Top 13 Ticketing representative Jobs in Amherst, Ny

Patron Services Representative
Buffalo Philharmonic Orchestra —Buffalo, NY
- $16 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Ticketing Representative
Shea's Performing Arts Center —Buffalo, NY
- $16 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
Usher/Ticket Taker - Darien Lake
Live Nation —Corfu, NY
- $16.00 - $17.50 an hour
- Part-time
- 18 years or older
- Experience working with individuals with disabilities
- Travel
- Adoption assistance
Night of Show Upsells - Darien Lake
Live Nation —Corfu, NY
- $16 - $17 an hour
- Part-time
- Background check
- 18 years or older
- Merchandising
- Adoption assistance
Parking Assistant Manager
Live Nation —Corfu, NY
- $20 - $25 an hour
- Part-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
IT Support Specialist
Metalico —Buffalo, NY
- $64,000 - $75,000 a year
- Full-time
- Computer Science
- Up to 50% travel
- ERP systems
Quick Apply
12d
Venue Parking - Darien Lake
Live Nation —Corfu, NY
- $16.00 - $18.50 an hour
- Part-time
- 18 years or older
- Travel
- Cleaning
- Adoption assistance
Director of Premium | Highmark Stadium - Buffalo Bills
Legends Global —Orchard Park, NY
- $100,000 - $110,000 a year
- Extended hours
- Customer service
- Ability to walk for extended periods
- 5 years
- Disability insurance
- Health insurance
4d
Customer Service Lead
Raymour and Flanigan —Buffalo, NY
- $19 - $26 an hour
- Weekends as needed
- Mid-level
- Conflict management
- US work authorization
- Store discount
- Profit sharing
Quick Apply
Venue Cleaning - Darien Lake
Live Nation —Corfu, NY
- $16 - $19 an hour
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- Travel
- Adoption assistance
Venue Security - Darien Lake
Live Nation —Corfu, NY
- $16 - $19 an hour
- Part-time
- English
- 3 years
- Travel
- Adoption assistance
Retail Inventory Control Specialist
Boot Barn —Williamsville, NY
- $17.00 - $18.50 an hour
- Extended hours
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Health insurance
Quick Apply
5d
Field Service Engineer - Data Center Infrastructure
Zones —Buffalo, NY
- $40 - $42 an hour
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Technical Support Rep I
Shentel —Chillicothe, OH
Assist customers with Streaming TV and Home Internet service questions and technical troubleshooting. Utilize phone systems, billing applications, and ticketing…
From $18 an hour
Quick Apply
6d
Operations Support Representative
Telhio Credit Union —Columbus, OH
Answer daily calls from retail staff regarding member issues. The Operations Support Representative provides essential front-line and back-office support across…
Quick Apply

I want to receive the latest job alert for ticketing representative in amherst, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

ticketing representative jobs near amherst, ny

Patron Services Representative

Buffalo Philharmonic Orchestra -
Buffalo, NY

Quick Apply

Job Details

Part-time
$16 an hour

Qualifications

Microsoft Word
Microsoft Excel
Customer returns handling
Customer service
Microsoft Office
Client database systems
CRM system proficiency
Events management
Guest services
Cash handling

Full Job Description

The Patron Services Representative provides comprehensive support for ticketing and customer relationship management, ensuring exceptional service aligned with the Buffalo Philharmonic Orchestra's (BPO) vision. Reporting to the Patron Services Manager, this part-time role manages ticket sales, assists patrons with inquiries, and fulfills group and corporate orders. The representative ensures positive experiences at concert events, providing operational assistance to BPO and Kleinhans Music Hall's (KMH) staff, and maintaining accurate patron records. This is a part-time, in person role that requires weekday, weekend, and evening availability, aligning with the BPO and KMH performance and event calendar.

Specific Responsibilities:

Ticket Sales and Customer Support:

Answer phones and sell subscription/single tickets at the Box Office or via phone.
Assist customers with internet ticket purchases.
Respond to inquiries via assigned extensions, voicemails, and email.

Data Entry and Fulfillment:

Enter ticket orders into the Patron Manager system.
Fulfill group/corporate sales and special event orders.
Daily data hygiene, i.e., merging basic duplicate records and forwarding questionable records.

Event Support and Ticket Management:

Provide concert duty, helping patrons get settled and processing will-call tickets.
Process complimentary ticket requests and ensure accurate ticket mailings.
Independently fulfill ticket exchanges, refunds, and merchandise management to assist patrons and minimize escalations to higher-level management

Site Security, and Access

Lock/unlock and set alarms independently for Box Office operations.
Logging into BPO Systems and phones with individual credentials.
Understand and execute opening and closing procedures.

Additional Duties:

Perform other tasks as assigned by the Patron Services Manager.

Position Requirements:

At least 2 years’ experience in customer service.
Friendly with exceptional customer service skills & excellent communication skills.
Self-starter capable of independent work.
Highly organized and able to multitask in a fast-paced environment.
Computer skills (Microsoft Word, Excel, CRM databases).
CRM database experience preferred, especially with Patron Manager, Patron Edge, or Tessitura.

Job Type: Part-time

Pay: $16.00 per hour

Application Question(s):

Are you able to work weekends?
Are you available to work evenings after 3:30pm?

Experience:

customer service: 2 years (Required)

Shift availability:

Day Shift (Required)
Night Shift (Required)

Ability to Commute:

Buffalo, NY 14201 (Required)

Ability to Relocate:

Buffalo, NY 14201: Relocate before starting work (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

ticketing representative jobs in amherst, ny

Patron Services Representative

Ticketing Representative

Usher/Ticket Taker - Darien Lake

Night of Show Upsells - Darien Lake

Parking Assistant Manager

IT Support Specialist

Venue Parking - Darien Lake

Director of Premium | Highmark Stadium - Buffalo Bills

Customer Service Lead

Venue Cleaning - Darien Lake

Venue Security - Darien Lake

Retail Inventory Control Specialist

Field Service Engineer - Data Center Infrastructure

Explore jobs in cities nearby

I want to receive the latest job alert for ticketing representative in amherst, ny

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected