Top 5 General and operations manager Jobs in Ames, Ia

Field Operations Manager
Crystal Clean Windows —Ames, IA
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Residential
- Recruiting
- Travel reimbursement
- Paid holidays
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Operations Finance Mgr
VENTURA FOODS LLC —Bondurant, IA
- Full-time
- 5 years
- Word processing
- Driver's License
Retail Operations Manager
PetSmart —Ankeny, IA
- $17.16 - $28.55 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Mid-level
- Health insurance
- Tuition reimbursement
Sales Manager, Sales Operations (Home Services)
HomePro Marketing —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- Background check
- 7 years
- Mid-level
- Health insurance
- Dental insurance
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Field Operations Manager
Crystal Clean Windows —Ames, IA
Willingness and physical ability to perform window cleaning and soft washing work in the field daily, particularly during the first six months.
$65,000 - $75,000 a year
Quick Apply
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Field Operations Manager

Crystal Clean Windows -
Ames, IA

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year

Benefits

Travel reimbursement
Paid holidays
Paid time off
Referral program
Retirement plan

Qualifications

Field service equipment repair
Customer communication
Operations management
Team supervision
Pressure washing
Outdoor work experience
Ladder use
Improving operational efficiency
Property maintenance
Team development
Window cleaning
Team training
Recruiting
Maintenance management
Business operations
Machine minor repairs
General management
Mechanical systems repair

Full Job Description

About Crystal Clean Windows

Since 1999, Crystal Clean Windows has served as Iowa’s premier professional window cleaning partner. Our reach extends across the Des Moines and Ames markets, supporting a diverse client base that includes corporate campuses, hospitals, universities, and residential homes. As the state’s only SPRAT-certified rope access provider, we operate at the highest industry standards to ensure safety and excellence on every project.

We are currently in a high-growth phase, scaling from $1.2M to $3M in revenue. To support this expansion, we are aggressively building the operational foundation and leadership systems required to scale efficiently. Our focus is on investing in the right people and processes today so the business remains robust and organized as we continue to grow.

Position Summary

We are hiring a Field Operations Manager to own the execution of day-to-day operations at Crystal Clean Windows. This role is responsible for ensuring crews are productive, jobs run efficiently, and quality standards are consistently met across every service line.

This is a hands-on role: you will be physically cleaning windows alongside your crew and training junior crew techs as they come in. As the company grows, this role evolves from field-heavy execution to systems-driven leadership. Your time on the glass will taper as you build a team that can deliver excellent work without you — but it will not disappear entirely, and field readiness is a permanent expectation of the role.

You will report directly to Travis (General Manager), who owns company performance, revenue, strategy, and client relationships. The GM and Field Operations Manager operate as a team: the GM provides direction and accountability; the Ops Manager owns execution.

What You'll Own

Primary Responsibilities — Phase 1 Focus

Field leadership — be on the glass daily, becoming a master of the trade in window cleaning and soft washing, leading by example and setting standards from the ground up.
Lead daily Crew Tech meetings and workday startup — crew assignments, work orders, vehicle and equipment readiness.
Train and onboard team members; develop and refine operational processes and SOPs.
Coordinate with the Office Manager on customer communication, schedule changes, and service adjustments.
Organize and maintain equipment, tools, and vehicles.
Perform quality checks on jobsites.
Review service satisfaction daily with customers.
Report daily team metrics — e.g., target labor hours vs. actual labor hours performed.
Review and close out work orders daily in preparation for invoicing, in accordance with company pricing structures.
Maintain shop organization and manage inventory restocking.
Overnight travel approximately 6 weeks annually, spread throughout spring, summer, and fall. Travel stipend provided.

Secondary Responsibilities — Built Over Time

These responsibilities are part of the Operations Manager role but are a lower priority at this stage. Building strong field leadership and operational execution comes first.

Budgeting and financial reporting
Hiring
Scheduling
Assisting with onsite sales during client interactions

What Success Looks Like — First 6 Months

You understand all service lines and have earned the respect of the field team.
Daily operations run smoothly with minimal disruption to jobs or crews.
A documented onboarding and training framework is in place and actively used.
Client service issues are resolved quickly with strong follow-through.
KPIs are tracked and reported to leadership on a consistent cadence.

What We're Looking For

Non-Negotiables:

Experience working in indoor and outdoor environments — comfortable on ladders, around equipment, and in variable conditions.
2+ years of management experience overseeing a team of 3 or more people in a field supervision or hands-on service role.
Willingness and physical ability to perform window cleaning and soft washing work in the field daily, particularly during the first six months.
Must be capable of safely operating and demonstrating proficiency with commercial-grade extension ladders.
Mechanical aptitude — ability to assess and repair/replace machinery and tools as needed.
Demonstrated ability to build or improve operational or training systems.
Strong communicator: you give direction clearly, receive feedback well, and keep leadership informed without being prompted.
Comfortable operating in both field and leadership contexts, often on the same day.

Nice to Have:

Experience in field services, property maintenance, cleaning services, or a trade-based industry
Familiarity with scheduling or field service management software (CRM experience a plus)
Experience managing multiple crews operating simultaneously

Compensation & Benefits

Salary: $65,000-$80,000 annually
PTO: 10 days accrued per year
6 Paid holidays
Monthly wellness benefit
Retirement plan with 3% company match
Upselling incentives
Referral bonuses
Growth opportunity

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

Paid time off
Retirement plan

Application Question(s):

Comfortable doing field/labor work and managing crews at the same time

Experience:

field services, property maintenance, cleaning services: 1 year (Required)
Pressure and soft washing: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

general and operations manager jobs in ames, ia

Field Operations Manager

Operations Finance Mgr

Retail Operations Manager

Sales Manager, Sales Operations (Home Services)

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