Top 293 Retail store manager Jobs in Amherst, Ma

Customer Service Manager
Stop & Shop —Northampton, MA
- $64,800 - $97,200 a year
- Weekends as needed
- Mid-level
- Supervising experience
- Bachelor's degree
Store Manager
Stop & Shop —Greenfield, MA
- $74,400 - $150,000 a year
- Weekends as needed
- 5 years
- Merchandising
- Mid-level
- Flexible schedule
Retail Co-Manager
Hobby Lobby —Holyoke, MA
- $75,000 - $80,600 a year
- Merchandising
- Mid-level
- Mentoring
- Paid holidays
- Disability insurance
Store Manager in Training
O'Reilly Automotive Stores —Greenfield, MA
- $15 - $20 an hour
- Full-time
- ASE Certification
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Retail Store Area Supervisor- (Key Holder) - Full Time
Ocean State Job Lot —Holyoke, MA
- $19 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- Maintenance
- Profit sharing
- Paid holidays
7d
Full-Time Assistant Store Manager
Aldi —Chicopee, MA
- $27 - $28 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
Full-Time Assistant Store Manager
Aldi —Greenfield, MA
- $27 - $28 an hour
- Full-time
- 18 years or older
- Merchandising
- Pass drug screening
- Paid parental leave
- AD&D insurance
Store Manager in Training
O'Reilly Automotive Stores —Orange, MA
- $15 - $20 an hour
- Full-time
- ASE Certification
- Computer literacy
- Merchandising
- Employee stock purchase plan
- Health insurance
Quick Apply
3d
Store Manager - Spirit
Spirit Halloween —Hadley, MA
- $20.50 - $20.75 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
- Paid sick time
Retail Store Manager
Michaels Stores —Hadley, MA
- $60,700 - $81,000 a year
- Weekends as needed
- Background check
- Merchandising
- Budgeting
- Store discount
- Commuter assistance
Quick Apply
Store Manager - Holyoke Mall
Pacific Sunwear Stores LLC —Holyoke, MA
- $25 - $30 an hour
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Basic math
- 401(k) matching
Quick Apply
12d
Price Rite - Store Manager (PRRC) Salary Range $81,000 - $105,000/yr
Price Rite —Chicopee, MA
- $81,000 - $105,000 a year
- Inventory management
- Merchandising
- Mid-level
- AD&D insurance
- Paid holidays
Front End Service Team Supervisor
Walmart —Hadley, MA
- $21 - $34 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Retail Supervisor
Cheech & Chongs Dispensoria —Northampton, MA
- From $23 an hour
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
4d
Store Manager
Sally Beauty (Corporate) —Hadley, MA
- Full-time
- 18 years or older
- Cosmetology License
- Inventory management
- Health insurance
- Dental insurance
Campus Store Leader
Follett Higher Ed Group, LLC —Northampton, MA
- $12.00 - $29.88 an hour
- Seasonal
- Computer literacy
- Merchandising
- Mid-level
- Paid holidays
- Health insurance
9d
Store Manager
BoxLunch & Hot Topic —Holyoke, MA
- $21.75 - $27.20 an hour
- Full-time
- 18 years or older
- Merchandising
- Mid-level
Quick Apply
Night Operations Assistant Store Manager
Home Depot / THD —Hadley, MA
- $65,000 - $75,000 a year
- 18 years or older
- Inventory management
- Merchandising
GENERAL MANAGER (Full-Time)
r.k. Miles —West Hatfield, MA
- From $90,000 a year
- Full-time
- Merchandising
- Supervising experience
- Organizational skills
- Profit sharing
- Paid holidays
Store Manager
The Salvation Army —Springfield, MA
- Full-time
- Computer literacy
- Merchandising
- Mid-level
Quick Apply
7d

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Customer Service Manager

Stop & Shop -
Northampton, MA

Apply Now

Job Details

$64,800 - $97,200 a year

Qualifications

Customer communication

Full Job Description

Category/Area of Expertise: Retail Operations
Job Requisition: 476335
Address: USA-MA-Northampton-228 King St
Store Code: Human Resources Brands (5148911)

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century. A lot has changed in that time, but one thing hasn't: Stop & Shop is a place where everyone can thrive and feel like they're part of family.

Our more than 50,000 associates enjoy competitive salaries, comprehensive benefits and discounts to support professional and personal journeys and flexibility that fits their lives.

We invite you to pull up a seat and discover the ways you can make an impact. There's always room at our table!

As a leader in the retail grocery industry, we are committed to feeding all the important moments in our customers' lives. We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success.

What we'll ask of you:
• Department Management: • Oversee the daily Operations of the Customer Service departments including Front End, Online Pick-up and Cash Office• Ensure departments meet or exceed sales and profit targets • Maintain high standards of sanitation and safety, ensuring compliance with all regulations • Accountable for leading the recruitment, hiring and new hire orientation, while maintaining a high level of talent within the department • People Development and Diversity: • Direct, oversee, and evaluate the training completion of all Customer Service department team members • Monitor and evaluate associate performance and ensure associates have development plans to support professional growth• Foster a culture of diversity and inclusion within the team • Engage and retain associates by fostering a positive work environment • Labor Relations: • Manage labor relations to ensure compliance with company policies and labor laws • Address and resolve employee issues and grievances in a timely and effective manner • Customer Service Excellence: • Cultivate a culture of excellence in customer service, providing best-in-class service • Ensure customers experience a well-stocked store with the freshest product offerings• Support team members in their training to consistently deliver exceptional customer service • Operational Efficiency: • Monitor and analyze key performance metrics related to customer service and sales• Identify opportunities for process optimization and implement solutions to enhance operational performance• Manage departmental budgets, expenses, and financial targets to achieve profitability goals • Compliance and Safety: • Ensure all departments comply with company policies and regulatory requirements • Conduct regular safety audits and training sessions • Maintain a clean and safe working environment for all associates • Community Engagement: • Actively engage with the local community to understand their needs• Develop and maintain positive relationships with community organizations, schools, and other stakeholders• Coordinate and participate in community events, outreach programs, and charitable initiatives to support our mission of making a positive impact
What you bring to the table:
• 1-3 years of supervisory or leadership experience, preferably in retail grocery with knowledge of Customer Service departments including Front End, Online Pick-up and Cash Office• Bachelor's degree in Business Administration, Retail Management, or related field (preferred) or equivalent years of work experience• Highly motivated, results-oriented, and a self-starter with a proven track record of success• Strong ability to influence and communicate effectively across different functions• Excellent multitasking skills, with the ability to prioritize and manage multiple responsibilities simultaneously• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals• Exceptional written and verbal communication skills, with the ability to effectively interact with customers, team members, and stakeholders• High level of customer service skills, with a genuine passion for exceeding customer expectations• Creative and strategic thinking abilities to drive innovation and continuous improvement• Effective organizational and time management skills to ensure efficient operations• Ability to work flexible hours, including weekends and holidays
What we bring to the table:
• Culture committed to celebrating diverse backgrounds and experiences• Comprehensive benefits• Opportunities for professional development and career growth• Associate discounts• Team of associates dedicated to serving our local customers and supporting our communities
If you are passionate about customer service, thrive in a dynamic environment, and are committed to making a difference, we invite you to apply.

The salary range for this position is $64,800-$97,200

Stop & Shop is an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Apply Now

Refine Your Search

retail store manager jobs in amherst, ma

Customer Service Manager

Store Manager

Retail Co-Manager

Store Manager in Training

Retail Store Area Supervisor- (Key Holder) - Full Time

Full-Time Assistant Store Manager

Full-Time Assistant Store Manager

Store Manager in Training

Store Manager - Spirit

Retail Store Manager

Store Manager - Holyoke Mall

Price Rite - Store Manager (PRRC) Salary Range $81,000 - $105,000/yr

Front End Service Team Supervisor

Retail Supervisor

Store Manager

Campus Store Leader

Store Manager

Night Operations Assistant Store Manager

GENERAL MANAGER (Full-Time)

Store Manager

I want to receive the latest job alert for retail store manager in amherst, ma

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