Top 394 Guest services Jobs in Ames Ia

Hotel Guest Service Rep
SpringHill Suites —Ames, IA
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
- Paid training
- Dental insurance
Quick Apply
Guest Service Agent
Courtyard by Marriott Ames —Ames, IA
- Part-time
- Hotel
- Entry level
Sales Associate
Spirit Halloween —Ames, IA
- Seasonal
- Merchandising
- Ability to lift 50 pounds
- Cleaning
Front Desk Associate/Guest Services
TownePlace Suites by Marriott - Ames —Ames, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- In-person
- Employee discount
Quick Apply
6d
Front Desk Associate
Comfort Inn & Suites near ISU Campus —Ames, IA
- $14 - $15 an hour
- Part-time
- In person
- No experience needed
- Hotel
- In-person
- Employee discount
- Flexible schedule
Quick Apply
2d
Night Auditor
TownePlace Suites by Marriott - Ames —Ames, IA
- Part-time
- Hotel
- Ability to lift 50 pounds
- In-person
- Employee discount
Quick Apply
14h
Server
The Open Flame Steakhouse —Gilbert, IA
- $18 - $30 an hour
- Part-time
- No high school diploma
- High school diploma or GED
- In-person
- Employee discount
- Flexible schedule
Quick Apply
4d
Receptionist
Leedz Salon —Ames, IA
- From $15 an hour
- 8 hour shift
- Google Workspace
- Computer literacy
- Office
- Employee discount
- Flexible schedule
Quick Apply
5d
Customer - Food Service
Kwik Trip —Ames, IA
- $16.00 - $21.70 an hour
- Weekends as needed
- Serving
- Customer service
- Cash register
- Health insurance
- 401(k)
Quick Apply
Hotel Housekeeping - Room Attendant
CUSA, LLC —Ames, IA
- $13.50 - $15.00 an hour
- Part-time
- Hotel
- Entry level
Quick Apply
Housekeeper
BEST WESTERN PLUS University Park Inn & Suites —Ames, IA
- $14.50 - $15.00 an hour
- Part-time
- English
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
3d
Operations Staff | Part-Time | ISU - Stephens Auditorium
Oak View Group —Ames, IA
- $14 - $20 an hour
- Part-time
- Customer service
- Basic math
- Forklift
- 401(k)
- 401(k) matching
9d
Canine Coach - Dogtopia of Ankeny
Dogtopia of Ankeny —Ankeny, IA
- From $12 an hour
- Part-time
- Background check
- 18 years or older
- English
- Paid training
- Health insurance
Quick Apply
Front of House Manager
Whatcha Smokin’ BBQ + Brew —Luther, IA
- $60,000 - $75,000 a year
- 8 hour shift
- Bar
- Casual dining restaurant
- Customer service
- Profit sharing
- Paid training
Quick Apply
2d
CNA - Certified Nursing Assistant
Northridge Village —Ames, IA
- 8 hour shift
- Nursing home
- Rehabilitation center
- CNA
- Paid holidays
- Health insurance
Quick Apply
Assistant Hotel General Manager
Tru by Hilton Grimes - Des Moines —Grimes, IA
- $45,000 - $55,000 a year
- Weekends as needed
- Management
- Inventory management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
8d
Automotive Assistant Store Manager - Store 1749
Car-X Tire & Auto —Ames, IA
- $16 - $20 an hour
- Weekends as needed
- ASE Certification
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Ames, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Representative (Training Provided)
Platinum Supplemental Insurance —Ames, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply
Outside Sales Rep (No Experience Necessary)
Platinum Supplemental Insurance —Ankeny, IA
- Full-time
- No experience needed
- Entry level
- Under 1 year
- Paid training
Quick Apply

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guest services jobs near ames ia

Hotel Guest Service Rep

SpringHill Suites -
Ames, IA

Quick Apply

Job Details

Full-time

Benefits

Paid training
Dental insurance
401(k)
Paid time off
Vision insurance
Referral program

Qualifications

Visitor query response
Hotel and accommodations payment processing
Hotel policy compliance
Depositing cash
Phone communication
Greeting customers
Answering guest questions
Mail distribution
Compliance with security regulations
Hotel public area cleaning
Hotel room assignment management
Cash register operations
Mail management
Hotel emergency procedures
Telephone systems
Mail processing
Deposits
Hotel and accommodations guest complaints handling
Clean workspace maintenance
Faxing
Suggestive selling
Fire safety protocols
Hotel safety procedures
Entry level
Office phone management

Full Job Description

What we offer:

Health, Dental, Vision and other benefits available after 60 days
DailyPay
401k
Paid Training
Paid PTO
Referral program
Discounts at all Kinseth Hotel Corporation hotels and restaurants

SUMMARY

Provides customer service to guests of hotel by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
Date stamps, sorts, and racks incoming mail, faxes and messages.
Records and communicates hotel guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
Accurately checks out guests and communicates departures with housekeeping staff.
Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
Makes, confirms and cancels reservations via telephone, computer and in writing.
Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
Posts charges such as room, food, liquor, or telephone, to ledger.
Deposits guests' valuables in hotel safe or safe deposit box.
Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
Maintains the cleanliness and organization of the hotel lobby and front desk area.

KHC POLICIES: Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Brand: SpringHill Suites
Address: 1810 SE 16th St Ames, IA - 50010
Property Description: 115 Spring Hill Suites
Property Number: 115

Quick Apply

Refine Your Search

guest services jobs in ames ia

Hotel Guest Service Rep

Guest Service Agent

Sales Associate

Front Desk Associate/Guest Services

Front Desk Associate

Night Auditor

Server

Receptionist

Customer - Food Service

Hotel Housekeeping - Room Attendant

Housekeeper

Operations Staff | Part-Time | ISU - Stephens Auditorium

Canine Coach - Dogtopia of Ankeny

Front of House Manager

CNA - Certified Nursing Assistant

Assistant Hotel General Manager

Automotive Assistant Store Manager - Store 1749

Outside Sales Rep (No Experience Necessary)

Outside Sales Representative (Training Provided)

Outside Sales Rep (No Experience Necessary)

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