When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW (Job Overview):
The Volunteer Recruitment Representative III is responsible for developing and implementing broad-based recruitment strategies to attract and identify Red Cross volunteers to effectively support Regional goals and mission critical activities. Provide coaching, guidance and subject-matter-expertise related to recruitment activities of prospective volunteers to effectively support goals and ensure placement of sufficient numbers of volunteers to meet operational needs. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.
This role is not eligible for relocation assistance. This role reports to Santa Ana, CA. Candidates in Orange County are strongly preferred . 2-3 days in office (subject to change). Travel - 20-25%
PAY INFORMATION:
The salary range for this position is (CA): $70,304 - $77,000/yr.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role
WHERE YOUR CAREER IS A FORCE GOOD (Key Responsibilities):
Recruitment & Partnerships
Develop and execute broad-based recruitment strategies to identify and attract volunteers. Utilize comprehensive recruitment strategies to meet assigned volunteer recruitment metrics, effectively support goals, and ensure placement of sufficient numbers of volunteers to meet operational needs.
Conduct general and targeted outreach and recruiting activities through various resource pools, networks, and social media to obtain volunteer applicants tracked to referral and approval.
Leverage recruitment venues, in-person presentations, social media campaigns, user groups, and professional associations to identify and attract qualified candidates.
Identify, cultivate, and maintain strategic partnerships with volunteer recruitment sources, agencies, organizations, market segments, and community groups to create a robust network and strong candidate pipeline for future needs.
Collaborate with internal teams to develop a sustainable, diverse candidate pipeline through both in-person and digital strategies.
Evaluate and modify recruitment strategies based on lessons learned. Support the development and ongoing refinement of the Volunteer Recruitment Plan.
Provide coaching, guidance, and subject-matter expertise related to recruitment activities of prospective volunteers to effectively support goals.
Collaborate with marketing and communications teams to leverage existing or develop new recruitment materials. Create presentations to ensure maximum effectiveness for online and in-person targeted recruitment efforts.
Using the appropriate tools, maintain accurate records of all potential and actual volunteer leads and produce status reports as directed.
Regional Team Building & Leadership
Build and manage high-performing volunteer teams across the Southern California Region. Foster a culture of collaboration, empowerment, and shared purpose by developing strong relationships with volunteers and community leaders.
Inspire and mentor team leads to take ownership of local engagement efforts, ensuring alignment with organizational goals while celebrating the unique strengths of each community.
Provide coaching and guidance to volunteer recruitment teams (paid and volunteers) and foster a culture of volunteerism that supports recruitment strategies.
Onboarding & Training
Oversee volunteer onboarding processes by leading and mentoring volunteer leaders.
Facilitate robust training programs; provide guidance and ensure that all volunteer trainers are equipped with updated tools, resources, and clear documentation.
Scheduling & Coordination
Needs Assessment & Planning
Conduct and manage comprehensive volunteer needs assessments in collaboration with stakeholders to align volunteer goals with organizational priorities.
Ensure results are used to drive action and are revisited regularly to adapt to changing n eeds.
Screening & Intake Support
Work with volunteer screening and intake team members.
Serve as a point-of-contact for the Volunteer Intake Processing Center for your assigned population, ensuring a seamless referral and placement process.
Regional Travel & Support
Travel throughout the Orange County/Region as needed to support volunteer events, recruitment efforts, training sessions, and engagement activities.
Serve as a visible and accessible leader, strengthening relationships and ensuring a consistent, mission-driven volunteer experience across all locations.
Volunteer Engagement & Retention
Youth and Young Adult Engagement
WHAT YOU NEED TO SUCCEED (Minimum Qualifications):
Education: Bachelor's degree required
Experience: Minimum of 5 years of related experience.
Management Experience: N/A
Skills & Abilities: Ability to work on a team. Excellent oral and written communication skills. Strong interpersonal and presentation skills. Good organizational skills and the ability to handle multiple and continuously evolving priorities effectively. Intermediate proficiency with MS Office applications, including Word, Excel, PowerPoint, and Outlook. Knowledge of group dynamics, customer maintenance techniques, negotiation skills, and the ability to effectively implement programs is preferred.
Travel : May involve travel.
- Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).
WHAT WILL GIVE YOU THE COMPETITIVE EDGE (Preferred Qualifications):
Experience in volunteer management or volunteer engagement highly preferred
Recruiting experience or sales experience is a plus
Leadership experience is a plus
Familiarity with Orange County’s civic landscape and volunteer trends is strongly preferred
Ability to prioritize high competing tasks at any given time within matrix environment highly preferred
Physical Requirements: Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods of time. May include sitting for long periods of time, driving a vehicle, and working under challenging conditions.
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
