Bring creativity to a brand that makes a difference.
At UMassFive College Federal Credit Union, we're more than a financial institution. We're a community-focused credit union committed to helping our members achieve financial success.
Position Summary:
The Graphic Designer & Media Specialist is responsible for the design and production of a wide range of creative assets, including: Print and digital advertisements; Brochures, newsletters, direct mail, and signage; Social media graphics, email campaigns, and website content; Video and animated content; Presentations, event materials, and branded collateral. Beyond design, you'll collaborate with marketing teammates and departments across the Credit Union as well as external vendors to write and edit content, coordinate print and digital production, use data to inform advertisement placement decisions, and help maintain our website and digital marketing platforms.
Essential Functions:
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Design and produce marketing and communications materials for print and digital channels, including advertisements, brochures, newsletters, direct mail, signage, social media graphics, email campaign graphics, website content, presentations, and other branded collateral using current design software, including but not limited to: Adobe Creative Suite and Acrobat Pro.
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Work in conjunction with the Manager of Marketing to assist in Developing and editing of marketing content, including copywriting, proofreading, and editing, to support marketing initiatives and organizational communications, and coordinate production of marketing materials by collaborating with internal teams as well as external vendors.
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Maintain brand standards by ensuring consistent application of the Credit Union's visual identity, messaging, and style guidelines across all marketing materials and communication channels, and update as necessary to include new markets and visual themes.
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Produce fillable Credit Union forms and disclosures for members, such as: address change forms, IRA disclosures, fee schedules, privacy notices, etc. in coordination with subject matter experts from other departments.
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Coordinate all activities regarding online warehouse inventory management including reviewing inventory, reordering marketing materials, and other administrative duties, including monthly ordering of business cards.
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Coordinate all activities regarding digital lobby displays including design, coordination, scheduling and all administrative duties.
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Primary graphic content generator for our public website CMS, working in conjunction with the Digital Marketing Specialist for new landing page and blog content. Serve as creator of the digital version of eNewsletter for our three annual member updates. Responsible for supporting the maintenance of the web including content changes such as rates and fee schedules.
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Work with the Community Engagement Manager to customize pieces for different Sponsor Groups and community outreach efforts, including signage, financial literacy brochures, and prospecting pieces. Design creative and produce copies of materials for Wealth Management, Member Advantage Mortgage, and Commercial Services. This includes seminar/workshop signage, mailers, and general communications pieces.
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Provide support to other departments for communication, special events, or promotions, including signage and collateral materials, as well as for design and copywriting work, as directed by the Manager of Marketing. This includes presentation development, editing, and review.
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As needed, aid with any outside marketing agencies in developing special programs or promotions, including direction on corporate design guidelines, traffic, and conversions of creative to other formats.
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Bachelor's Degree in Graphic Design, Marketing, Communications, Visual Arts, or a related field, or an equivalent combination of education and professional experience.
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Three or more years of professional experience in graphic design, marketing, or creative services. Advanced proficiency in Adobe Creative Suite, including InDesign, Illustrator, Photoshop, and Acrobat
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Portfolio of work demonstrating experience designing for both print and digital media. Strong understanding of branding principles and the ability to maintain consistent visual identity across multiple channels.
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Excellent written and verbal communication skills, including copywriting, proofreading, and editing.
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Strong organizational and project management skills with the ability to prioritize multiple projects and meet deadlines in a fast-paced environment.
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Proficiency in Microsoft Office Suite.
Hours: 40 hours per week
Telecommute Status: Hybrid. Occasionally required to report to our main office in Hadley, Massachusetts
Reports to: Marketing Manager
Paygrade 9, Non-Exempt: Min: $25.53 – Mid: $31.92 – Max: $38.30
Come experience why we have been voted BEST Credit Union in the Valley for 20 straight years!!
This position includes a fully comprehensive benefits package, including: health, dental, life, vision, flexible spending and disability insurance; paid vacation, sick, and personal time; tuition reimbursement; profit sharing and generous 401(k) plan with company match.
UMassFive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
UMassFive is a smoke-free facility.
This position is primarily performed in a professional office environment and may include a hybrid or remote work setting. The role requires the ability to perform essential job functions such as working at a computer for extended periods and moving within the office environment as needed. Job-related requirements may include frequent keyboarding and repetitive use of hands and fingers; the ability to communicate effectively through speaking and hearing; and the ability to operate standard office equipment. Occasional physical activities may include bending, squatting, reaching, as well as the ability to lift and/or move objects weighing up to 25 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
