Top 96 Patient services representative Jobs in Anchorage, Ak

Referral Specialist
Alaska Facial Plastic Surgery & ENT —Anchorage, AK
- From $54,080 a year
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
8d
Medical Office Receptionist
Alaska Oncology and Hematology, LLC. —Anchorage, AK
- $19.12 - $20.00 an hour
- Full-time
- Background check
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Internal Medicine Associates LLC —Anchorage, AK
- Overtime
- Surgery
- Word processing
- Computer literacy
Quick Apply
1d
Surgery Scheduler
Anchorage Neurosurgical Associates Inc. —Anchorage, AK
- $26 - $32 an hour
- Full-time
- Microsoft Word
- Private practice
- Microsoft Excel
- Profit sharing
- Disability insurance
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Patient Services Specialist - Primary Care
Providence —Anchorage, AK
- $20.19 - $30.26 an hour
- Part-time
- Hospital
- Medical office experience
- Primary Care
- Paid parental leave
- Paid holidays
Patient Access Registrar FT Nights
Alaska Regional Hospital —Anchorage, AK
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
16h
Patient Services Specialist - Pediatrics
Providence —Anchorage, AK
- $20.19 - $30.26 an hour
- Full-time
- Hospital
- Neurology
- Pediatrics
- Paid parental leave
- Paid holidays
6d
Patient Services Specialist
Providence —Anchorage, AK
- $20.19 - $30.26 an hour
- Full-time
- Hospital
- Medical office experience
- Fair chance
- Paid parental leave
- Paid holidays
2d
Patient Admissions Coordinator - Providence Anchorage
Providence —Anchorage, AK
- $20.19 - $30.26 an hour
- 8 hour shift
- Hospital
- Customer service
- Fair chance
- Paid parental leave
- Paid holidays
13d
Patient Scheduler - Providence Imaging Center
Providence —Anchorage, AK
- $20.19 - $30.26 an hour
- 8 hour shift
- Clinic
- Fair chance
- Radiology
- Paid parental leave
- Paid holidays
6d
Front Desk Representative
Bird Point Vital Health, Inc DBA THE DRIPBaR —Anchorage, AK
- $20 - $25 an hour
- Part-time
- Vital signs
- Clinic
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
12d
Intake Coordinator
True North Recovery Inc —Anchorage, AK
- $26 an hour
- Full-time
- Background check
- Pass drug screening
- HIPAA
- Paid training
- AD&D insurance
Quick Apply
Cath Lab Scheduler
Alaska Regional Hospital —Anchorage, AK
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
1d
Advanced Medical Support Assistant
US Veterans Health Administration —Anchorage, AK
- $53,892 - $70,060 a year
- Online Application
- Background check
- High school
- Pass drug screening
- Paid parental leave
- Paid holidays
Patient Financial Services Representative I
ANCHORAGE NEIGHBORHOOD HEALTH CENTER INC —Anchorage, AK
- $21.80 - $32.70 an hour
- Full-time
- Customer service
- Computer literacy
- HIPAA
Patient Services Coordinator
ALASKA HEART INSTITUTE —Anchorage, AK
- $20 - $29 an hour
- Computer literacy
- High school diploma or GED
- Computer skills
- Profit sharing
- Wellness program
Quick Apply
Advanced Imaging Scheduler
Imaging Associates, LLC —Anchorage, AK
- $25 - $30 an hour
- 8 hour shift
- Basic math
- English
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Patient Services Representative
Vera Whole Health, Inc. —Anchorage, AK
- $22 - $33 an hour
- Full-time
- CPR Certification
- Current TB test
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Medical Office Receptionist
Internal Medicine Associates, LLC —Anchorage, AK
- $18 - $24 an hour
- Urgently hiring
- Computer literacy
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
3d
Senior Patient Services Specialist - Providence Anchorage
Providence —Anchorage, AK
- $22.44 - $34.33 an hour
- 8 hour shift
- Acute care
- Hospital
- Mid-level
- Paid parental leave
- Paid holidays
1d

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Referral Specialist

Alaska Facial Plastic Surgery & ENT -
Anchorage, AK

Quick Apply

Job Details

Full-time
From $54,080 a year
8 days ago

Benefits

Health insurance
401(k)
Paid time off
Parental leave
401(k) matching
Employee discount

Qualifications

HIPAA
Employee relationship building
Medical scheduling
High school diploma or GED
ICD-10
Attention to detail
Medical receptionist

Full Job Description

Job Overview

We are seeking a dynamic and detail-oriented Referral Specialist to join AFPENT Monday - Friday, 07:45am - 04:15pm in our Anchorage practice. The Referrals Specialist is responsible for coordinating and managing the patient referral process from initiation through completion. This position ensures patients receive timely specialty care by obtaining insurance authorizations, scheduling appointments, and maintaining accurate referral documentation within the Referrals System and Electronic Health Record (EHR). The Referrals Specialist serves as a liaison between patients, providers, insurance carriers, and other clinics while delivering exceptional customer service and ensuring compliance with policies, payer requirements, and HIPAA regulations.

Responsibilities

Process incoming patient referrals accurately and efficiently.
Verify patient insurance eligibility, benefits, and referral requirements.
Submit prior authorization and precertification requests to commercial insurance carriers, Medicare, Medicaid, Tricare, VA, and other payers as required.
Obtain records and supporting clinical documentation necessary for provider review.
Track referral and authorization status and follow up on pending requests to ensure timely completion.
Schedule appointments with providers in a timely manner.
Communicate appointment information, referral instructions, insurance requirements, and estimated patient financial responsibility to patients.
Educate patients regarding referral processes, insurance guidelines, and authorization requirements.
Document referral activity, patient communications, insurance information, and authorization updates accurately in the Referrals System and Electronic Health Record (EHR).
Coordinate with physicians, medical assistants, specialists, hospitals, and insurance representatives to resolve referral and authorization issues.
Monitor referral work queues and prioritize requests based on urgency and clinical need.
Maintain confidentiality of patient information in accordance with HIPAA and organizational policies.
Respond promptly to telephone calls, electronic messages, and patient inquiries.
Identify and communicate referral or authorization barriers to providers and leadership.
Assist with departmental quality improvement initiatives and workflow efficiencies.
Provide back up support for front desk during heavy clinic hours, breaks and vacations.

Additional Responsibilities

Maintain professional appearance and conduct at all times.
Establish and maintain effective working relationships with physicians, physician assistants, staff, and management.
Use professional and effective communication with patients and colleagues.
Effectively manage job-related stress in a busy clinical environment.
Document work processes and follow clinic policies and procedures.

Qualifications

Education

Minimum High school diploma or GED

Certification

Healthcare, Coding, or other medical certifications strongly preferred

Experience

Preferred experience includes:

One (1) year of experience in a medical office or healthcare setting required.
Previous experience with referrals, insurance verification, appointment scheduling, or prior authorizations preferred.
Experience using Electronic Health Records (EHR/EMR) systems preferred.
Knowledge of CPT, ICD-10, and payer authorization guidelines strongly preferred.
Experience working in Otolaryngology (ENT), surgical specialties, or multispecialty clinics strongly preferred.

Skills and Competencies

Strong communication and interpersonal skills.
Ability to maintain professionalism and compassion with patients.
Strong organizational and multitasking abilities.
Attention to detail and accuracy in documentation.
Ability to work effectively in a fast-paced clinical setting.

Physical Requirements

This position requires the ability to:

Prolonged periods of sitting and computer work.
Frequent telephone communication.
Ability to occasionally stand, walk, bend, and lift up to 20 pounds.
Manual dexterity sufficient to operate standard office equipment.
Visual acuity necessary to review electronic medical records and documentation.

Pay: From $54,080.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Paid time off
Parental leave

Work Location: In person

Quick Apply

Refine Your Search

patient services representative jobs in anchorage, ak

Referral Specialist

Medical Office Receptionist

Patient Care Coordinator

Surgery Scheduler

Patient Services Specialist - Primary Care

Patient Access Registrar FT Nights

Patient Services Specialist - Pediatrics

Patient Services Specialist

Patient Admissions Coordinator - Providence Anchorage

Patient Scheduler - Providence Imaging Center

Front Desk Representative

Intake Coordinator

Cath Lab Scheduler

Advanced Medical Support Assistant

Patient Financial Services Representative I

Patient Services Coordinator

Advanced Imaging Scheduler

Patient Services Representative

Medical Office Receptionist

Senior Patient Services Specialist - Providence Anchorage

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