Top 154 customer service representative Jobs in amherst ma

Customer Service Representative
Window World of Western Massachusetts —Belchertown, MA
- $18 - $22 an hour
- Full-time
- Residential
- Organizational skills
- Computer skills
- Paid holidays
- Health insurance
Quick Apply
5d
Member Services / Account Support Specialist
FIT Staffing —Amherst, MA
- $50,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Quick Apply
14d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Northampton, MA
- $18 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
3d
Customer Service Representative
Masis Staffing Solutions —Westfield, MA
- $18.50 an hour
- Microsoft Outlook
- ERP systems
- Office
Quick Apply
Contact Center Representative
UMassFive College Federal Credit Union —Hadley, MA
- $20.50 - $30.76 an hour
- Full-time
- Hybrid work
- Microsoft Word
- High school diploma or GED
- Children
- Profit sharing
- Disability insurance
Quick Apply
Customer Service Associate I
Dollar Tree —Hadley, MA
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Customer Service Representative
STAVROS CENTER FOR INDEPENDENT LIVING INC —Amherst, MA
- $19 an hour
- Part-time
- Spanish
- Microsoft Outlook
- Working with individuals with disabilities
Quick Apply
Clerk IV (Customer Service Coordinator)
University of Massachusetts Amherst —Amherst, MA
- Full-time
- Hybrid work
- Bilingual
- Word processing
- Mid-level
FT Customer Service Representative
Planet Fitness —Hadley, MA
- From $15 an hour
- Full-time
- 18 years or older
- Computer literacy
- Sanitation
- Disability insurance
- Health insurance
Quick Apply
Customer Service Associate
Walgreens —Northampton, MA
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Call Center Representative, Ambulatory
Mass General Brigham Medical Group Western Massachusetts, Inc. —Northampton, MA
- $17.71 - $22.76 an hour
- Full-time
- Remote
- No experience needed
- High school diploma or GED
- Experience equivalent to degree accepted
- Opportunities for advancement
Quick Apply
2d
Customer Service/Sales
Home Depot —Hadley, MA
- $17.50 - $20.50 an hour
- Entry level
Customer Service Associate
Gibbs Oil Company —Hadley, MA
- $13,000 - $22,000 a year
- Part-time
- 18 years or older
- Communication skills
- Entry level
Quick Apply
7d
Customer Care Representative
bankESB —Easthampton, MA
- $25 - $26 an hour
- Extended hours
- High school diploma or GED
- Organizational skills
- 1 year
Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)
Sherwin-Williams —Chicopee, MA
- $19.30 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
11d
Customer Service Associate I
Family Dollar —Belchertown, MA
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store
- Health insurance
- Dental insurance
Pro Customer Service/Sales
Home Depot —Hadley, MA
- $17.50 - $19.50 an hour
- Entry level
- Commercial
Customer Service Representative
Domino's | AFC and ACDM —Hadley, MA
- Part-time
- Writing skills
- Quick service & fast food restaurant
- 16+ years old
- Employee discount
- Flexible schedule
Quick Apply
Customer Service Representative
EnPro Industries —Easthampton, MA
- $48,431.68 - $72,647.52 a year
- Full-time
- ERP systems
- Mid-level
- Office
- Health insurance
- Dental insurance
7d
Customer Service Specialist
Hampshire Regional YMCA —Northampton, MA
- $17 an hour
- Weekends as needed
- 18 years or older
- Entry level
- 403(b)

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customer service representative jobs near amherst ma

Customer Service Representative

Window World of Western Massachusetts
Belchertown, MA

Quick Apply

Job Details

Full-time
$18 - $22 an hour
5 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Phone communication
Computer skills

Full Job Description

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance

Benefits/Perks

401(k) with matching.
Health, Dental, and Vision Insurance.
Company-paid Life Insurance.
Paid time off.
Paid Holidays.
Family culture.

Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with first in class products.

As an extension of our growing team, the Customer Service Representative is very important. Every job duty is an opportunity to create the best experience a customer can have from beginning to end. We are looking for individuals who have a positive attitude while being dependable and adaptable.

Job Summary

Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers.

Responsibilities

Handle inbound and outbound calls using proper phone etiquette.
Maintain strong knowledge of products, policies, and services of the organization.
Convert customer inquiries from various communication channels into sales appointments.
Schedule sales appointments, product installations, and/or service appointments with both customers and Window World team.
Accurately create and update customer accounts and input records of customer interactions into CRM.
Triage calls and transfer to appropriate departments / individuals
Follow standard operating procedures.
Printing, scanning and uploading documents
Processing project documents
Creating Google Sheet reports
Applying for local building permits both on paper and digitally by town

Qualifications for Customer Service Rock Stars:

Min. 1 year of continuous customer service experience
Superior oral communications skills on the telephone
Good written communication skills
Problem solving ability
Time management and organization
Reliable
Self-starter with the ability to work independently as well as collaborate with team
Tech savvy and efficiently navigate through computer and web-based systems
Must have reliable transportation

Quick Apply

Refine Your Search

customer service representative jobs in amherst ma

Customer Service Representative

Member Services / Account Support Specialist

Bilingual Customer Service Specialist (Spanish)

Customer Service Representative

Contact Center Representative

Customer Service Associate I

Customer Service Representative

Clerk IV (Customer Service Coordinator)

FT Customer Service Representative

Customer Service Associate

Call Center Representative, Ambulatory

Customer Service/Sales

Customer Service Associate

Customer Care Representative

Bilingual Multi-Location Customer Service Specialist (Spanish or Portuguese)

Customer Service Associate I

Pro Customer Service/Sales

Customer Service Representative

Customer Service Representative

Customer Service Specialist

I want to receive the latest job alert for customer service representative in amherst ma

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