Top 89 Helpdesk technician Jobs in Anaheim Ca

Help Desk Technician - Tier 1
New American Funding —Santa Ana, CA
- Up to $29 an hour
- Full-time
- Computer literacy
- Office
- Windows
- Health insurance
- Dental insurance
8d
Desktop Support Technician, Senior
OCTA —Orange, CA
- $42.06 - $57.87 an hour
- Full-time
- 5 years
- Bachelor's degree
- In-person
IT Technician
Harris Spice —Anaheim, CA
- $22 - $25 an hour
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Health savings account
- Health insurance
Quick Apply
3d
IT Support Technician
Multi Media LLC —Irvine, CA
- $61,000 - $77,250 a year
- Full-time
- Hybrid work
- Google Workspace
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
4d
Help Desk Support Technician
Boston Retail Solutions —Santa Ana, CA
- From $22 an hour
- Full-time
- Google Workspace
- Windows
- 1 year
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Technician
Golden Hippo —Los Angeles, CA
- $26.35 - $35.14 an hour
- Weekends as needed
- Google Workspace
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician
Intratek Computer Inc —Santa Ana, CA
- Up to $32 an hour
- Contract
- Word processing
- English
- Research
- Paid holidays
- Health insurance
Quick Apply
11d
Desktop Support Technician
Quantum Electronic Payments —Anaheim, CA
- $47,840 - $67,392 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Profit sharing
- Health insurance
Quick Apply
IT Helpdesk Technician
K2 Space —Los Angeles, CA
- $28 - $43 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Health insurance
IT Support Technician
Southern California University —Whittier, CA
- $26 - $30 an hour
- Full-time
- In person
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Quick Apply
IT Support Specialist (Entry-Level)
WINONICS —Brea, CA
- $20 - $23 an hour
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
Quick Apply
IT Specialist (aka IT Support Technician)
Snap-on Inc —City of Industry, CA
- Full-time
- Mid-level
- High school diploma or GED
- SQL
Help Desk Technician II (Onsite)
CRISTEK INTERCONNECTS INC —Anaheim, CA
- $28.00 - $30.50 an hour
- Computer science
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
Helpdesk Support Technician
Los Angeles Regional Food Bank —City of Industry, CA
- $21 - $24 an hour
- Full-time
- Computer Science
- English
- Mid-level
- 403(b) matching
- Paid holidays
Quick Apply
11d
IT Technician - (Corp Office - Day Shift)
Robinson Pharma —Santa Ana, CA
- $20 - $25 an hour
- Full-time
- Background check
- Computer Science
- Office
- Paid holidays
- Health insurance
Quick Apply
Desktop Technician – Mid Level
Intratek Computer Inc —Orange, CA
- Contract
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
IT Support Specialist
Kimball, Tirey & St. John LLP —Irvine, CA
- $24 - $29 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Field Support Technician - Remote
Sunset Technologies Group Inc. —Brea, CA
- $25 - $35 an hour
- Full-time
- HIPAA
- Mid-level
- Office
Quick Apply
Desktop Support w/ Macintosh Experience
nscglobal, usa —Anaheim, CA
- Urgently hiring
- Word processing
- Computer literacy
- Mid-level
- Paid time off
Quick Apply
Systems Support Specialist 1
Hirsch —Santa Ana, CA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Salesforce
- Windows
- Wellness program
- Health savings account
Quick Apply

I want to receive the latest job alert for helpdesk technician in anaheim ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near anaheim ca

Help Desk Technician - Tier 1

New American Funding -
Santa Ana, CA

Apply Now

Job Details

Full-time
Up to $29 an hour
8 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance

Qualifications

Computer operation
Smartphone (troubleshooting support)
IT user and group management
Phone communication
Software deployment
Incident report management
Enterprise software
Computer literacy
Laptop (troubleshooting support)
Incident management software
iOS
Equipment troubleshooting
Windows
Incident Escalation
Printer (troubleshooting support)
Software installation
Productivity software support
Desktop (troubleshooting support)
Hardware configuration
Customer support ticket management
Desktop applications
Customer service knowledge base
macOS
Customer support
Productivity software
1 year
Online help documentation
Desktop administration
Escalation handling
Communication skills

Full Job Description

Overview:

Title: Help Desk Technician - Tier 1

Location: On-site role Santa Ana, CA

Schedule: 9am-6pm PST

Pay: up to $29/hr. + Benefits

Actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.

Disclaimer: Identity Verification checks are in place throughout the Candidate journey to prevent candidate fraud.

Summary: We are looking for a motivated and customer-oriented Tier 1 Help Desk Technician to provide first-level technical support to end-users across the organization. This role is responsible for handling incoming service requests, troubleshooting basic hardware and software issues, and ensuring timely and accurate resolution or escalation of incidents. The ideal candidate is resourceful, communicative, and eager to grow their IT skills in a fast-paced

Responsibilities:

Respond to and document incoming incidents and service requests via the service desk ticketing system.
Provide first-level troubleshooting and support for desktops, laptops, mobile devices (iOS, Android), printers, and basic networking issues.
Assist users with login issues, password resets, and common software problems (Windows, macOS, MS Office, email).
Gather detailed information from users to better understand technical problems and escalate to Tier 2 or other teams when necessary.
Maintain clear and professional communication with users regarding ticket status, next steps, and expected resolution timelines.
Contribute to the creation and upkeep of knowledge base articles and support documentation.
Provide remote or desk-side support as needed under the direction of senior staff.
Support IT team with hardware deployments, software installations, and basic configuration tasks.
Participate in phone coverage and help desk support rotations, including occasional after-hours support when needed.
Uphold IT policies and procedures and ensure all support interactions are documented accurately and thoroughly.

Qualifications:

1–2 years of experience in a customer support or IT help desk role preferred (internships or school projects welcome).
Basic understanding of Windows and macOS operating systems, Microsoft Office, and common enterprise applications.
Familiarity with Active Directory functions such as password resets and user account lookups is a plus.
Comfortable supporting iOS and Android mobile devices.
Strong communication skills and a service-oriented attitude.
Ability to follow instructions, document work, and escalate issues appropriately.
Willingness to learn new technologies and take initiative in troubleshooting tasks.
Dependable, organized, and able to manage multiple tasks in a busy environment.

Pay Transparency Disclosure

If based in New American Funding’s offices, this role has the annual base salary range stated above.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.

New American Funding offers competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave , mental health & wellness benefits, and generous PTO. New American Funding also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. New American Funding’s compensation and benefits are subject to change and may be modified in the future.

Work Authorization: Must be able to verify identity and employment eligibility to work in the U.S.

Other Duties: This job profile is not intended to be an all-inclusive list of job duties and responsibilities, as one may perform additional related duties as assigned in order to meet the needs of the organization.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.

[EOE/M/F/D/V. Drug-free workplace.]

#LI-JS3

Apply Now

Refine Your Search

helpdesk technician jobs in anaheim ca

Help Desk Technician - Tier 1

Desktop Support Technician, Senior

IT Technician

IT Support Technician

Help Desk Support Technician

IT Helpdesk Technician

IT Support Technician

Desktop Support Technician

IT Helpdesk Technician

IT Support Technician

IT Support Specialist (Entry-Level)

IT Specialist (aka IT Support Technician)

Help Desk Technician II (Onsite)

Helpdesk Support Technician

IT Technician - (Corp Office - Day Shift)

Desktop Technician – Mid Level

IT Support Specialist

Field Support Technician - Remote

Desktop Support w/ Macintosh Experience

Systems Support Specialist 1

I want to receive the latest job alert for helpdesk technician in anaheim ca

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected