Top 28 Service desk Jobs in Ames, Ia

Receptionist - Iowa Heart Ames - Full Time
MercyOne —Ames, IA
- Full-time
- BLS Certification
- English
- High school diploma or GED
- Vision insurance
7d
Receptionist - Iowa Heart Ames - PRN
MercyOne —Ames, IA
- Part-time
- BLS Certification
- English
- High school diploma or GED
7d
Warehouse Administrative Clerk
Story Construction —Ames, IA
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
Quick Apply
Receptionist/Patient Registration Rep (Partial-PT) | Urgent Care | North Ames| 2026-177
McFarland Clinic, P.C. —Ames, IA
- Part-time
- Computer literacy
- Urgent Care
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
3d
Front Desk Receptionist
Ames Pet Resort —Ames, IA
- From $13.50 an hour
- Part-time
- 18 years or older
- Computer literacy
- No experience needed
- Paid training
- Paid holidays
Quick Apply
2d
Hotel Guest Service Rep
SpringHill Suites —Ames, IA
- $15 - $17 an hour
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Front Desk Associate
BEST WESTERN PLUS University Park Inn & Suites —Ames, IA
- $13.50 - $16.00 an hour
- Part-time
- Bilingual
- Customer service
- Hotel
- Paid time off
- Employee discount
Quick Apply
Experience Specialist/Receptionist: Huxley Family Medicine
UnityPoint Health —Huxley, IA
- Full-time
- High school diploma or GED
- Clinic
- Outpatient
- Paid holidays
- Disability insurance
Front Desk Agent - Marriott
CUSA, LLC —Ames, IA
- $14 - $16 an hour
- Full-time
- Hotel
- Front desk
- Entry level
Quick Apply
Receptionist - Family Medicine - Full Time
MercyOne —Ankeny, IA
- Full-time
- BLS Certification
- English
- High school diploma or GED
- Vision insurance
8d
ECOI Ankeny-Front Desk
Elevate Eye Care —Ankeny, IA
- $16 - $19 an hour
- Full-time
- High school diploma or GED
- Clinic
- Organizational skills
Quick Apply
Front Desk Supervisor
GATEWAY HOTEL & CONFERENCE CENTER —Ames, IA
- Sales
- Computer literacy
- Mid-level
Quick Apply
Receptionist - Family Medicine - PRN
MercyOne —Ankeny, IA
- Part-time
- BLS Certification
- English
- High school diploma or GED
Work Study - Information Desk & Photo ID Station Assistant
Des Moines Area Community College —Ankeny, IA
- $12.50 an hour
- Part-time
- University
- US work authorization
- Data entry
1d
Experience Specialist/Receptionist: Ankeny Urgent Care
UnityPoint Health —Ankeny, IA
- Full-time
- High school diploma or GED
- Entry level
- Paid holidays
- Disability insurance
3d
Part Time Front Desk Agent (16 Hours per week)
Best Western Premier Hotel —Ankeny, IA
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Paid time off
- Flexible schedule
Quick Apply
2d
Hotel Night Auditor
Courtyard by Marriott —Ankeny, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Medical Front Office - Patient Service Specialist
Select Physical Therapy —Bondurant, IA
- $17 - $20 an hour
- Full-time
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Clinic
- Health insurance
- Dental insurance
2d
Patient Service Specialist
Select Kids Pediatric Therapy —Ankeny, IA
- $17 - $20 an hour
- Full-time
- Ability to walk for extended periods
- Physical & Rehabilitation Medicine
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Engagement and Sales Coordinator
James Clinic —Ankeny, IA
- Full-time
- Clinic
- Leadership
- Communication skills
8d

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service desk jobs near ames, ia

Receptionist - Iowa Heart Ames - Full Time

MercyOne -
Ames, IA

Apply Now

Job Details

Full-time
7 days ago

Benefits

Vision insurance

Qualifications

Customer communication
BLS Certification
English
High school diploma or GED
Healthcare privacy protection

Full Job Description

Employment Type:
Full time

Shift:
Day Shift

Description:
Job Title:
Clinic Receptionist

Summary:
The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; scheduling appointments; appropriately handling phone calls; validating insurance eligibility; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; and determining and collecting time of service payments and/or past due balances at the time of appointment.

Hours:
Full Time
40 hours/week

Job Duties:

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
Answer phone calls and direct them appropriately.
Schedule appointments according to office guidelines.
Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record.

General Requirements:

High school diploma or equivalent required.
Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire.
Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
Must maintain a high degree of confidentiality when dealing with patient information.
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

VisitMercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System’s circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Apply Now

Refine Your Search

service desk jobs in ames, ia

Receptionist - Iowa Heart Ames - Full Time

Receptionist - Iowa Heart Ames - PRN

Warehouse Administrative Clerk

Receptionist/Patient Registration Rep (Partial-PT) | Urgent Care | North Ames| 2026-177

Front Desk Receptionist

Hotel Guest Service Rep

Front Desk Associate

Experience Specialist/Receptionist: Huxley Family Medicine

Front Desk Agent - Marriott

Receptionist - Family Medicine - Full Time

ECOI Ankeny-Front Desk

Front Desk Supervisor

Receptionist - Family Medicine - PRN

Work Study - Information Desk & Photo ID Station Assistant

Experience Specialist/Receptionist: Ankeny Urgent Care

Part Time Front Desk Agent (16 Hours per week)

Hotel Night Auditor

Medical Front Office - Patient Service Specialist

Patient Service Specialist

Patient Engagement and Sales Coordinator

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