Financial Aid Advisor II
Professional & Scientific
Bachelor’s degree and 2 years of related experience
Help students turn financial aid into a path toward achieving their educational goals. As a Financial Aid Advisor II , you’ll guide students and families through financial aid options, applications, awards, scholarships, eligibility requirements, and policies. You’ll provide individualized advising and financial literacy support while handling more in-depth financial aid processing to ensure students receive accurate and timely assistance. You’ll also help maintain compliance with federal, state, and institutional regulations while supporting the administration of federal, state, and private aid programs. In this role, you’ll review student eligibility and adjust financial aid packages, resolve account holds, monitor enrollment and withdrawal activity, coordinate outside aid, and maintain federal financial aid systems such as Federal Student Aid, COD, and NSLDS. You’ll also provide individual advising and group presentations to help students and families better understand their financial aid and financial literacy resources.
We’re looking for a student-focused, detail-oriented financial aid professional who can navigate complex regulations while providing exceptional service to students and families. The ideal candidate has experience administering financial aid programs, interpreting financial aid policies and regulations, and using financial aid systems and processing tools. Strong problem-solving, analytical, organizational, and communication skills are essential, along with the ability to manage multiple priorities and work effectively both independently and as part of a team.
This is a one-year term position, with the potential for renewal based on funding availability.
About the Department:
The Office of Student Financial Aid at Iowa State University is committed to empowering over 85% of undergraduate students through the administration of more than $400 million in financial assistance annually. As a unit within the Division of Academic Affairs, our team helps students and their families understand, apply for, and manage financial aid throughout their academic journey. We are driven by values of student success, innovation, collaboration, and respect. Our supportive work environment emphasizes personal and professional growth, with opportunities for training, development, and meaningful contributions to the university’s mission. Join us in making college more accessible and affordable for Iowa State students.
Preferred Qualifications:
- Experience administering federal, state, and institutional financial aid programs.
- Experience using Federal Student Aid, COD, NSLDS, or other financial aid systems.
- Experience interpreting and applying federal, state, and institutional financial aid regulations and policies.
- Experience providing financial aid advising and counseling to students and families.
- Experience with financial aid processing, including eligibility review, award adjustments, account holds, and outside aid coordination.
Analytical and problem-solving skills
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Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
- Retirement benefits including defined benefit and defined contribution plans
- Generous vacation, holiday, and sick time and leave plans
- Onsite childcare (Ames, Iowa)
- Life insurance and long-term disability
- Flexible Spending Accounts
- Various voluntary benefits and discounts
- Employee Assistance Program
- Wellbeing program
- Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
If you have questions regarding this application process, please email [email protected], or call 515-294-4800 or Toll Free: 1-877-477-7485.
Regular with Term Appointment (Fixed Term)
September 21, 2027
12 Month Work Period
Full time
PS806
August 14, 2026
August 28, 2026
R19749
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email [email protected] .
General ISU compensation information can be found on the University Human Resources website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
