Top 1 Summer associate Jobs in Amherst, Oh

Summer Associate
Northwest Bank —Amherst, OH
- Weekends as needed
- Office
- Finance
- Travel
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Summer Associate

Northwest Bank -
Amherst, OH

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Job Details

Full-time

Qualifications

Cash vault procedures
Visitor query response
Retail customer service procedures
Some college
Computer operation
Financial services customer support
Economics
ATM services
Email customer support
Promoting products
Financial transaction processing
Finance
Store closing procedures
Sales referrals
Client inquiry handling
Store opening procedures
Promoting bank products
Compliance with security regulations
Finance
Cash register operations
Customer engagement
Needs-based selling
Desktop applications
Business Administration
Productivity software
Business
Suggestive selling
Accounting
Promoting bank services
Entry level

Full Job Description

OH0503 Amherst OH

Job Description

Job Description

Summer Associates function in Teller capacities to help support our offices during the summer months. Summer associates provide an excellent customer service experience by welcoming customers, efficiently processing banking transactions, resolving customer issues, and uncovering opportunities for referral to support our customers' financial needs.

The Summer Associate will be required to travel to other branches within the area as needed.
Availability for full-time hours is preferred (37.5-40 hours weekly) on a temporary basis (May/June to August 2024)

ESSENTIAL FUNCTIONS:

Assist customers and visitors with questions, problem resolution, and other needs. Proactively engage with customers to understand needs and inform them of product/service features and benefits. Refer customers to appropriate team member for complex requests or products/services
Actively engage with and greet customers and take ownership to resolve any customer issues or concerns
Balance teller drawer daily and participate/assist in office meetings/huddles, operations meetings, and dual control balancing of vault, ATM, and any other device, as needed
Deliver on our North(west) star experience and champion our customer’s financial wellness through delivery of exceptional customer experience – both in person, over the phone, and through email communications
Complete educational training as assigned and self-educate using bank designed programs and applications
Have general knowledge of all office systems and software, perform maintenance and possess an in-depth knowledge of bank products, services, and digital offerings
Knowledge and adherence to all security and dual control processes
Responsible to participate in branch opening and closing tasks as needed
Protect the bank from unnecessary risk by following compliance, risk, and operational procedures
Work as a team with co-workers to complete daily tasks, demonstrating respect and professionalism, being prompt, and supporting management with special requests as needed
Work evening hours and weekends as scheduled, assigned, or necessary
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment

QUALIFICATIONS:

Customer Service Experience preferred
Cash Handling Experience preferred
Banking and/or Retail Experience preferred

Current or incoming college and university students studying finance, accounting, business administration, or economics will be given preference for this role.

Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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summer associate jobs in amherst, oh

Summer Associate

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