Description:
At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success into the future.
LOCATION: Corporate, Story City, IA
SUMMARY: The Accounts Receivable & Collections Specialist is responsible primarily for managing the aged report and securing outstanding payments. This role requires an assertive yet professional communicator who can mitigate financial risk, resolve billing discrepancies, and maintain strong customer relationships while protecting the company's cash flow.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following, as well as other duties that may be assigned.
Portfolio Management
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Review accounts receivable aging report weekly to identify unpaid, delinquent, or high-risk accounts
Proactive Collection
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Initiate contact with customers regarding past due-due invoices via phone, email and customer portals
Account Reconciliation
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Reconcile complex customer accounts to ensure issues are being resolved
Customer Account Maintenance
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Process and maintain customer account requests, including new customer setups, updates to existing customer information, credit reference requests, and other account-related changes.
End of Month Procedures
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Send monthly aged receivables to National Account Managers
Additional Support Responsibilities
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Cross-train to support Center of Excellence locations as needed, including assistance with customer invoicing and cash posting.
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Support department projects and process-improvement initiatives as assigned.
Requirements:
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
Bachelor's degree in accounting or related field from four-year college or university; or Associate degree in accounting or related field plus 2 years of experience; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS & ABILITIES
Candidate must possess/exhibit the following skills/abilities:
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Reliability: at work every day on time
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Accuracy: uncompromised
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Communication Skills: technical information, internal/external customers, all levels of employees
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Conflict Resolution
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Attention to Details
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Independence
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Manage multiple projects, priorities, and deadlines
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Organizational skills
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Professionalism/professional demeanor
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Team: work as a member with all employees
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Proficiency in MS Office products including Excel
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, and use hands to finger, handle or feel objects, tools or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: [email protected].
