American GroundPro is hiring a full-time Sales & Marketing Assistant to support business development, lead generation, client retention, and administrative sales operations.
This role blends outbound prospecting, CRM management, past-client reactivation, and sales support. Youll help generate new opportunities, strengthen existing relationships, and support the sales pipeline from first contact through follow-up.
Industries we serve include landscaping, construction, municipalities, HOAs, CDDs, and property management.
Key Responsibilities
Lead Generation & Prospecting
- Research and build prospect lists using LinkedIn, Google, and industry databases
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Identify decision-makers (property managers, CAMs, facility managers, landscapers, municipalities)
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Conduct cold outreach via phone and email
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Qualify leads and schedule appointments for the sales team
Past Client Reactivation & Retention
- Proactively reach out to past clients to identify: Redo opportunities (mulch refreshes, enhancements, seasonal work)
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Recurring or retentive maintenance needs
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New properties under management
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Maintain organized follow-up schedules for annual and seasonal services
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Support reactivation campaigns and relationship touchpoints
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Document insights and opportunities in the CRM
CRM & Sales Administration
- Maintain accurate CRM records (Pipedrive)
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Track outreach, notes, and lead stages
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Enter approved estimates into company systems
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Assist with invoice entry and documentation
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Provide weekly reporting on activities and pipeline health
Customer Experience
- Send post-project customer satisfaction surveys
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Track and summarize client feedback
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Support customer appreciation and retention initiatives
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Assist with professional follow-up communications
Marketing Support
- Website management, WordPress experience a plus
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SEO
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Google ads & digital advertising
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Social media management
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Content creation
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Email marketing
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Sales & Business Development Support
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Analytics & reporting
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Brand Management
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Events & Trade Shows
Qualifications
Required:
- Strong organization and attention to detail
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Professional phone and email communication skills
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Comfortable with cold outreach and follow-up
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Proficiency in Microsoft Office or Google Workspace
Preferred:
- WordPress
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Google Ads
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Google Analytics
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Google Search Console
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SEO tools
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Canva and/or Adobe Creative Suite
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Microsoft Office Suite
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CRM platforms (HubSpot, Salesforce, Zoho, etc.)
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Social media management platforms
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Strong writing, communication, and organizational skills
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Basic photography and video editing skills
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Background in landscaping, construction, real estate, or property management (a plus)
Ideal Candidate
- Detail-oriented and dependable
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Confident communicator who builds rapport easily
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Self-starter who takes initiative without constant direction
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Comfortable balancing outreach, admin work, and follow-up
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Strong follow-through and task ownership
Why Join American GroundPro?
- Growing Florida-based specialty services company
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Direct impact on revenue and client retention
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Stable, full-time role with growth potential
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Tight-knit, high-accountability team
This role is ideal for someone who enjoys building relationships, staying organized, and helping turn past clients into repeat business.
Offered compensation: $18/hr - $22/hr
