Top 216 customer service manager Jobs in alsip il

Supervisor, Industrial Vending Support
MAGID GLOVE & SAFETY MANUFACTURING CO, LLC —Romeoville, IL
- $68,000 - $95,200 a year
- Mid-level
- Office
- 3 years
- Profit sharing
- Paid holidays
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E-Commerce Customer Service Manager
Concord Marketing Solutions —Glendale Heights, IL
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
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Client Experience Manager
Flexible Benefit Service LLC —Chicago, IL
- $85,000 - $95,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Leadership
- Health savings account
- Health insurance
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16h
Customer Service Supervisor
H.B. Fuller —Frankfort, IL
- $80,000 - $103,000 a year
- English
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Asset Management Service Director
System One —Chicago, IL
- $120,000 - $170,000 a year
- Office
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
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Customer Service - Self Storage Manager
Public Storage —Alsip, IL
- $17.50 an hour
- Full-time
- Entry level
- Mileage reimbursement
- Health insurance
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1d
CS Operational Manager
Eletric80 —Chicago, IL
- $95,000 - $120,000 a year
- Full-time
- 7 years
- Engineering
- Analysis skills
- Disability insurance
- Health insurance
7d
Account Manager - Client Services-plant or horticulture knowledge required
Focus Agency —Chicago, IL
- $75,000 - $85,000 a year
- Full-time
- Mid-level
- Residential
- Outdoor work
- Mileage reimbursement
- Health insurance
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Sales & Customer Service Manager
PASONA N A, INC. —Addison, IL
- $70,000 - $85,000 a year
- Full-time
- Mid-level
- Office
- 3 years
Entry Level Manager
Apex Coast Collective —Naperville, IL
- $950 - $1,375 a week
- Full-time
- Background check
- High school diploma or GED
- In-person
- Employee discount
- Professional development assistance
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2d
Client Accounting Services Manager
Distinct Recruitment —Downers Grove, IL
- $115,000 - $155,000 a year
- Full-time
- Hybrid work
- 6 years
- CPA
- Office
- Travel reimbursement
- Profit sharing
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2d
Senior Tax Manager/Tax Manager - Private Client Services
Leoforce —Chicago, IL
- $110,000 - $250,000 a year
- CPA
- Bachelor of Science
- 3 years
- Health insurance
- Paid time off
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Lead Retail Sales Associate / Customer Service
Amazing Lash Studio —Orland Park, IL
- $15 - $30 an hour
- Part-time
- Computer literacy
- Computer skills
- Communication skills
AVP Customer Service Manager (National Specialty Lending)
Old Second National Bank —Oakbrook Terrace, IL
- $69,000 - $90,000 a year
- Call employer
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Customer Service Dept Mgr - Evergreen Park IL
Meijer —Evergreen Park, IL
- $48,250 - $75,750 a year
- Full-time
- Merchandising
- Mid-level
- Bachelor's degree
- Store discount
- Paid parental leave
Manager - Client Services - Direct Mail Focus
RR Donnelley —Chicago, IL
- $78,700 - $125,900 a year
- Full-time
- Remote
- Pass drug screening
- Research
- Windows
- Disability insurance
- Health insurance
Quick Apply
14d
Manager, Customer Support
Intercom —Chicago, IL
- $109,000 - $130,000 a year
- Hybrid work
- Writing skills
- Office
- 3 years
- Paid parental leave
- Health insurance
7d
Customer Service Manager - State Farm Agent Team Member
Lauren Barrett - State Farm Agent —Palos Hills, IL
- $50,000 - $65,000 a year
- Full-time
- 5 years
- Office
- Mentoring
- Paid time off
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Customer Success Manager - Healthcare
Wolters Kluwer —Chicago, IL
- $98,500 - $172,700 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Manager, Technical Account Management
Adobe —Chicago, IL
- $128,100 - $216,200 a year
- Full-time
- 5 years
- Continuous improvement
- Recruiting

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customer service manager jobs near alsip il

Supervisor, Industrial Vending Support

MAGID GLOVE & SAFETY MANUFACTURING CO, LLC -
Romeoville, IL

Quick Apply

Job Details

$68,000 - $95,200 a year

Benefits

Profit sharing
Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Managing technical support teams
Team leadership
Supervising experience

Full Job Description

What Matters at Magid? YOU do!

"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO

At Magid, we’re not just passionate about safety—we’re passionate about people. As an industry leader, we’ve built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops.

Job Summary

Reporting to the Manager of Consignment, the Vending Support Supervisor will oversee the daily operations of the Vending Support Team (4-6 people), ensuring high performance, operational excellence, and exceptional customer experience. In this role, you will coach and develop Vending Support Technicians, oversee ticketing and phone support standards within ZOHO Desk, and serve as an escalation point for highly sensitive or complex service requests. You will also help establish and maintain data and process standards that support accuracy, efficiency, and scalability. Partnering closely with Inventory Solutions and Customer Experience leadership, you will help position Magid to deliver consistent, scalable service while creating customers for life!

Essential Responsibilities:

Develop, refine, and implement key performance indicators (KPIs) and service level agreements (SLAs) to measure and improve Vending Support team performance.
Lead, coach, and continuously develop Vending Support team members through training, feedback, and performance management.
Drive process improvement initiatives by identifying inefficiencies, defining best practices, and partnering with cross-functional teams to standardize processes.
Partner with the internal Customer Experience (CX) team to develop and execute a strategic plan that aligns with Vending Support workflows.
Proactively identify and resolve service issues, missed SLAs, or customer satisfaction concerns; collaborate with functional partners to ensure the timely resolution.
Provide oversight and direction for custom imports, reporting, and SQL-based solutions within the vending database environment to improve operational efficiency and data integrity.
Maintain accurate vending database licensing to ensure appropriate administrative and machine access.
Develop and implement PO parts approval and tracking metrics to support effective troubleshooting and inventory accountability.
Serve as the primary IT liaison for Vending Support systems, including:
- Ensuring antivirus (AV) standards and compliance through Bitdefender
- Coordinating report creation, enhancements, and access
- Overseeing database maintenance, troubleshooting, and system upgrades

Work Schedule: Monday - Thursday onsite; Fridays WFH. Hours: 8:30am – 5pm (preferably).

Bachelor’s degree or equivalent related experience
Minimum three (3) years’ experience in a supervisory or leadership role
Technical customer support, operations management experience preferred
Technical field service experience preferred—you will be working with Magid's field sales representatives, field service representatives and our customers
Excellent people leadership/management skills and has ability to influence and drive positive change
Exceptional customer service skills and ability to manage customer expectations
Ability to prioritize tasks in a fast-paced environment across various project phases is required.
Demonstrate strong organization, planning, prioritizing abilities, and attention to detail
Possess strong computer skills and math aptitude, especially with Microsoft Office Suite
Excellent problem-solving and communication skills
Demonstrate MAGID’s core values

Work Environment/Physical Requirements:

Ability to sit for prolonged periods at a desk and working on a computer.
Must be able to lift up to 15 lbs.
Ability to travel 10%-20% locally as required to partner with our Field Service team

Magid offers a variety of benefits to our team members including:

Health, dental, vision, life and disability insurance
Bonus plan
401k retirement plan with company match
Company provided Profit Sharing
Participation in Magid Paid Time Off (PTO) Policy
9 Paid Holidays

Magid Glove & Safety is a leading manufacturer, distributor, and importer of hand protection and safety products, e.g., work gloves, fall protection, reusable and disposable respirators. We are an innovative, growing, and privately held business, that has been delivering safety solutions to thousands of companies since 1946.

Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

The salary range for this position is $68,000 to $95,200. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and responsibilities.

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Refine Your Search

customer service manager jobs in alsip il

Supervisor, Industrial Vending Support

E-Commerce Customer Service Manager

Client Experience Manager

Customer Service Supervisor

Asset Management Service Director

Customer Service - Self Storage Manager

CS Operational Manager

Account Manager - Client Services-plant or horticulture knowledge required

Sales & Customer Service Manager

Entry Level Manager

Client Accounting Services Manager

Senior Tax Manager/Tax Manager - Private Client Services

Lead Retail Sales Associate / Customer Service

AVP Customer Service Manager (National Specialty Lending)

Customer Service Dept Mgr - Evergreen Park IL

Manager - Client Services - Direct Mail Focus

Manager, Customer Support

Customer Service Manager - State Farm Agent Team Member

Customer Success Manager - Healthcare

Manager, Technical Account Management

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