —Duluth, GA
- $61,500 - $114,500 a year
- Temporary
- Management
- Customer service
- Mid-level
Technician-LV-Low-Voltage. Savannah Georgia Location
Quanta Services —Buford, GA
- $20 - $35 an hour
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Health insurance

I want to receive the latest job alert for telecommunications infrastructure technicians in alpharetta, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

telecommunications infrastructure technicians jobs near alpharetta, ga

Drop Bury Supervisor

ITG Communications -
Atlanta, GA

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Field service
Managing telecommunications infrastructure technician teams
Driver's License
Team management
Telecommunication

Full Job Description

Job Description

ITG Communications is hiring a Cable Supervisor in Atlanta, GA.

Responsible for leading and manage a team of field technicians to ensure efficient and high-quality service delivery in fulfilment operations. Act as a liaison between technicians and management to optimize field operations and customer satisfaction.

Responsibilities

Allocate work, manage daily schedules and supervise a team of up to 15 field technicians to execute the fulfilment operations work.
Conduct quality checks and job site observations to ensure adherence to client standards.
Perform truck inspections and ensure proper maintenance of company vehicles, equipment, tools.
Address and resolve customer escalations and complaints with the objective of resolving issues at the earliest opportunity to ensure client and customer satisfaction.
Implement safety protocols and ensure compliance among team members.
Provide ongoing training and development for technicians, coordinate with Training Instructor for training and skill improvement.
Participate in performance evaluations and disciplinary actions as needed to promote positive work environment.
Collaborate with managers to achieve operational goals and KPIs and contribute to efficiency in operations.
Coordinate with QA representatives to implement targeted improvement in work standards, training and skill development.

Key Measures / Key Performance Indicators:

Operational efficiency and productivity metrics (On Time Arrival, Job Completion Rate, Technician NPS (TNPS), First time right (FTR), Home Health Check (HHC), Meter Usage, Repeat Service Calls, Quality Control Pass Rate, etc
Customer satisfaction scores, Net Promoter Score (NPS)
Employee engagement and retention rates
Safety compliance records

Requirements

Education: Associate’s degree in technical field or equivalent qualification. Technical certifications relevant to the telecom and broadband industry.

Experience:

3 to 5 years of experience as a technician in telecom or broadband field operations with 1 year of supervisory experience.
Experience in carrying out technical services in the telecom or related industries

Exposure:

Practical understanding of technical services in telecom and broadband industry.
Experience in work allocation and monitoring for customer facing operations.
Understanding of customer service principles, practices.

Factors critical to success at ITG Communications for this position (not more than 3):

Workforce management and field operations skills, with a focus on customer facing work execution
Excellent problem-solving and decision-making abilities
Effective communication skills with both team members and clients

Physical Requirements:

Ability to stand, walk, and sit
Ability to use hands to handle or feet
Ability to reach with hands and arms
Ability to climb and balance
Ability to stoop, kneel, crouch, bend and crawl
Ability to lift up to 75 lbs
Ability to maintain all safety expectations

Please note:

This is a safety-sensitive position. The employee has responsibility for their own safety and the safety of others. The employee must be able to perform all duties in accordance with safety regulations, company policies, and client requirements. This includes but is not limited to:

Following all required safety protocols and procedures
Using appropriate personal protective equipment (PPE)
Operating vehicles and equipment safely
Maintaining valid certifications and licenses as required
Participating in mandatory safety training and meetings
Reporting unsafe conditions or practices
Passing required drug and alcohol screening
Maintaining physical capabilities necessary to perform essential job functions safely

Failure to meet these safety requirements may result in disciplinary action up to and including termination of employment.

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Application Question(s):

Do you have 3 to 5 years of experience as a technician in telecom or broadband field operations?

Experience:

Drop Bury : 3 years (Required)
Telecommunication Industry: 2 years (Required)

License/Certification:

Driver's License (Required)

Work Location: In person

Quick Apply

Refine Your Search

telecommunications infrastructure technicians jobs in alpharetta, ga

Drop Bury Supervisor

Data Center Technician

Military Service - U.S. Air National Guard, Cable and Antenna Defense Operations

Underground Telecom Foreman

Fiber Optical Repair Technician

Fiber Technician 1 - Data Center Infrastructure

Splicing Technician 1

Telecommunication Apprentice - Suwanee , GA

Telecommunications OSP Crew Groundman

Travel Fiber Splicer

DAS Technician

Installation Tech IV

Fiber Optics Technician

Central Office Installer (Levels 1–4)

Fiber Splicing Technician

Data Center Splicer

Construction Laborer

Technician--LV--Low-Voltage. Savannah Georgia Location

Field Installer (Temporary)

Technician-LV-Low-Voltage. Savannah Georgia Location

I want to receive the latest job alert for telecommunications infrastructure technicians in alpharetta, ga

Related Searches

Explore jobs in more locations

Job Description

Responsibilities

Requirements

Additional Comments

Job Seeker Tools

Employer Tools

Browse

Stay Connected