Top 9 Biller Jobs in Altoona, Pa

Muni-Link- Product Manager - Utility Billing Software
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Platform 6 Ltd —United States
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biller jobs near altoona, pa

Muni-Link- Product Manager - Utility Billing Software

Muni-Link -
Altoona, PA

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Job Details

Full-time

Qualifications

Cross-functional communication

Full Job Description

Position Summary

The Product Manager, Utility Billing is part of the Muni-Link product team, responsible for turning strategic direction into clearly defined, buildable features across the utility billing platform. Working closely with the Lead PM, Designer, and development team, this role connects customer, partner, and stakeholder input with engineering to ensure the right problems get solved the right way, on time.

This is a hands-on execution role. PMs at Muni-Link are active participants in discovery, definition, and delivery. You will own backlog health, sprint coordination, release readiness, and post-launch feedback loops, while advocating for the needs of the utility clients and municipalities we serve.

Objectives

Product Requirements - Translate market signals, customer feedback, and stakeholder input into clear, complete requirements. Act as the day-to-day liaison between product and development, keeping the team moving and pushing back on scope that is not ready to build. Maintain and groom the product backlog in collaboration with the Lead PM.

Customer and Partner Engagement - Surface insights from utility clients, implementation partners, and support channels during discovery and definition. Understand the operational problems utility billing staff face and bring that context into requirements, acceptance criteria, and prioritization decisions. Participate in client calls and partner discussions as a product subject matter expert.

Sales Enablement - Collaborate with the sales team to develop positioning materials, demo narratives, and feature documentation grounded in real customer problems. Support pre-sales conversations and RFP responses with product knowledge. Help the team clearly communicate what Muni-Link does and why it matters to a utility.

Core Responsibilities

Write and maintain requirements, user stories, and acceptance criteria
Jointly manage and refine the product backlog with the Lead PM and Designer
Lead sprint coordination including planning, standups, and delivery tracking
Own release readiness, ensuring features are complete and verified before they ship
Surface stakeholder inputs during discovery and definition sessions
Triage and translate post-launch feedback into backlog updates
Participate in design reviews, flagging scope gaps and edge cases early
Develop and maintain sales-facing materials including feature documentation, demo scripts, and FAQs
Keep information flowing across product, development, and stakeholders

What Success Looks Like

The development team is never blocked waiting for product decisions
Requirements are clear, complete, and understood by everyone before work begins
The backlog reflects current priorities and is always groomed and ready
Releases go out on time, with confidence that the right things were built
Customers and partners feel heard and their feedback visibly shapes what gets built
Sales has the tools and context to represent the product accurately and compellingly

Requirements

Education: Bachelor's degree in Business, Information Systems, Computer Science, Marketing, or a related field, or equivalent practical experience.

Experience: 1-4 years of experience in product management, business analysis, SaaS, or a related field. Experience in utility billing, municipal software, or local government technology is a plus. Familiarity with Agile/Scrum delivery environments preferred.

Skills: Strong written and verbal communication, with the ability to translate technical concepts for non-technical audiences and operational realities for engineering teams. Analytical mindset with comfort working with data. Able to manage competing priorities without losing track of details. Collaborative, adaptable, and comfortable in a small team where ownership is broad.

Location: Altoona, PA

**Position is hybrid onsite work week - 3 days in the office. There is no full time remote for this position.

Full time onsite during training and onboarding.

We are not looking to sponsor a candidate for this position

#HP1

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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biller jobs in altoona, pa

Muni-Link- Product Manager - Utility Billing Software

Finance Billing Coordinator

Accounts Payable Clerk

Registered Respiratory Therapist - Relocate to Billings, MT! $15K Sign-On/$10k Relocation Allowance

Salesforce Revenue Cloud Billing Architect - Remote working USA or Canada

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Explore jobs in cities nearby

I want to receive the latest job alert for biller in altoona, pa

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