Top 382 It help desk Jobs in Anaheim Ca

EPIC MyChart Service Desk Analyst
Optum —Irvine, CA
- $24 - $43 an hour
- Full-time
- Remote
- Pass drug screening
- HIPAA
- High school diploma or GED
3d
IT Help Desk I
TOTAL WAREHOUSE INC —Anaheim, CA
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
10d
IT Support Specialist
WINONICS —Brea, CA
- $23 - $25 an hour
- Full-time
- Computer Science
- ERP systems
- Mid-level
Quick Apply
Help Desk Technician
Tailored Technology Services —Irvine, CA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply
11d
Helpdesk Technician
Knobbe Martens Olson & Bear LLP —Orange County, CA
- $60,000 - $75,000 a year
- Overtime
- Windows
- Travel
- Communication skills
- Profit sharing
- Paid holidays
Senior Tech Support (Bilingual Japanese)
Round One Entertainment, Inc. —City of Industry, CA
- $25 - $26 an hour
- Full-time
- No experience needed
- English
- Office
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Technician – R&D Lab Environment
Buchanan Technologies —Lake Forest, CA
- $65,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technical Advisor (Dental Chairside Experience)
Glidewell Dental —Irvine, CA
- $23 - $25 an hour
- Full-time
- Dental office
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Tech Support Manager (Bilingual Japanese)
Round One Entertainment, Inc. —Rowland Heights, CA
- $76,960 - $81,120 a year
- Full-time
- English
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Associate Technical Account Manager
Yardi Systems, Inc. —Santa Ana, CA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Mid-level
- Finance
- Bachelor's degree
- Profit sharing
Associate Technical Account Manager
Yardi Systems, Inc. —Santa Ana, CA
- $31.25 - $32.81 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Residential
- Profit sharing
Electronic Warfare Fleet Liaison
General Dynamics Information Technology —California
- $85,000 - $115,000 a year
- Bachelor of Science
- Mid-level
- Office
- Paid time off
- 401(k) matching
Associate IT Specialist (Contract to Hire)
Harbinger Motors Inc. —Garden Grove, CA
- $28 - $32 an hour
- Email
- High school diploma or GED
- Ability to lift 50 pounds
- Bachelor's degree
Quick Apply
Technician I - Support Service
Kirkhill Inc. —Brea, CA
- $75,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
Quick Apply
3d
IT Support Analyst
YPM, Inc. —Irvine, CA
- $80,000 - $95,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Windows
13d
IS Helpdesk Technician
Tillys —Irvine, CA
- $19 - $21 an hour
- Weekends as needed
- Office
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
5d
IT Technician (Part-Time)
Da Vien Coffee —Garden Grove, CA
- $20 - $26 an hour
- 8 hour shift
- Computer Science
- Up to 50% travel
- Office
- Paid training
- Paid holidays
Quick Apply
Service Desk Analyst
Financial Partners Credit Union —Downey, CA
- $30 - $42 an hour
- Research
- Mid-level
- Communication skills
Quick Apply
IT & MES Support Technician
Harbinger Motors Inc. —Garden Grove, CA
- $25 - $30 an hour
- Email
- Computer science
- Computer Science
- Mid-level
Quick Apply
7d
INFORMATION TECHNOLOGY TECHNICIAN
City of Huntington Beach, CA —Huntington Beach, CA
- $4,770.13 - $6,713.20 a month
- Online Application
- Computer science
- Clean driving record
- Computer Science
- AD&D insurance
- Paid holidays
7d

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it help desk jobs near anaheim ca

EPIC MyChart Service Desk Analyst

Optum -
Irvine, CA

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Job Details

Full-time
$24 - $43 an hour
3 days ago

Qualifications

High school diploma or GED

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Provide Tier 1 support for Epic patients, providers, and staff in a high-volume, patient-facing call center environment by resolving access issues, troubleshooting application concerns, managing tickets, and delivering excellent customer service. This role serves as the first point of contact for MyChart and Epic Care Link users, supporting account access, portal navigation, workflow questions, and timely issue resolution while maintaining compliance with HIPAA requirements and Optum service expectations.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Support MyChart account activation, password resets, login issues, proxy access, and portal navigation
Assist patients with scheduling, eCheck-In, secure messaging, test results, and general portal workflow questions
Provide Tier 1 application support for Epic MyChart, Epic Care Link, and related Epic workflows
Troubleshoot technical and application-related issues received by phone, email, or other support channels
Document, track, update, and manage incidents through ServiceNow or similar ticketing systems
Resolve user issues efficiently while maintaining strong customer service, clear communication, and high satisfaction
Escalate complex issues to Epic application teams or senior analysts when additional review is needed
Support go-live events, upgrades, access/security workflows, and service desk operational needs as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED
1+ years of application support experience or assisting patients with a patient portal within a clinic setting
6+ months of work-from-home support experience, including the ability to independently troubleshoot basic IT issues that arise in a remote work setting

Preferred Qualifications:

Patient portal support experience, preferably with Epic MyChart
Call center, help desk, or service desk support experience in a healthcare IT environment
ServiceNow or similar ticketing system experience
Knowledge of Epic workflows and Microsoft 365 tools

Core Skills:

Epic MyChart
Epic Care Link
ServiceNow
Incident Management
Technical Troubleshooting
Customer Service
Remote Support
Communication
Healthcare IT Support
HIPAA Compliance
All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24 - $43 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN

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Refine Your Search

it help desk jobs in anaheim ca

EPIC MyChart Service Desk Analyst

IT Help Desk I

IT Support Specialist

Help Desk Technician

Helpdesk Technician

Senior Tech Support (Bilingual Japanese)

Desktop Support Technician – R&D Lab Environment

Technical Advisor (Dental Chairside Experience)

Tech Support Manager (Bilingual Japanese)

Associate Technical Account Manager

Associate Technical Account Manager

Electronic Warfare Fleet Liaison

Associate IT Specialist (Contract to Hire)

Technician I - Support Service

IT Support Analyst

IS Helpdesk Technician

IT Technician (Part-Time)

Service Desk Analyst

IT & MES Support Technician

INFORMATION TECHNOLOGY TECHNICIAN

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