Top 2 Night auditor Jobs in Amarillo Tx

Night Auditor - The Barfield
Coury Hospitality —Amarillo, TX
- Weekends as needed
- Mid-level
- Office
- Hotel
Quick Apply
Embassy Suites Amarillo Downtown - Night Auditor
Aimbridge Hospitality —Amarillo, TX
- Full-time
- Microsoft Word
- Windows
- Hotel
- AD&D insurance
- Disability insurance

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Front Desk Night Audit, Overnight Shift, Part Time
Crescent Hotels & Resorts LLC —Columbus, OH
As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to…
$17 an hour
Quick Apply
Night Auditor Full-time, 11pm - 7am, Sun- Thurs
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
Check in guests, answer phones and take reservations. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting…
$16 - $18 an hour
Quick Apply

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Night Auditor - The Barfield

Coury Hospitality -
Amarillo, TX

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Night audit

Full Job Description

NIGHT AUDITOR

DEPARTMENT: Front Office
REPORTS TO: Front Desk Manager
STATUS: Non-Exempt

RESPONSIBILITIES:

Night time senior leadership role dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.
Must be able to perform the full night audit
Prepare and send out all required daily reports
Front desk/front office and front of the house operations.
Hotel guest and Food and Beverage satisfaction.
Conflict resolution for guests
Manage and monitor activities of all employees in the Hotel making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed.
Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety.
Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests.
Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate.
Maintain a professional and high-quality service-oriented environment at all times.
Welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy.
Occasionally Assist guests with their luggage, be a point of contact for our guests, valet park guest’s cars and other responsibilities to ensure all requirements are met during our guests stay.
Must actively participate in the decision-making process on guest relocation for nights when overcapacity, execute accordingly and ensure a smooth relocation process. This effort must be coordinated with the Director of Operations and/or Manager/supervisor on Duty prior to shift start.
Oversee preparation of daily summary reports.
Be aware and able to enforce all fire-life-safety procedures.

KNOWLEDGE, SKILLS AND ABILITIES:

Strong customer-relation skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact.
Professional appearance and mannerism.
Ability to perform all night audit accounting duties.
Strong communication skills, both verbally and written.
Accounting and organizational skills.
Ability to deal with guests when they are angry or upset.
Ability to work quickly and thoroughly when under pressure.
Must be flexible and open to changes in procedures.
Ability to attend to more than one task at a time.
Technical knowledge of Front Desk operations.

EXPERIENCE:

Customer Service and Night Audit experience required.

PHYSICAL DEMANDS:

Must be able to stand for long periods of time.
May include crowded office setting or “close quarters”.
General office environment with limited physical activity.
Must be able to work a varied shift including nights, holidays and weekends required by business needs.

Quick Apply

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night auditor jobs in amarillo tx

Night Auditor - The Barfield

Embassy Suites Amarillo Downtown - Night Auditor

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