Top 31 Director of technology Jobs in American Fork Ut

Senior Director, Software Engineering
Collective Health —Lehi, UT
- $268,000 - $335,000 a year
- Hybrid work
- HIPAA
- Office
- Mentoring
- Health insurance
- 401(k)
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1d
Director of Engineering
Caselle —Provo, UT
- Full-time
- Product management
- Mentoring
- Recruiting
- Health savings account
- Health insurance
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Senior Director, Software Engineering
GoodLeap —Lehi, UT
- $240,700 - $303,200 a year
- Full-time
- Hybrid work
- System design
- AWS
- Mentoring
13d
Director - Applied Analytics
Trucordia —Lindon, UT
- Full-time
- Hybrid work
- SQL
- Mentoring
- Recruiting
- Health savings account
- AD&D insurance
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8d
Director Engineering
NICE —Sandy, UT
- Computer science
- Azure
- 6 years
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Director, Change and Release Management
Adobe —Lehi, UT
- $207,900 - $301,050 a year
- Full-time
- Mentoring
- Fair chance
- Senior level
Director of Product Development
Mity-Lite —Orem, UT
- $145,000 - $155,000 a year
- Full-time
- Marketing
- Office
- Product management
- Health insurance
- Dental insurance
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Director - Enterprise Architecture (Integrations)
Trucordia —Lindon, UT
- Full-time
- Remote
- Senior level
- Leadership
- 10 years
- Health savings account
- AD&D insurance
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9d
Director of Engineering, Payments
Entrata —Lehi, UT
- $170,300 - $278,200 a year
- Full-time
- Hybrid work
- System design
- 3 years
- Senior level
- Health savings account
- Disability insurance
14d
Director, Application Engineering
Waystar —Lehi, UT
- Full-time
- 8 years
- Bachelor's degree
- Mentoring
- Paid parental leave
- Paid holidays
Director of Security
Pura —Pleasant Grove, UT
- Full-time
- Background check
- Management
- AWS
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UX Director
Verisk —Lehi, UT
- Full-time
- Hybrid work
- 18 years or older
- Office
- Master's degree
- Health insurance
- Paid time off
12d
Director, Data Science
CardWorks Servicing LLC —South Jordan, UT
- $146,409 - $162,676 a year
- Full-time
- Computer Science
- 5 years
- Office
- AD&D insurance
- Paid holidays
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Associate Director - Compliance Reporting and Analysis
Utah Valley University —Orem, UT
- $82,363 - $96,897 a year
- Full-time
- Computer Science
- 3 years
- Master's degree
- Wellness program
- Paid parental leave
Dir, Product Management, Adobe.com for Business
Adobe —Lehi, UT
- $172,400 - $334,500 a year
- Full-time
- Product management
- Mentoring
- Fair chance
8d
Director of Product Management
Waystar —Lehi, UT
- Full-time
- Computer Science
- Bachelor's degree
- Product management
- Paid parental leave
- Paid holidays
Director, Quality Assurance
Dental Intelligence Inc —Pleasant Grove, UT
- Full-time
- Background check
- Computer Science
- Bachelor of Science
- Paid parental leave
- Health savings account
Quick Apply
Director of Product Management
TEAL DRONES INC —Salt Lake City, UT
- Background check
- Computer science
- Computer Science
Quick Apply
Senior Director AI Security
Ryder System —Salt Lake City, UT
- $150,000 - $200,000 a year
- Full-time
- Azure
- Computer Science
- AWS
- Disability insurance
- Health insurance
1d
Asst Dir, Applied Analytics, Survey, and Evaluation
Salt Lake Community College —Taylorsville, UT
- $91,476.79 - $100,098.14 a year
- Full-time
- 6 years
- Writing skills
- Office
9d

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Senior Director, Software Engineering

Collective Health -
Lehi, UT

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Job Details

$268,000 - $335,000 a year
1 day ago

Benefits

Stock options
Internal mobility program
Health insurance
401(k)
Paid time off

Qualifications

AI models
AI chatbots
Roadmap creation (System development task)
AI use case identification
Software engineering
Application systems
Product roadmapping
Tooling
Mobile product development
Call center experience
Customer satisfaction tracking
Prioritizing technology investments (IT roadmap design and development)
Generative models
Managing IT teams
Metrics Reporting
AI platforms (beyond public GPTs)
Information security
Quality performance measurement
Collaboration with product development teams
IVR
Data quality monitoring
Leading team collaboration initiatives
Engineering product development
Web applications
Product strategy
Telephone systems
AI-driven automation
Managing software development teams
Generative AI
Cross-functional communication

Full Job Description

At Collective Health, we're transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.

Role Overview

Collective Health is transforming healthcare for millions who use our platform to understand, navigate, and pay for care. The Member Experience Engineering team builds every interface a member or Member Advocate interacts with: our web and mobile apps, plus the tools and AI powering our contact center.

We are hiring a Senior Director of Member Experience Engineering to lead this organization. You will own the engineering strategy and execution across three connected domains:

Member digital experience — the member web portal and mobile apps, including care navigation, secure messaging, benefits and claims views, and the notification systems that keep members informed.
Member Advocate tooling — the internal application suite our advocates use to serve members, plus the platforms that make advocates faster and more accurate.
Contact center experience (our biggest opportunity) — the AI, automation, and platform work that reduces call volume, deflects and resolves inquiries earlier, and makes every advocate interaction better. This includes our Contact-Center-as-a-Service (CCaaS) platform, Agent Assist, virtual assistants, IVR automation, and conversational analytics.

The main focus of the role is using AI to lower the cost and raise the quality of member support — deflecting avoidable contacts, resolving inquiries in self-service, and giving advocates real-time, accurate answers when a human is the right channel.

What you'll do

Set the strategy for member experience engineering across web, mobile, advocate tooling, and the contact center — and translate it into a roadmap tied to measurable business outcomes (cost-to-serve, contact reduction, member and advocate satisfaction).
Lead the AI agenda for the contact center. Drive the roadmap for Agent Assist , Smart Search, virtual assistants, IVR automation, and contact-deflection features. Push for real, defensible reductions in call demand and average handle time — not demos.
Own the call-center technology platform, including our CCaaS migration and the integrations that connect telephony, chat, and digital channels into one member journey.
Own conversational and contact analytics — topic tagging, quality monitoring at scale, and the reporting that tells us what members are calling about and which contacts we can prevent. Ensure this data actually steers the roadmap.
Deliver the member-facing digital experience on web and mobile, meeting client and regulatory commitments (access controls, dependent access, SSO, privacy) on committed timelines.
Own the advocate tooling suite — the internal applications that determine how efficiently and accurately advocates serve members.
Partner deeply with our Customer Experience, Product and Design teams to build quality products for our members and member advocates
Build and grow the team — hire, mentor, and develop engineering managers and senior engineers; set the bar for technical quality, security, and reliability in a HIPAA-regulated, PHI-handling environment.
Report up and out. Communicate strategy, trade-offs, and results to executive leadership and represent engineering in cross-functional and client-facing forums.

To be successful in this role, you'll need:

15+ years in software engineering with 5+ years leading engineering teams, including managing managers.
Proven ownership of large-scale, member- or customer-facing web and mobile products.
Contact center / customer support technology experience — hands-on familiarity with CCaaS platforms, telephony/IVR, agent-assist tooling, and support-operations metrics (contact volume, deflection rate, average handle time, first-contact resolution, cost-to-serve, quality/CSAT).
Applied AI/ML fluency, especially using LLMs / GenAI to reduce support demand: knowledge of Retrieval-Augmentented Generation (RAG), intent detection, conversational analytics, and automated quality monitoring. You know how to evaluate accuracy, manage hallucination risk, and measure whether an AI investment actually moved the metric.
Strong track record turning operational metrics into an engineering roadmap and defending trade-offs to executives.
Excellent cross-functional leadership across product, operations, design, data/insights, and external vendors.
Comfort operating in a regulated, data-sensitive domain (healthcare/HIPAA a strong plus) where security and privacy are non-negotiable.

Nice to have:

Healthcare, health-benefits, insurance, or other regulated-industry experience.
Experience running a vendor selection and migration for a major contact-center or AI platform.
Background scaling both customer-facing product engineering and internal operational tooling in the same org.

Pay Transparency Statement

This is a hybrid position based out of one of our offices: San Francisco, CA, Plano, TX, or Lehi, UT. Hybrid employees are expected to be in the office two days per week. #LI-hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for 1,000,000 stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.

Why Join Us?

Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
Impactful projects that shape the future of our organization
Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact [email protected].

Privacy Notice

For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

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director of technology jobs in american fork ut

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Role Overview

What you'll do

To be successful in this role, you'll need:

Pay Transparency Statement

Why Join Us?

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