Top 42 Concierge Jobs in Amherst, Ny

Assistant Guest Service Manager
Marriott, Buffalo Amherst, NY —Amherst, NY
- $65,000 a year
- Full-time
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Medical Concierge Coordinator
Roswell Park Cancer Institute —Buffalo, NY
- From $59,994 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
Patient Concierge
Concierge Dental Group —Buffalo, NY
- $18 - $23 an hour
- Email
- Dental office
- Communication skills
- Entry level
- Dental insurance
- 401(k)
Quick Apply
Part Time Front Desk Attendant - Reikart House
Reikart House —Amherst, NY
- $20 - $21 an hour
- Part-time
- In person
- Writing skills
- Hotel
- Accounting
Quick Apply
Front Desk Agent
Crowne Plaza Riverside —Niagara Falls, NY
- $17 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
4d
Sales Associate (Full Time)- Color Enthusiast
Cosmoprof —Hamburg, NY
- From $17.10 an hour
- Full-time
- Cosmetology License
- Merchandising
- Residential
- Health insurance
- Dental insurance
Emergency Response Security Officer
GardaWorld Security Services U.S. —Niagara Falls, NY
- $23 an hour
- Weekends as needed
- Customer service
- Military
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
1d
Security Officer Morning Shift
GardaWorld Security Services U.S. —Niagara Falls, NY
- $19.73 an hour
- Full-time
- Background check
- Military
- Writing skills
- Paid holidays
- Disability insurance
Quick Apply
1d
Front Desk Agent
Holiday Inn Niagara Falls State Park Entry, an IHG Hotel —Niagara Falls, NY
- $17 - $20 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Sales Associate
Talbots —Williamsville, NY
- $16 - $20 an hour
- Part-time
- Computer literacy
- Organizational skills
- Computer skills
- Store discount
- Referral program
Quick Apply
Patient Access Representative
Roswell Park Cancer Institute —Buffalo, NY
- $42,641 a year
- Full-time
- Medical office experience
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
2d
Administrative Assistant
Stark Tech —Tonawanda, NY
- $19.11 - $26.28 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health savings account
- Health insurance
4d
Cashier Part Time
Lowe's —Amherst, NY
- $16.50 - $17.85 an hour
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Health savings account
- Employee stock purchase plan
2d
Night Auditor
Candlewood Suites Buffalo Amherst —Amherst, NY
- $17.00 - $18.50 an hour
- Weekends as needed
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
9d
Night Auditor
Candlewood Suites, Amherst, NY —Amherst, NY
- $17.50 - $18.50 an hour
- Part-time
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Night Auditor
Home2 Suites Amherst NY —Buffalo, NY
- $18 - $19 an hour
- Weekends as needed
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Part Time - Head Cashier - Flexible
Lowe's —Amherst, NY
- $17.00 - $18.40 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Team management
- Health savings account
- Employee stock purchase plan
Front Office Manager
Holiday Inn Express Airport, Buffalo - Amherst, NY —Cheektowaga, NY
- $18 - $22 an hour
- Weekends as needed
- Microsoft Word
- Mid-level
- Hotel
- Free parking
- Paid holidays
Retail Sales – Part Time
Lowe's —Amherst, NY
- $16.50 - $17.85 an hour
- Part-time
- Bilingual
- Merchandising
- Basic math
- Health savings account
- Employee stock purchase plan
10d
Night Auditor
Holiday Inn Express Airport, Buffalo - Amherst, NY —Cheektowaga, NY
- $18.00 - $18.50 an hour
- Weekends as needed
- Microsoft Word
- Hotel
- Ability to lift 50 pounds
- Free parking
- Paid holidays
Quick Apply

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concierge jobs near amherst, ny

Assistant Guest Service Manager

Marriott, Buffalo Amherst, NY
Amherst, NY

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Job Details

Full-time
$65,000 a year

Benefits

Free parking
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Microsoft Word
Customer communication
Operator switchboards
Property management tools
Spreadsheets
Moving
Word embeddings
Client interaction via phone calls

Full Job Description

Assistant Guest Service Manager

Are you ready to be a part of a great team with many growth opportunities? Are you someone who smiles at every person you see or are you someone who strives to make a positive difference in someone's day? Join us as an Assistant Guest Service Manager where your contributions will make a significant impact on our guests' experiences!

You are the beginning of an exceptional guest experience. As an Assistant Guest Service Manager, you will make our guests feel welcome and reflect the exceptional experience to come when they arrive. Your personalized interactions and your direction and coordination of our Guest Services team will ensure our guests have a lasting memory of their visit.

Responsibilities

Assist with planning, assigning, supervising and participating in the daily activities of the Guest Service staff.
Participates in the prompt and courteous check in and checkout of guests.
Special attention should be paid to guest requests.
Use guests’ names when communicating with them.
Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information.
Demonstrates a working knowledge of all services, facilities and programs of the hotel and effectively assists guests.
Responds to guests’ requests promptly, efficiently, and courteously.
Arranges fulfillment of guest services by working with housekeeping, maintenance and food and beverage where applicable.
Demonstrates teamwork by cooperating, assisting, and communicating effectively with co-workers.
Properly processes guest mail, messages, packages, and wake up calls.
Provide concierge service – fluent knowledge of area, attractions, restaurants, special events, and guest amenities.
Deliver requested items to guestrooms such as rollaway beds, cribs, pillows, towels, luggage etc.
Ensure staff is trained in financial control procedures and follows them regularly.
Establishes and communicates customer service objectives which support achievement of Hotel’s mission.
Determines customer satisfaction and needs by reviewing comment cards, social media and talking to guests regularly; identifies problem areas and formulates solutions.
Oversees the guest service function to ensure corrective action is taken to resolve guest complaints and ensure superior guest service.

Ensure all charges are correctly entered on the guest’s bill, credit card control procedures are strictly adhered to, and accounts are balanced daily.
Ensures a proper exchange of information, coordinating details with other department heads.

Requirements

Ability to communicate with guest and team members verbally or in written form.
Working knowledge of Microsoft Excel and Word.
Advanced working knowledge of property management.
Ability software systems.
Working knowledge of switchboard and telephone etiquette.
Ability to work and interact with associates on every level.
Excellent communication, organizational and customer service skills required.
At all times projects a favorable image of Hotel to the public.
Performs other duties as assigned, requested, or deemed necessary by management

Physical Requirements

Move, transport, put, install, remove, replace, position, place, and transfer
Operate, adjust attach, position, set up, handle, tend to activate, apply, measure, use, modify, input, compile, retrieve, make, create, collect, inspect, prepare, service.
Stand for extended periods of time.
Ability to bend, lift, kneel, and be in motion for the full day.
Must be able to move continuously during work hours and able to lift and/or carry 50 pounds.

We are an organization driven by our Guiding Principles – Associate Engagement, Presentation of our Hotels, Driving Guest Loyalty, Ensuring Financial Success, Community and Global Focus. We pride ourselves on having a reputation of providing our guests with genuine hospitality and a commitment to service that exceeds their expectations. As a growing organization, our passion is serving guests and providing an unforgettable experience. We create loyal relationships by delivering what was promised with a focus on accountability, attention to detail, integrity and superior quality and service.

What You Can Expect -

Competitive Pay
Bonus Opportunities
Training & Development
Opportunity for Advancement
Medical
Dental
Vision
401k with Match
Paid Time Off
Holiday Pay
Free Parking
Hotel Discounts
Safe Work Environment
Creating memorable experiences one guest at a time
Opportunities to give back to the community through our global focus efforts

The Company provides equal employment opportunities to all Associates and applicants for employment without regard to race, color, national origin, sex (including pregnancy, sexual orientation, transgender status, or gender identity or expression), marital status, religion, age, disability, genetic information, veteran status, or any other characteristics protected by federal, state, or local laws.

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Refine Your Search

concierge jobs in amherst, ny

Assistant Guest Service Manager

Medical Concierge Coordinator

Patient Concierge

Part Time Front Desk Attendant - Reikart House

Front Desk Agent

Sales Associate (Full Time)- Color Enthusiast

Emergency Response Security Officer

Security Officer Morning Shift

Front Desk Agent

Sales Associate

Patient Access Representative

Administrative Assistant

Cashier Part Time

Night Auditor

Night Auditor

Night Auditor

Part Time - Head Cashier - Flexible

Front Office Manager

Retail Sales – Part Time

Night Auditor

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