Top 81 Policy analyst Jobs in Anchorage, Ak

Service Desk Analyst II
Global Credit Union —Anchorage, AK
- $63,233 - $152,718 a year
- 8 hour shift
- Computer Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Budget Analyst
US Military Treatment Facilities under DHA —Elmendorf AFB, AK
- $84,439 - $109,777 a year
- Online Application
- Background check
- Pass drug screening
- Mid-level
16h
Compliance Analyst I, II
Southcentral Foundation —Anchorage, AK
- $87,921.60 - $134,888.00 a year
- Mid-level
- Office
- Bachelor's degree
Quick Apply
Health Program Analyst
Southcentral Foundation —Anchorage, AK
- $92,248.00 - $126,054.93 a year
- Mid-level
- Finance
- Analysis skills
Quick Apply
7d
Consumer Lending Credit Analyst Trainee, I, II, III, Senior
Global Credit Union —Anchorage, AK
- $49,284 - $99,908 a year
- 8 hour shift
- High school diploma or GED
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Paid holidays
911 Compliance Analyst
GCI —Anchorage, AK
- Weekends as needed
- Microsoft Outlook
- Engineering
- Mid-level
7d
Program Analyst
Tidal Basin Holdco, LLC —Anchorage, AK
- Temporary
- Mid-level
- Office
- Analysis skills
Quick Apply
Hiring BCBA- Offering $1,000 Sign On Bonus!
Positive Behavior Supports Corporation —Anchorage, AK
- Up to $135,200 a year
- Part-time
- Management
- Mid-level
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Eligibility Specialist I-II
Cook Inlet Housing Authority —Anchorage, AK
- $23.07 - $27.64 an hour
- Full-time
- Background check
- Mid-level
- Driver's License
- AD&D insurance
- Paid holidays
Quick Apply
Revenue Cycle Operations and Performance Analyst
Southcentral Foundation —Anchorage, AK
- $76,793.60 - $102,391.47 a year
- Hybrid work
- Finance
- Administrative experience
- Bachelor's degree
Quick Apply
Policy Specialist
Southcentral Foundation —Anchorage, AK
- $76,793.60 - $102,391.47 a year
- Mid-level
- Office
- Bachelor's degree
Quick Apply
PPAA--Public Policy Manager_Public Affairs
Planned Parenthood GNHI —Anchorage, AK
- $85,000 - $102,000 a year
- Full-time
- Management
- Customer service
- Bachelor of Science
- Disability insurance
- Health insurance
Economist - Direct Hire
US Internal Revenue Service —Anchorage, AK
- $106,437 - $172,980 a year
- Online Application
- Hybrid work
- Background check
- 18 years or older
- Pass drug screening
6d
Public Advocate Utility Analyst 1
State of Alaska —Anchorage, AK
- $7,126.50 a month
- Full-time
- CPA
- Computer literacy
- English
- Free parking
- AD&D insurance
BSA / AML Due Diligence Analyst I, II, III, Sr
Global Credit Union —Anchorage, AK
- $49,284 - $99,908 a year
- 8 hour shift
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Junior Financial Analyst
ALASKA HOUSING FINANCE CORPORATION —Anchorage, AK
- From $76,250.97 a year
- Full-time
- Computer Science
- Mid-level
- Office
Quick Apply
Compliance Specialist I, II
Southcentral Foundation —Anchorage, AK
- $30.14 - $46.01 an hour
- Mid-level
- Administrative experience
- Pre-employment physical examination
Quick Apply
Economic Analyst
Chugach Electric Association —Anchorage, AK
- Overtime
- Office
- 3 years
- Bachelor's degree
- Health savings account
- AD&D insurance
Quick Apply
1d
Regulatory Financial Analyst (Anchorage)
ENSTAR Natural Gas Company, LLC —Anchorage, AK
- Online Application
- Microsoft Outlook
- CPA
- Research
- Wellness program
- AD&D insurance
Quick Apply
ANALYST
WFNQASD5 —Anchorage, AK
- $30,000 - $60,000 a year
- Writing skills
- Mid-level
- Master's degree
Quick Apply

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policy analyst jobs near anchorage, ak

Service Desk Analyst II

Global Credit Union -
Anchorage, AK

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Job Details

Full-time
$63,233 - $152,718 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
401(k) 5% Match
Employee assistance program
Vision insurance
401(k) matching
Paid sick time

Qualifications

Customer communication
Technical documentation

Full Job Description

Overview:

Reports To: Service Desk Analyst Team Lead

Primary Functions: Responsible for technical support, first-line problem/outage analysis, triage, and resolution in a 24x7 Operations Center. Operate in a fashion that supports the IM Operations mission to exercise a leadership role in maintaining, operating, and providing Information Technology Service Management for the credit union and its subsidiary operations.

Duties and Responsibilities:

Responding to phone and self-service requests for assistance from users needing technical support. Provide exemplary customer service and professionalism in efforts to resolve incidents.
Actively participate with other members of the Information Management team in Incident Management.
Provide coordination and support for the management of incoming trouble tickets and their subsequent follow up and closure.
Identify patterns in incidents as well as determine and/or create documentation necessary to efficiently resolve any recurrence of the problem.
Maintain awareness of change management schedules for potential service disruptions.
Maintain a working knowledge of the technical applications and functions needed to support users in the enterprise.
Meet department-specific performance metrics while adhering to the incident handling policies and procedures.
Perform other duties as assigned.

Qualifications:

Education: Degree in Computer Science, Business Administration, or related field.

Creditable Experience in Lieu of Education: Equivalent in technical training

Experience/Skills: Minimum four years experience working with Network PCs, or two years as Service Desk Analyst I. MCSA for currently supported Windows Desktop preferred. Must have excellent analytical and problem-solving abilities. Be positive, adaptable, and a team player. Excellent verbal, written, and interpersonal skills. Self-motivated, organized, and detail oriented. Strong documentation skills. Must be able to develop and maintain a high level of understanding of department processes, user policies and effective troubleshooting. Understanding of ITIL and ITSM. Familiarity with DevOps/Agile process for task flow completion a plus.

Tenure: Assignment to the Service Desk Analyst I (Category 10), Service Desk Analyst II (Category 09), Service Desk Analyst III (Category 08), Senior Service Desk Analyst (Category 07) will be determined by the candidate's education or experience. Advancement requires management recommendation and will be based on the candidate's certifications and/or performance.

Compensation:

Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

Salary Pay Range: 07

: $90,389 - $152,718 annually

Salary Pay Range: 08

: $79,989 - $132,798 annually

Salary Pay Range: 09

: $69,557 - $112,677 annually

Salary Pay Range: 10

: $63,233 - $99,908 annually Benefits:

Short-term and long-term incentives
Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
401(k) plan with a 5% match
Employee Assistance Program (EAP)
Life and disability coverage
Voluntary cash benefits for accident, hospitalization and critical illness
Tuition Reimbursement
Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
Click here to view Global’s comprehensive Benefits Programs

Equal Opportunity Employer

Apply Now

Refine Your Search

policy analyst jobs in anchorage, ak

Service Desk Analyst II

Budget Analyst

Compliance Analyst I, II

Health Program Analyst

Consumer Lending Credit Analyst Trainee, I, II, III, Senior

911 Compliance Analyst

Program Analyst

Hiring BCBA- Offering $1,000 Sign On Bonus!

Eligibility Specialist I-II

Revenue Cycle Operations and Performance Analyst

Policy Specialist

PPAA--Public Policy Manager_Public Affairs

Economist - Direct Hire

Public Advocate Utility Analyst 1

BSA / AML Due Diligence Analyst I, II, III, Sr

Junior Financial Analyst

Compliance Specialist I, II

Economic Analyst

Regulatory Financial Analyst (Anchorage)

ANALYST

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