JOB
SALARY June 24, 2023: $6,009 - $7,448 MonthlyJune 22, 2024: $6,309 - $7,821 MonthlyJune 21, 2025: $6,625 - $8,213 Monthly
This is a continuous recruitment. We will continue to accept applications until the hiring department determines enough qualified applications have been received. However, we will begin the testing process when 100 applications have been received and will continue periodic testing after that as sufficient numbers of applications are received.
DUTIES SUMMARY
The fundamental reason for the existence of this classification is to receive and transmit information in the Police Communications Center via telephone, radio calls, written and coded information using a computer aided dispatch system (CADS).
DISTINGUISHING CHARACTERISTICS
This position is assigned to the Police Communications Center, which is a 24-hour, seven-days-per-week operation, requiring shift coverage. Incumbents must work assigned shift and must be proficient at multi-tasking. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees. EXAMPLE OF DUTIES Under immediate supervision, operates a computer aided dispatch system to send police units in response to emergency calls and other public service needs; determines priorities of all calls and prioritizes responses when police units are needed in a number of situations which exceed available units; evaluates situations to determine appropriate units to dispatch based on availability, priority and location of units; dispatches backup units if appraisal of situation suggests the need for such support or is requested by officers; with the aid of detailed maps may direct the police units to locations; obtains required information in discussion with emergency caller; uses Orange County radio system in dispatching units; performs complaint writer function which requires receiving telephone and radio calls and typing information including codes into the CADS to create a call for service; monitors Police Building entrances on audio and visual security systems to prevent unauthorized entrance; transfers emergency information to other agencies based on information extracted from the caller; performs other related duties as assigned.
Communication Operators receive and record calls on the Public Safety Computer system, dispatch police units to emergency and public service calls. There is a high premium placed on the accuracy and speed of information gathering and maturity in decision making of employees in the Communications Center. Cooperative work relationships are essential.
The preceding duties have been provided as examples of the essential types of work performed within this job classification. City Council/Administration at its discretion, may add, modify, change or rescind work assignments as needed. SUPPLEMENTAL INFORMATION See Physical task questionnaires. Employee accommodations for physical or mental disabilities will be considered on a case-by-case basis.
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
COMMON DISQUALIFIERS - Civilian
Please review the following common disqualifiers. If any items listed pertain to you, you will be automatically disqualified in the background investigation. You may, at this time want to screen yourself and withdraw prior to starting the recruitment process.
Illegal use or possession of drugs
The following examples of illegal drug use or possession may be considered automatic disqualifiers for applicants, with some exceptions:
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Any adult use or possession of a drug classified as a hallucinogenic within three years prior to application for employment.
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Any other illegal adult use or possession of a drug not mentioned above (including cocaine) within three years prior to application for employment.
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Any illegal adult use or possession of a drug while employed in any law enforcement capacity, military police, or as a student enrolled in college accredited courses related to the criminal justice field.
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Any adult manufacture or cultivation of a drug or illegal substance.
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Failure to divulge to the Department any information about personal illegal use or possession of drugs.
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Any drug test of the applicant, during the course of the hiring process, where illegal drugs are detected.
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The following examples of illegal drug use or possession will be considered in relationship to the overall background of that individual and may result in disqualification:
- Any illegal use or possession of a drug as a juvenile.
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Any illegal adult use or possession of a drug that does not meet the criteria of the automatic disqualifiers specified above (e.g., cocaine use longer than three years.)
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Any illegal or unauthorized use of prescription medications.
Motor Vehicle Operations-
Receipt of three or more moving violations (or any single violation of a potential life threatening violation, such as reckless driving, speed contest, suspect of a pursuit, etc.) within three years prior to application. Moving violations for which there is a factual finding of innocence shall not be included.
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Involvement as a driver in two or more chargeable (at fault) collisions within three years prior to date of application.
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A conviction for driving under the influence of alcohol and/or drugs within three years prior to application or any two convictions for driving under the influence of alcohol and/or drugs.
Arrests-
Conviction of any criminal offense classified as a misdemeanor under California law within three years prior to application.
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Conviction for two or more misdemeanor offenses under California law as an adult.
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Conviction of any offense classified as a misdemeanor under California law while employed as a peace officer (including military police officers.)
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Admission(s) of having committed any act amounting to a felony (including felony-misdemeanor offenses) under California law, as an adult, within five years prior to application or while employed as a peace officer (including military police officers.)
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Admission(s) of administrative conviction of any act while employed as a peace officer (including military police officers) involving lying, falsification of any official report or document, or theft.
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Admission(s) of any act of domestic violence as defined by law, committed as an adult.
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Admission(s) of any criminal act, whether misdemeanor or felony, committed against children including but not limited to: molesting or annoying children, child abduction, child abuse, lewd and lascivious acts with a child, or indecent exposure. Acts of consensual unlawful intercourse accomplished between two minors shall not be included, unless more than four years difference in age existed at the time of the acts.
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Having any outstanding warrant of arrest at time of application.
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Conviction of a felony under Federal or California Law.
Integrity-
Any material misstatement of fact or significant admission/omission during the application or background process may be disqualifying, including inconsistent statements made during the initial background interview (Personal History Statement or Supplemental Questionnaire) or polygraph examination or discrepancies between this background investigation and other investigations conducted by other law enforcement agencies.
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Any forgery, alteration, or intentional omission of material facts on an official employment application document or sustained episodes of academic cheating.
Tattoos-
Employees shall not display any tattoos, body art, brand, scarification or mutilation while on-duty or when wearing any part of the Police uniform. All visible tattoos, body art, brands, scarification or mutilation shall be covered by an approved uniform or by wearing a skin patch of neutral tone.
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This policy also does not apply to Police Recruits while they are attending a Police Academy or participating in Academy sponsored functions. The policy will apply to Police Recruits while they are performing any official duty, in uniform, outside of the Police Academy.
Body Art-
Body piercing or alteration to any area of the body visible in any authorized uniform or attire that is a deviation from normal anatomical features and which is not medically required is prohibited. Such body alteration includes, but is not limited to:
- Tongue splitting or piercing.
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The complete or transdermal implantation of any material other than hair replacement.
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Abnormal shaping of the ears, eyes, nose or teeth.
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Branding or scarification.
Work Traits-
Having been disciplined by any employer (including military) as an adult for abuse of leave, gross insubordination, dereliction of duty , or persistent failure to follow established policies and regulations.
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Having been involuntarily dismissed (for any reason other than layoff) from two or more employers as an adult.
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Having held more than seven paid positions with different employers within the past four years, or more than 15 paid positions with different employers in the past ten years (excluding military). Students who attend school away from their permanent legal residence may be excused from this requirement.
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Having current financial obligations for which legal judgments have not been satisfied, currently having wages garnished, or any other history of financial instability.
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Uttering any epithet derogatory of another person's race, religion, gender, national origin or sexual orientation.
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Having been disciplined by any employer as an adult for fighting in the workplace.
