Top 63 Director of customer success Jobs in Amarillo, Tx

Director of Customer Success
AgTexas Farm Credit Services —Amarillo, TX
- Full-time
- 7 years
- Office
- Finance
- Disability insurance
- Health insurance
Quick Apply
Territory Sales Manager - W. TX & NM
DATAMARS —Amarillo, TX
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Program Director, DoW Radar
TTM Technologies —Texas
- Full-time
- Up to 50% travel
- Sales
- Customer service
- Health savings account
- Paid holidays
10d
Program Director, EW, Avionics and Space
TTM Technologies —Texas
- Full-time
- Up to 50% travel
- Sales
- Customer service
- Health savings account
- Paid holidays
5d
Admissions Rep / Registrar / Admitting / PRN
Northwest Texas Healthcare System —Amarillo, TX
- Per diem
- Customer service
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Project Manager
Hoffman Construction Company —Amarillo, TX
- $100,000 - $150,000 a year
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Construction site
Senior Site EHS Manager
Amazon.com Services LLC —Amarillo, TX
- $149,600 - $202,400 a year
- Weekends as needed
- 7 years
- Writing skills
- Ability to climb stairs
- AD&D insurance
- Health insurance
9d
Admissions Rep / Tascosa FED / Registrar / Admitting / FT Nights
Northwest Texas Healthcare System —Amarillo, TX
- Full-time
- Customer service
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
2d
Chief Engineer
Courtyard Amarillo —Amarillo, TX
- Hotel
- High school diploma or GED
- Plumbing
10d
Business Development Manager
Brandability Inc —Amarillo, TX
- Mid-level
- Business development
- Bachelor's degree
Quick Apply
Member Care Navigator (On-Site or Remote)
The OccuNet Company —Amarillo, TX
- Spanish
- Medical office experience
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Project Engineer
Hoffman Construction Company —Amarillo, TX
- $90,000 - $130,000 a year
- Extended hours
- Construction site
- English
- Mid-level
Hotel Sales Manager
Everhome Suites Amarillo West - Medical Center —Amarillo, TX
- $60,000 a year
- Mid-level
- 3 years
- Hotel
Quick Apply
Quality Control Representative
Yearout —Amarillo, TX
- Full-time
- OSHA
- Construction site
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Hospice Executive Director/Marketer
Concho Hearts Hospice —Amarillo, TX
- $80,000 - $85,000 a year
- Full-time
- Hospice
- Senior level
- Leadership
- Paid holidays
- Dental insurance
Quick Apply
IT SUPPORT SPECIALIST II - III
City of Amarillo —Amarillo, TX
- $21.72 - $34.08 an hour
- Extended hours
- Mid-level
- Analysis skills
- Driver's License
Center Manager
European Wax Center —Amarillo, TX
- $16 - $22 an hour
- Full-time
- No education required
- Mid-level
- Computer skills
- Paid training
- Health insurance
Quick Apply
District Sales Manager
ARK Hospitality —Amarillo, TX
- $60,000 a year
- Mid-level
- 3 years
- Hotel
Quick Apply
Project Executive (Travel)
Fessler & Bowman Inc —Amarillo, TX
- Full-time
- Hybrid work
- Background check
- Construction site
- Bachelor of Science
- Paid holidays
- Health insurance
Quick Apply
Sr Manager, Sales & Marketing
UPL ltd —Amarillo, TX
- Part-time
- Marketing
- 8 years
- Bachelor's degree

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director of customer success jobs near amarillo, tx

Director of Customer Success

AgTexas Farm Credit Services -
Amarillo, TX

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Cell phone reimbursement
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Accounting systems
Customer communication
Underwriting
Loan documentation
Cross-functional communication

Full Job Description

COMPANY PROFILE:

AgTexas Farm Credit Services serves and supports approximately 2,600 member/borrowers in areas of lending, insurance sales, appraisal, and/or leasing. Ten office locations can be found throughout the Association's 43-county trade territory, and the Association has a volume of approximately $3.2 billion. The lending portfolio consists of cotton, livestock, dairy, feed grains, real estate, and ag-related business loans. Additionally, the Association territory provides diversity in production and mortgage loans as well as commodities financed. Without strong financial backing farmers and ranchers will not survive, and people will not have food to eat or clothes to wear. AgTexas provides reliable credit and crop insurance to our member-owners, so they can feed and clothe the world.

POSITION:

We are seeking an experienced and driven Director of Customer Service to lead and elevate a group of agribusiness loan administration professionals. In this role, you will establish and refine loan administration processes, ensure consistent and accurate execution of work, and partner across the organization to resolve customer and operational challenges. You will be empowered to identify opportunities for improvement, implement solutions, and drive outcomes that enhance both team performance and the overall effectiveness of the division.

The ideal candidate is a strategic leader who can balance big-picture thinking with day-to-day operational execution. This individual will be passionate about developing people, improving processes, and delivering exceptional customer experiences.

AgTexas, at its sole discretion, may offer this position with a different title based upon the qualifications of the candidate.

MINIMUM EDUCATION AND EXPERIENCE:

Bachelor's degree in business, finance, accounting, or a related field is preferred, or an equivalent combination of education and relevant experience is required. Seven (7) or more years of progressive experience in loan operations, banking, accounting, title services, or a related financial services environment is required. Strong operational and technical expertise, including experience working with complex loan structures, documentation, and administration processes. Working knowledge of loan underwriting, accounting systems, and credit documentation standards along with the ability to ensure completeness, accuracy, and timeliness across all work produced by the team. Specialized knowledge related to real estate documentation, legal descriptions, and title commitments or policies is preferred, along with familiarity with regulatory expectations and operating procedures within a financial services environment. Strong written and verbal communication skills are required to ensure clarity, professionalism, and effective collaboration across teams, leadership, and stakeholders.

KEY RESPONSIBILITES:

Lead, manage, and develop the Agribusiness Relationship Administration team, setting clear expectations for performance, accountability, communication, and professionalism. Foster an environment where ownership, follow-through, and high standards are consistently demonstrated.
Build strong alignment with loan officers, divisional leadership, and cross-functional partners to ensure clarity of expectations, consistent communication, and effective collaboration. Partner with peer leaders to align priorities, address cross-functional challenges, and support consistent standards across the division.
Evaluate and improve processes to enhance efficiency, scalability, and consistency across loan administration functions, while maintaining compliance with all policies, procedures, and regulatory requirements.
Participate in loan processing activities as needed, primarily during onboarding and for complex or escalated situations, to maintain a strong understanding of workflows.
Provide oversight and guidance on complex loan administration matters, serving as an escalation point for challenging issues and ensuring appropriate resolution.
Establish and monitor service metrics, KPIs, and performance standards.
Develop training, coaching, and career development programs for team members.

LEADERSHIP EXPECTATIONS:

A proactive and solutions-oriented leader.
Must lead by example and build trust across teams.
A professional who thrives in a fast-paced, growth-oriented environment.
A customer-first mindset with a passion for developing people and improving processes.

WORKING RELATIONSHIPS:

Frequent interaction with customers, association departmental staff and management. Occasional interaction with Farm Credit Bank of Texas staff. Occasional interaction with area professionals including real estate agents, commercial bankers, and others who deal with the association in the normal course of business.

EOE/AA/M/F/D/V

AgTexas FCS is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, national origin, protected veteran status, sexual orientation, gender identity or genetic information.

Persons with disabilities who require an accommodation to complete the application process should call our Lubbock office at (806) 745-4575 and ask to speak to one of our HR representatives to request accommodation in the application process.

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Refine Your Search

director of customer success jobs in amarillo, tx

Director of Customer Success

Territory Sales Manager - W. TX & NM

Program Director, DoW Radar

Program Director, EW, Avionics and Space

Admissions Rep / Registrar / Admitting / PRN

Project Manager

Senior Site EHS Manager

Admissions Rep / Tascosa FED / Registrar / Admitting / FT Nights

Chief Engineer

Business Development Manager

Member Care Navigator (On-Site or Remote)

Project Engineer

Hotel Sales Manager

Quality Control Representative

Hospice Executive Director/Marketer

IT SUPPORT SPECIALIST II - III

Center Manager

District Sales Manager

Project Executive (Travel)

Sr Manager, Sales & Marketing

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