Top 4072 Shift manager Jobs in Alvarado, Tx

Customer Service Manager
Fleetmaster Express, Inc. —Fort Worth, TX
- From $70,000 a year
- Full-time
- Mid-level
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Multi-Store Retail Manager
Smokin Dragon Gifts —Fort Worth, TX
- $40,000 - $45,000 a year
- Call employer
- 5 years
- Merchandising
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Shift Supervisor
Packaging Corporation of America —Arlington, TX
- $78,400 - $98,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Math
- AD&D insurance
- Paid holidays
Property Manager - Covington Acres
Kittle Property Group, Inc. —Keene, TX
- $65,000 a year
- Full-time
- Mid-level
- Apartments
- 1 year
- Paid time off
Quick Apply
Manager
AMC Theatres —Burleson, TX
- $21.00 - $22.10 an hour
- Full-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Food Service Worker
Lasalle Corrections —Alvarado, TX
- $28.02 an hour
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Assistant Store Manager
HomeGoods —Burleson, TX
- $22.70 - $31.20 an hour
- Overtime
- Merchandising
- Mid-level
- Mentoring
- Health savings account
- Paid holidays
Security Shift Supervisor Unarmed
Allied Universal —Grand Prairie, TX
- $26.27 an hour
- Full-time
- 18 years or older
- Clean driving record
- Customer service
- AD&D insurance
- Paid holidays
2d
Shift Supervisor
CVS Health —Cleburne, TX
- $16.50 - $24.00 an hour
- Overtime
- Merchandising
- No high school diploma
- Mid-level
- Health insurance
- Dental insurance
1d
Parts Manager
Holiday World RV —Alvarado, TX
- $85,000 - $105,000 a year
- Dealership
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Online Order Filling Team Supervisor
Walmart —Fort Worth, TX
- $19.50 - $32.50 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
5d
Food Service Associate
Methodist Health System —Midlothian, TX
- Rotating weekends
- Acute care
- Hospital
- High school diploma or GED
5d
Manager of Pastoral Services
Methodist Health System —Mansfield, TX
- Full-time
- Acute care
- Management
- Mid-level
5d
Customer Service Representative - Patient Experience (Part-Time, Sat/Sun, Days)
JPS Health Network —Fort Worth, TX
- Part-time
- High school diploma or GED
- Travel
- 1 year
2d
Security Screening Supervisor
Securitas Security Services —Red Oak, TX
- $27 an hour
- Overtime
- Microsoft Word
- CPR Certification
- Clean driving record
- Paid holidays
- Disability insurance
7Brew Manager TX
7 Brew —Mansfield, TX
- $55,000 - $70,000 a year
- Weekends as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Food Service Associate PRN
Methodist Health System —Midlothian, TX
- Rotating weekends
- Acute care
- Hospital
- High school diploma or GED
5d
CASHIER/FOOD SERVICE WORKER (FULL AND PART TIME)
Chartwells K12 —Alvarado, TX
- $14 - $16 an hour
- Urgently hiring
- Background check
- Spanish
- English
- Commuter assistance
- Disability insurance
Quick Apply
Assisted Living Supervisor – Senior Living
Sunrise Senior Living —Fort Worth, TX
- $20.80 - $26.05 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Supervising experience
- Paid holidays
- Health insurance
Case Manager & Program Specialist
Meals on Wheels - North Central Texas —Cleburne, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
Quick Apply

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Customer Service Manager

Fleetmaster Express, Inc. -
Fort Worth, TX

Quick Apply

Job Details

Full-time
From $70,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Customer communication
Interpersonal skills
Account development
Frontline customer support management
Transportation management systems
Transportation management
Bachelor's degree
EDI transactions for logistics
AS400
Trimble
Employee performance reporting
Account management
Call center management

Full Job Description

Company Overview
Fleetmaster Express, Inc. has established itself as a leading provider of premium truckload services. With a comprehensive range of offerings including trucking, brokerage, warehousing, logistics management, and storage, we are dedicated to meeting our customers' diverse needs through trust and clear communication.

Position Summary

The Customer Service Manager is responsible for leading the Customer Service Department and ensuring that exceptional service is provided to Fleetmaster Express customers. This position oversees customer service personnel, manages customer relationships, resolves service issues, and works closely with Operations, Driver Managers, Fleet Managers, Revenue & Accounting, and Sales to ensure customer expectations are consistently met.

The Customer Service Manager is responsible for driving customer satisfaction, improving operational communication, developing team members, and implementing processes that enhance service quality while supporting the company's operational and financial objectives.

________________________________________

Qualifications

Education & Experience

Bachelor's degree in Business, Transportation, Logistics, or a related field preferred.
Minimum of three (3) years of experience in customer service, transportation, logistics, or a related field.
Previous supervisory or management experience preferred.
Experience working in the trucking or transportation industry is preferred.
Experience utilizing Transportation Management Systems (TMS) is preferred.

________________________________________

Essential Responsibilities

Lead, coach, and develop the Customer Service team while fostering a culture of accountability and exceptional customer service.
Serve as the primary escalation point for customer concerns, service issues, and operational exceptions.
Build and maintain strong customer relationships through proactive communication and timely issue resolution.
Coordinate daily customer service activities with Operations, Fleet Managers, Driver Managers, Dispatch, Revenue & Accounting, and Sales.
Monitor shipment status and proactively communicate delays, service interruptions, and delivery updates to customers.
Ensure customer requests are handled accurately and efficiently while maintaining high service standards.
Assist with customer onboarding and implementation of new accounts.
Develop departmental procedures that improve communication, efficiency, and customer satisfaction.
Analyze customer service metrics and identify opportunities for continuous improvement.
Ensure compliance with company policies, procedures, and customer service standards.
Build and maintain customer scorecards to track performance and support customer business reviews.
Prepare reports and communicate service trends and customer concerns to leadership.
Support company initiatives related to customer retention, operational performance, and business growth.

________________________________________

Skills & Competencies

Strong leadership, coaching, and employee development skills.
Excellent verbal and written communication skills.
Outstanding customer service and relationship-building abilities.
Strong organizational, analytical, and problem-solving skills.
Ability to prioritize multiple responsibilities in a fast-paced transportation environment.
Knowledge of transportation operations and freight movement.
Working knowledge of FMCSA and DOT regulations preferred.
Proficient with Microsoft Office Suite and Transportation Management Systems.
Experience with AS400, TMW, Trimble, Omnitracs, customer portals, and Electronic Data Interchange (EDI).

________________________________________

Equipment Used

AS400
TMW Transportation Management System (TMS)
Trimble Transportation
Omnitracs
Microsoft Office Suite
Microsoft Teams
Customer Portals
Electronic Data Interchange (EDI)

________________________________________

Key Performance Metrics

Customer Satisfaction
Customer Retention
On-Time Service
Response Time
Service Failure Resolution
Customer Communication
Load Visibility
Shipment Accuracy
Escalation Resolution
Operational Efficiency
Team Performance
Customer Account Growth

Pay: From $70,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience leading a team?

Experience:

Transportation : 3 years (Preferred)
EDI: 1 year (Required)
AS400: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

shift manager jobs in alvarado, tx

Customer Service Manager

Multi-Store Retail Manager

Shift Supervisor

Property Manager - Covington Acres

Manager

Food Service Worker

Assistant Store Manager

Security Shift Supervisor Unarmed

Shift Supervisor

Parts Manager

Online Order Filling Team Supervisor

Food Service Associate

Manager of Pastoral Services

Customer Service Representative - Patient Experience (Part-Time, Sat/Sun, Days)

Security Screening Supervisor

7Brew Manager TX

Food Service Associate PRN

CASHIER/FOOD SERVICE WORKER (FULL AND PART TIME)

Assisted Living Supervisor – Senior Living

Case Manager & Program Specialist

I want to receive the latest job alert for shift manager in alvarado, tx

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