Provides operational leadership and support for clinical laboratory services under the direction of the CLIA Laboratory Director. Oversight includes hematology, chemistry, urinalysis, microbiology testing as well as phlebotomy.
Regulatory Compliance & Technical Oversight
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Performs CLIA Technical Consultant functions as delegated by the CLIA Laboratory Director, ensuring compliance with all applicable CLIA regulations and accreditation standards
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Maintains and updates laboratory policies and procedures to ensure continuous compliance with CLIA and other regulatory requirements
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Monitors the accuracy and reliability of testing methods performed in the laboratory, ensuring compliance with quality assurance standards
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Ensures that routine calibration, preventative maintenance, and repair of laboratory equipment are completed in accordance with manufacturer recommendations and are properly documented
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Reviews laboratory orders for operational compliance, including billing, diagnosis coding, and other regulatory requirements, escalating issues as appropriate
Quality Assurance & Performance Improvement
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Coordinates and supports laboratory quality assurance and improvement programs, ensuring compliance with federal, state, and local regulations
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Identifies, documents, and assists in the investigation and resolution of quality deficiencies within laboratory services, collaborating with the CLIA Laboratory Director to implement corrective actions
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Monitors and reports on quality indicators, supporting ongoing efforts to improve laboratory processes and patient care
Staff Leadership & Workforce Management
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Hires, trains, and directly supervises laboratory personnel to ensure compliance with federal, state, and local employment laws, as well as CLIA competency requirements
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Oversees staff scheduling to ensure adequate coverage and alignment with clinical and operational needs
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Manages staff performance, including coaching, competency assessments, and adherence to laboratory policies, procedures, and regulatory standards
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Coordinates and leads continuing education, competency assessments, and training programs for laboratory staff to support compliance with regulatory and professional development standards
Operational Management
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Supports the evaluation, selection, and implementation of laboratory methods, procedures, and equipment, providing input on accuracy, efficiency, and cost-effectiveness
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Ensures efficient laboratory workflows and alignment with clinical operations, functioning as a liaison between laboratory and clinical departments
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Identifies and implements operational improvements to increase productivity and maintain quality care
Technical Responsibilities
- Maintains technical proficiency and performs laboratory testing as needed to ensure continuity of operations and patient care, including testing in areas such as: Hematology, Chemistry, Urinalysis, Immunology, Microbiology, Phlebotomy
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Provides direct patient care and laboratory staffing support as needed to ensure smooth operational flow and maintain quality care delivery.
Financial Responsibilities
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Collaborates with the CLIA Laboratory Director on the development and management of the laboratory budget, ensuring financial sustainability within departmental goals
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Oversees inventory management, ensuring adherence to budgetary constraints and financial targets
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Reviews financial statements, invoices, and service contracts for laboratory supplies and services to maintain budget compliance
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Maintains an understanding of revenue cycle processes, including billing, insurance, and coding workflows related to laboratory services
Safety & Compliance
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Develops, implements, and ensures compliance with laboratory safety procedures, meeting all OSHA regulations and CLIA standards
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Provides safety training and maintains documentation to meet regulatory requirements, ensuring compliance across the laboratory team
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Maintains and updates the laboratory safety manual, ensuring that safety procedures align with current regulations
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Coordinates safety-related incident reviews, ensuring appropriate documentation, corrective actions, and follow-up
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Work Experience: Minimum of 8 years laboratory training or experience in non-waived testing and 2 years of supervisory laboratory experience in non-waived testing.
Education, Certification and Licensure: Minimum of bachelor’s in chemical, physical, biological, clinical laboratory science, or medical technology. Must have and maintain current BLS certification.
Additional Skills & Knowledge: Bilingual preferred.
