Top 28 Member service officer Jobs in Anchorage, Ak

Member Service Officer
Global Credit Union —Anchorage, AK
- $57,484 - $90,230 a year
- 8 hour shift
- High school diploma or GED
- Experience equivalent to degree accepted
- Financial services
- Health savings account
- Paid holidays
Member Service Officer - Abbott
Credit Union 1 Alaska —Anchorage, AK
- $24.18 - $35.20 an hour
- Background check
- Mid-level
- Office
Quick Apply
2d
First Officer
Lynden Air Cargo —Anchorage, AK
- Weekends as needed
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Regional Chief Development Officer
American National Red Cross —Anchorage, AK
- $130,000 - $140,000 a year
- Full-time
- Clean driving record
- Customer service
- 5 years
- Paid holidays
- Disability insurance
Chief Financial Officer
Covenant House Alaska —Anchorage, AK
- From $150,000 a year
- Full-time
- CPA
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Armed Security Officer
Signal of Alaska —Anchorage, AK
- $66,000 - $73,000 a year
- Part-time
- 5 years
- Pass drug screening
- High school diploma or GED
- Paid time off
- 401(k) matching
Quick Apply
Compliance Officer
Ridgeway Senior Living —Anchorage, AK
- Weekends as needed
- Anatomy knowledge
- Computer literacy
- Basic math
- On-the-job training
Quick Apply
Transportation Security Officer
US Transportation Security Administration —Anchorage, AK
- $52,908 - $65,232 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays
Campus Security Officer I
University of Alaska —Anchorage, AK
- Weekends as needed
- Background check
- High school
- Public speaking
- Paid holidays
- Health insurance
Security Officer
Securitas Security Services —Anchorage, AK
- $17 an hour
- Full-time
- 18 years or older
- Military
- Computer literacy
- Paid training
- AD&D insurance
Security Officer
EKLUTNA GAMING AUTHORITY —Chugiak, AK
- $21 - $25 an hour
- Overtime
- High school diploma or GED
- 21 years or older
- Guest services
Quick Apply
Adult Probation Officer 2
State of Alaska —Anchorage, AK
- $31.82 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- AD&D insurance
- Paid holidays
1d
Juvenile Probation Officer 5
State of Alaska —Anchorage, AK
- $7,740.80 - $8,128.00 a month
- Full-time
- Background check
- Writing skills
- Research
- AD&D insurance
- Paid holidays
10d
Chief Financial Officer
Alaska Village Electric Cooperative —Anchorage, AK
- $156,520 - $197,801 a year
- Online Application
- CPA
- Office
- Finance
- Health savings account
- AD&D insurance
11d
Senior Contracting Officer
State of Alaska —Anchorage, AK
- $80,593.50 a year
- Online Application
- Office
- Bachelor's degree
- Contracts
- AD&D insurance
- Paid holidays
Parking Call Team Officer (CTO) - UAA Student Position
University of Alaska —Anchorage, AK
- From $17.19 an hour
- Call employer
- Background check
- Customer service
- University
3d
Chief Operating Officer ACG
Afognak Native Corporation —Anchorage, AK
- $254,443 - $324,415 a year
- Full-time
- Microsoft Word
- Public speaking
- 11+ years
Quick Apply
Commercial Business and Financial Services Officer - Full Time - Onsite (AK)
Nuvision Federal Credit Union —Anchorage, AK
- $23.88 - $35.82 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid training
- Health insurance
Trust Officer
Peak Trust Company —Anchorage, AK
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Chief Financial Officer (ACPE)
State of Alaska —Anchorage, AK
- $9,144.00 - $9,841.50 a month
- Full-time
- Background check
- CPA
- Word processing
- AD&D insurance
- Paid holidays

I want to receive the latest job alert for member service officer in anchorage, ak

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member service officer jobs near anchorage, ak

Chief Operating Officer jobs in Anchorage, AK

Armed Security Officer jobs in Anchorage, AK

Member Services Representative jobs in Anchorage, AK

Transportation Officer jobs in Anchorage, AK

Chief Financial Officer jobs in Anchorage, AK

Security Officer jobs in Anchorage, AK

Chief Development Officer jobs in Anchorage, AK

Probation Officer jobs in Anchorage, AK

Compliance Officer jobs in Anchorage, AK

Chief Technology Officer jobs in Anchorage, AK

Senior Probation Officer jobs in Jersey City, NJ

Security Officer jobs in North Dakota

Senior Probation Officer jobs in Steelton, PA

Compliance Officer jobs in Chicago, IL

Senior Probation Officer jobs in Fairfax, VA

Detention Officer jobs in Charlotte, NC

Senior Probation Officer jobs in Castle Rock, CO

Security Officer jobs in Kenosha, WI

Chief Operating Officer jobs in Sebastian, FL

Chief Operating Officer jobs in New Brunswick, NJ

Member Service Officer

Global Credit Union -
Anchorage, AK

Apply Now

Job Details

Full-time
$57,484 - $90,230 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

High school diploma or GED

Full Job Description

Overview:

Reports to: Member Service Center Team Manager (may vary by location)

Functions Supervised: None

Primary Functions: Provide assistance across all MSC queues. Assist in supporting new knowledge and job functions during the nesting period(s) to MSC employees with an emphasis placed on providing prompt, professional, helpful, knowledgeable, and courteous member service while recommending financial products and services to meet member needs. Provide support regarding new products, services, technology, and new programs and processes to encourage change. Contribute to the growth of the credit union by achieving individual and business line goals through leadership activities.

Duties and Responsibilities:

Support all queues and contact channels in the Member Service Center; queue support includes resolving member interactions, escalations and supporting more technical and complex requests.
Maintain knowledge of credit union services, related policies and procedures, and Member Service Center business unit functions.
Responsible for providing prompt, professional, knowledgeable, and courteous member service.
Actively participate in the Nesting Program by supporting new hires during their transition from classroom training to the production environment from day 15 to day 90.
Deliver real-time quality support to specialists throughout their nesting period, addressing member escalations as well as misdirected and mishandled calls.
Lead member recovery support activities in relation to complaint management processes.
Provides ongoing coaching and support to contact center employees to reinforce training concepts and address areas of improvement.
Provide recommendations for MSC and organizational enhancements with consideration for the member and employee experience.
Hold an active role in supporting the introduction and integration of new call center disciplines, embracing innovative approaches to enhance department effectiveness and service quality.
Perform other duties as assigned.

Qualifications:

Education: High school graduate or equivalent

Creditable Experience in Lieu of Education: Not Applicable

Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Strong communication and personnel management skills. Ability to effectively ask open-ended questions, problem solve and provide solutions.

Tenure: Member Service Officer, Category 11, requires performance that meets or exceeds expectations as stated on the Employee Success Profile and/or employee evaluation. Directly related work experience and/or accelerated training completion may be substituted for tenure.

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 11

: $57,484 - $90,230 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

Apply Now

Refine Your Search

member service officer jobs in anchorage, ak

Member Service Officer

Member Service Officer - Abbott

First Officer

Regional Chief Development Officer

Chief Financial Officer

Armed Security Officer

Compliance Officer

Transportation Security Officer

Campus Security Officer I

Security Officer

Security Officer

Adult Probation Officer 2

Juvenile Probation Officer 5

Chief Financial Officer

Senior Contracting Officer

Parking Call Team Officer (CTO) - UAA Student Position

Chief Operating Officer ACG

Commercial Business and Financial Services Officer - Full Time - Onsite (AK)

Trust Officer

Chief Financial Officer (ACPE)

I want to receive the latest job alert for member service officer in anchorage, ak

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected