Starting pay $85K
Maintain and grow customer relationships through actively prospecting and acquiring new customers, delivery execution, inventory management, and service support while driving retention, expand wallet share across paint, PBE, and allied products, and contribute directly to achieving branch sales and profitability targets.
Essential Job Duties (Up to 10 statements summarizing major duties weight each item at 10%)
- Solicit, present product and sell to new and existing customers on a daily basis. Prepare and convert
leads into customers and sales.
- Gather market and competitive information. Actively prospect and support the acquisition of new
customers within the assigned territory through customer facing engagement and local market awareness.
- Identify opportunities to grow revenue by recommending additional paint, PBE, and allied products based
on customer needs and usage patterns.
- Identify market resources needed for development. Develop measurable objectives for growth.
- Support new product rollouts and ensure proper adoption and usage at the customer level. Ability to
convey product information and availability to customers.
- Manage customer inventory and consignment programs to ensure proper stock levels, reduce
waste/expired product, and improve operational efficiency.
- Execute consistent, high-frequency customer service through scheduled deliveries, inventory
management, and on-site support to maintain strong day-to-day relationships.
- May assist with installation, setup, and ongoing support of customer mixing machine systems and related
processes.
- Resolve customer concerns, including product performance and application issues.
- Ensure safe work practices are followed during all customer interactions, deliveries, and on-site activities
to maintain a safe, hazard-free environment.
- Maintain and support customer equipment and company assets (including mixing machines, color tools,
and related systems) to ensure uptime and accuracy.
- Drive adoption and ongoing usage of electronic ordering platforms by training customers, improving
ordering efficiency, and increasing digital engagement.
- Support execution of PBE promotions, programs, and branch initiatives to drive incremental sales.
- Deliver a high-service, high-touch customer experience focused on retention, responsiveness, and
reliability.
- Utilize a electronic customer management platform daily
- Continuously increasing knowledge of automotive parts and the industry.
- Assume other duties as assigned.
Supervisory Responsibilities (Direct or Indirect)
- Not responsible for supervising employees.
Minimum Requirements
Education & Experience (Level of education AND years of experience are required)
- High School graduate or G.E.D. equivalent required.
- Additional computer software training or knowledge required.
Preferred Requirements (Include qualifications that are desired but optional)
- Prior sales experience preferred.
Knowledge/Skills/Abilities (Includes needed certifications, systems knowledge, job skills, characteristics, competencies, etc.)
- Working knowledge of automotive refinish products, including paint systems, PBE, and related chemical
applications.
- Ability to identify customer needs and translate them into product, service, and inventory solutions that
drive retention and growth.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
- Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives. Basic proficiency with technology, including electronic ordering platforms, inventory tools, and CRM systems.
- Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others and make presentations to department or middle management. Effective communication skills with the ability to build relationships, influence customer decisions, and resolve issues quickly.
- Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
- Decisions generally affect own job or assigned functional area.
- Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.
- Handle multiple tasks or projects simultaneously with moderate complexity.
- Ability to work cross-functionally with Sales, Technical, and Operations teams to deliver seamless customer experience.
- Strong attention to detail with a focus on accuracy in inventory management, order fulfillment, and service execution.
- Self-motivated and adaptable, with the ability to manage a dynamic schedule and meet daily service and delivery expectations.
- Willingness to work a flexible schedule based on customer needs, including early mornings and occasional weekends. Essential Physical Demands/Work Environment (i.e. lifting demands, travel requirements, etc.)
- While performing the duties of this job, the employee is required to drive a vehicle most of the time with the ability to navigate all weather-related driving conditions.
· May need to drive for extended periods of time. · Ability to perform a high-activity, field-based role including frequent driving, lifting, carrying, and moving product. Must be able to lift and handle materials (including paint and PBE products), manage inventory at customer locations, and operate in a fast-paced environment with frequent interruptions while maintaining attention to detail.
- May need to stand, walk, push, pull, squat, bend, reach, climb stairs; balance; stoop, kneel, or crouch for extended periods of time.
- Regular exposure to moving mechanical parts, shop environments, and delivery operations is expected.
- Frequent exposure to contaminants such as fuel or exhaust. May occasionally wear personal protective equipment (PPE) as needed.
- Must be able to work in varying temperature conditions, may be exposed to extreme temperatures, extreme lighting, and high noise levels.
- Noise levels may vary from moderate to loud depending on the environment.
- Must be able to lift up to 50 pounds.
Benefits:
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Health/Dental/Vision Insurance
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Paid Time Off
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Paid Parental Leave
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Fertility Coverage
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401k with Generous Company Match
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Company Paid Life Insurance and Long-Term Disability
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Short-Term Disability
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Employee Assistance Program
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Tuition Reimbursement
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Employee Discounts
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PNC Daily Pay Option
Join us for an exciting career journey with positive, driven individuals.
